Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,786 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great help and support from Martin, very efficient and helped quickly locate and book holiday”

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Posted 11 months ago

“Highly recommend couldn’t do enough for you! MARTIN thank you for all your help and service. You could not of done anymore for me on this call. Thank you thank you! Della”

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Posted 11 months ago

“Martin was extremely pleasant and helpful and got me my perfect holiday for the best price.”

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Posted 11 months ago

“Martin was excellent 👍”

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Posted 11 months ago

“Excellent customer service. I was on the phone with Martin and he was absolutely amazing with me. He helped me to get an issue sorted with all his positive personality . Highly recommended holiday gem”

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Posted 11 months ago

“Sam was very helpful and knowledgeable, especially as I was booking to leave the same day, very patient Thank you”

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Posted 11 months ago

“Stuart was brilliant for sorting out my holiday and booking telling me all the information needed will deffo recommend.”

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Posted 11 months ago

“Very helpful!”

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Posted 11 months ago

“Thank you so much Martin was brilliant and talked us through everything we needed to do. I’ve booked before and I’ll be booking again!”

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Posted 11 months ago

“Price beat the rest but speaking to someone as made the booking process such a easier and less stressful experience. Martin was brilliant, couldn’t have done enough.”

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Posted 11 months ago

“Spoke to martin today who was none other than helpful and gave us all information required and made sure we understood everything well done matin you were brill”

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Posted 11 months ago

“Stuart was really friendly and helpful!”

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Posted 11 months ago

“The lady that helped me was amazing!!!!”

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Posted 11 months ago

“Stuart was very professional and explained everything to myself. Very good customer services.”

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Posted 11 months ago

“Stuart called to confirm the holiday booking and was extremely helpful and professional. I would highly recommend him and holiday gems.”

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Posted 11 months ago

“Jae was very helpful &patient with myself booking our holidays as I was very slow on my laptop”

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Posted 11 months ago

“Jae was extremely patient, helpful and friendly with assisting me for a very last minute holiday package to Sardinia, Italy. She is a true professional representative in comparison to others that proved a disappointment.”

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Posted 11 months ago

“Spoke to Sam she was lovely and made my holiday booking so fast and easy, would highly recommend this company. Sam’s an asset to your organisation!!”

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Posted 11 months ago

“Stuart was very polite, transparent with all information given, excellent service.”

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Posted 11 months ago

“The lady I spoke to on the phone was really helpful. Price increased from the time I booked the holiday online to the time I received a call back however the lady did what she could do honour the original price, which was really appreciated. Thank you.”

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Posted 11 months ago

Holiday Gems is rated 4.6 based on 2,786 reviews