Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book with. Received email very quickly with all of the Infor I needed”

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Posted 3 years ago

“I found the whole process very simple. The guy I talked to on the phone ' Nathan ' was incredibly helpful and knowledgeable on all subjects relating to my holiday and I look forward to a great one.”

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Posted 3 years ago

“Yes very good needed to change some part of my booking phoned the team and it was no problem they amended it straight away very pleasant staff”

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Posted 3 years ago

“Martin was very knowledgeable and extremely helpful.”

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Posted 3 years ago

“Finn and Kathryn made booking so easy, looking forward to holiday”

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Posted 3 years ago

“Thank you Fin, your help in booking was outstanding, x”

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Posted 3 years ago

“Never used Holiday Gems before so I was a bit apprehensive, after speaking to Nathan in the morning he sorted our holiday to New York , we spoke to another travel agent the day before and they were ringing back on the day I phoned Holiday Gems , but after what Nathan did for us from start to finish we booked with Holiday Gems , he was so helpful from sorting flights to going through hotels , he is credit to this company. Thank you so much”

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Posted 3 years ago

“I found the site very easy to manage but I'm hopeless with tech, so I rang. The young man Nathan who answered was marvelous. Polite, charming and had easy answers to all my questions. He really seemed to know his onions. All said and done I couldn't be happier with the prices and service I have received from HolidayGems. Thank You Nathen for making so easy.”

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Posted 3 years ago

“I spoke to a lady called jeraldean about my holiday she was so helpful and polite and nice she helped so much nothing was any trouble to her I would like to say thank you jeraldean xx”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Very professional and so helpful, excellent customer service. Thanks”

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Posted 3 years ago

“I have not been on the holiday as yet so a bit limited on what to say. Stuart who contacted us to book the holiday was very friendly and helped out all the way.”

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Posted 3 years ago

“Spoke to Nathan, helped confirm everything, 5* service thank you again”

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Posted 3 years ago

“Nathan was brilliant. Excellent phone manner knowledge brilliant and due to nature of visit had empathy. Credit to your company.”

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Posted 3 years ago

“Just spoke with Nathan at holiday gems, what a lovely helpful young man, if only all travel companies had a Nathan, it would make life so much easier.”

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Posted 3 years ago

“Great service. Low prices and very quick to confirm holiday and explain any changes. Nathan was friendly and helpful.”

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Posted 3 years ago

“Paul was amazing in sorting out flights and running through various hotels option that were ideal for our stay.”

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Posted 3 years ago

“I found this company one of the best to deal with to book a holiday as you can actually talk to someone , a massive thank you to Claire who went over and above in helping me out with location form, again Claire a massive thankyou”

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Posted 3 years ago

“Found it so easy to book our holiday. Representative was very helpful.& easy to talk too.”

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Posted 3 years ago

“Very helpful guy doing booking and informative”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews