Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Richard who informed me our price of our room had change”

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Posted 3 years ago

“I have used this company a few times and have not regretted it ,they are very helpful and book everything to plan ,I will use them again and I recommend others to use them also”

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Posted 3 years ago

“Martin was quick to book my holiday over the phone and sorted the holiday out no time.”

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Posted 3 years ago

“Very easy to book. Easy ways to pay and they give you options for paying it off in 1 go or instalments. Booked with them a few years ago and again got a great deal and had a great time would definitely recommend to friends and family”

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Posted 3 years ago

“Martin Kavanagh was so helpful. I tried booking on line but had a few problems so I phoned and Martin sorted it out for me.”

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Posted 3 years ago

“Great service & great prices. Currently on the holiday Now & zero complaints to be made.”

Holiday Gems 5 star review on 29th March 2022

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Posted 3 years ago

“I ve been traveling with holiday gems for a long time and had my ups and downs but this time around I’m so impressed with Geraldine( 221) Geraldine is real star operator She is very knowledgeable and lovely lady”

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Posted 3 years ago

“Fabulous service from Martin, highly recommend Holiday gems. very thorough.”

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Posted 3 years ago

“The person I spoke to about my holiday was very helpfull,and polite,the booking went very smoothly.”

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Posted 3 years ago

“Very helpful and explained everything”

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Posted 3 years ago

“Very helpful sorting a last minute booking”

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Posted 3 years ago

“I always use holiday gems and I recommend you to all my friends and family.”

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Posted 3 years ago

“Friendly helpful staff.”

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Posted 3 years ago

“I have just used Holidaygems to book a holiday for my father in law. Richard was so helpful and processed my travel documents so quickly. All set now just bring on the sun.”

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Posted 3 years ago

“Sam was very helpful and patient. Thank you 😊”

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Posted 3 years ago

“During the booking stage, an error occurred and the all inclusive package was not added! I phoned up and spoke to Richard! Couldn’t be happier with the service i received! Within 10 minutes we had it sorted and i could stop worrying! Thanks Holiday Gems and Richard for making the process easy!”

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Posted 3 years ago

“Super customer Service from Finn last minute via the telephone as the webpage was a bit complicated for me. But Finn made everything smooth and easy to go through the often annoying booking process.”

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Posted 3 years ago

“Really good service with the holiday booking Looking forward to travelling with them in August”

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Posted 3 years ago

“Easy booking no issues”

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Posted 3 years ago

“Have previously used holiday gems and always a great service”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews