Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,786 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had slight issue of getting a room at the hotel, but Martin helped us sort it all out. I would choose Holiday Gems anytime.”

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Posted 10 months ago

“Great service provided by Mark and Samantha throughout booking process”

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Posted 10 months ago

“We booked a last minute holiday today and the call handler was so helpful and friendly”

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Posted 10 months ago

“Very helpfull and kind felt comfortable speaking to him thankyou for your help”

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Posted 10 months ago

“Martin was very helpful and kind on the phone, made the booking process seem less.”

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Posted 10 months ago

“Had a lovely conversation on the telephone with Martin. Very nice person and very helpful. He sorted my holiday with ease. Thank you Martin”

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Posted 11 months ago

“I was able to get a much more affordable deal to Turkey in comparison to other holiday websites. I spoke to an amazing advisor Martín who did a great job.”

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Posted 11 months ago

“Thanks for making our holiday Stuart”

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Posted 11 months ago

“Stuart phone me twice to sort my issues with name spelt wrong. I will be booking through Stuart in the future what a brilliant service.thank you putting my mind in peace”

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Posted 11 months ago

“I spoke to Sam who was great. She assisted me with finding the right accommodation as I could not locate it on the website. She made sure I understood everything and made the booking really smoothly and efficiently. Would definitely book through her again”

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Posted 11 months ago

“Stuart efficiently confirmed our reservation and provided valuable assistance.”

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Posted 11 months ago

“Spoke to Stuart was very helpful thank you”

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Posted 11 months ago

“Sam was amazing she helped me resolve my issues straight away. I can’t thank her enough.”

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Posted 11 months ago

“Spoke with Stuart this afternoon, he was polite, friendly, knowledgeable and quickly confirmed my booking. Excellent !!”

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Posted 11 months ago

“Martin was super helpful, friendly and efficient.”

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Posted 11 months ago

“Was very pleased with the response of phone staff 😀”

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Posted 11 months ago

“Stuart was very helpful, quick and efficient in dealing with my issues and has made my first time experience in buying from Holiday Gems a pleasant experience. Thank you Stuart”

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Posted 11 months ago

“Stuart has been absolutely amazing. He managed to sort out any worries or questions I had regarding the booking and was very attentive. Keep doing a great job Stuart…we need more people like you in this world! Thank you .”

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Posted 11 months ago

“Jae was very helpful and sorted my hotel change for me. Thank you Jae”

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Posted 11 months ago

“Sorted my query out and booked our holiday.”

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Posted 11 months ago

Holiday Gems is rated 4.6 based on 2,786 reviews