Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,788 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martin was a great help sorting things out for a tecno phobe will use again”

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Posted 1 year ago

“Martin was very helpful and patient. He explained thoroughly and had time to help and support me.”

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Posted 1 year ago

“Stuart was extremely helpful and had a lovely manner, will definitely continue to use holiday gems .”

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Posted 1 year ago

“Martin was brilliant thank you so much”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Excellent service made sure we got booked what we wanted”

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Posted 1 year ago

“Excellent service from Martin - very knowledgeable, efficient, kind and well mannered 🌷”

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Posted 1 year ago

“The member of staff that I spoke to was very polite and helpful, and got me a great holiday booked for the next day!”

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Posted 1 year ago

“Mark was a top guy. Straight foward and quick.. give the bloke a rise”

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Posted 1 year ago

“Samantha was very friendly and helpful reassuring me a lower floor due to my heart problems was requested . Lovely friendly lady indeed .”

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Posted 1 year ago

“Was called by STUART... Was an absolute pleasure to speak with someone who cares.. I will recommend you to my friends. Thank you STUART.”

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Posted 1 year ago

“Stuart was clear and concise, very happy to say we're all booked and ready to go. Stuart has certainly done his part in securing our holiday and I'm very happy that he was on the other end of the line. Cheers.”

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Posted 1 year ago

“STUART WAS ABSOLUTELY BRILLIANT AND HELPFUL”

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Posted 1 year ago

“Fantastic service like always.Just book another holiday with this company.Stuart was my agent and I'm so happy that people like him working in this company. He was very friendly and polite and sorted everything for us.Thanks again for Jason Emma Dionis and all HolidayGems team.You are the best!!!”

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Posted 1 year ago

“I’ve been using holiday gems for years now, Great staff.”

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Posted 1 year ago

“Martin was friendly, helpful and very efficient.”

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Posted 1 year ago

“Dealt with Martin who was really helpful and sorted my booking out with no problems”

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Posted 1 year ago

“Martin was amazing… assisted with ease for the booking. thank you”

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Posted 1 year ago

“Sam took my call today Booked holiday flying out same day with ease”

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Posted 1 year ago

“I had a query regarding my booking having not received a booking confirmation. Having called to get an update and expecting a lengthy hold and a frustrating conversation I was really pleased to speak to Stuart who resolved my query without any fuss and promptly resent my email confirmation.”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,788 reviews