Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,788 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was excellent and so friendly and helpful. Nothing was too much trouble”

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Posted 1 year ago

“Simple booking procedure prompt responses👍”

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Posted 1 year ago

“We found the Gems rep SAM whom we spoke on the phone to be very helpful knowledgeable and cheerful”

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Posted 1 year ago

“A thankyou to Stuart who explained our upcoming holiday in detail”

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Posted 1 year ago

“Holiday booked and paid got phone call next day saying hotel fully booked disappointed Offered 3 other hotels eventually got sorted with the same dates Sam very helpful rectifying someone else’s mistake”

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Posted 1 year ago

“Stuart was really clear and helpful great service”

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Posted 1 year ago

“Hi I spoke with Stuart today who was extremely helpful and made sure I had everything I need,”

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Posted 1 year ago

“Just had a call from Stuart to finalise my booking. He was really helpful, friendly and polite and did a great job.”

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Posted 1 year ago

“Stuart was very polite and excellent at his job”

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Posted 1 year ago

“Martin was very friendly and helpful answer all my inquires thanks again”

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Posted 1 year ago

“Martin was very courteous and explained the booking well”

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Posted 1 year ago

“Great service from Stuart today who rang to cidiem my holiday to benidorm. Polite and very helpful. X”

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Posted 1 year ago

“Thanks to Stuart helping to book our family holiday . Brilliant customer service”

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Posted 1 year ago

“Martin Provided me with fabulous, efficient customer service . Via Telephone today . 😃 Looking forward to a holiday which runs has efficient has our booking with Martin today Thankyou ever so much . Absolutely Great! 😊”

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Posted 1 year ago

“Hi I've have had a very positive experience dealing with Stuart today. He was very helpful and informative dealing with my booking. I cannot thank him enough.”

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Posted 1 year ago

“Martin phoned to confirm our booking and went out of his way to make sure it was sorted.......thanks”

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Posted 1 year ago

“We got the best service from stuart. He went through all the options with me & was really thorough & helpful .. thank you very much Stuart you are a star”

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Posted 1 year ago

“had a very pleasant call from Stuart in regards to my.holiday booking, all questions answered, and a great help with the booking which was much appreciated.”

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Posted 1 year ago

“Stuart had lovely bright personality and talked me through process. Only 4 star as price went up slightly from original booking.”

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Posted 1 year ago

“Martin was very clear on the phone and very informative”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,788 reviews