Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,793 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martin was friendly, helpful and very efficient.”

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Posted 1 year ago

“Dealt with Martin who was really helpful and sorted my booking out with no problems”

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Posted 1 year ago

“Martin was amazing… assisted with ease for the booking. thank you”

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Posted 1 year ago

“Sam took my call today Booked holiday flying out same day with ease”

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Posted 1 year ago

“I had a query regarding my booking having not received a booking confirmation. Having called to get an update and expecting a lengthy hold and a frustrating conversation I was really pleased to speak to Stuart who resolved my query without any fuss and promptly resent my email confirmation.”

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Posted 1 year ago

“No hassle booking, everything went smoothly, with thanks to Martin”

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Posted 1 year ago

“Stuart was very helpful and extremely patient with our IT issues whilst booking our holiday.”

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Posted 1 year ago

“Stuart was really pleasant and very helpful in securing my holiday- would highly recommend Holidaygems going forward-thank you!”

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Posted 1 year ago

“Stuart was outstandingly helpful, explained everything in detail, and booked the holiday right there and then over the phone - superb customer service.”

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Posted 1 year ago

“Quick and helpful were able to secure holiday for a great price”

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Posted 1 year ago

“Martin was really helpful sorting my booking and explaining everything”

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Posted 1 year ago

“stuart was very helpful and resolved a minor issue very quickly 👍”

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Posted 1 year ago

“Stuart was very helpful and sorted out additional extras which was excellent.”

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Posted 1 year ago

“Martin was amazing and was very helpful throughout the booking. Highly recommend and will be using Holiday Gems again especially with Martin”

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Posted 1 year ago

“Martin is fantastic and very thorough with all of the booking details. Very impressed”

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Posted 1 year ago

“So far so good. Was easy to speak to the lady when she called me back. Easy to book online”

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Posted 1 year ago

“Martin was vet helpful, ensured I received the price I was offered on line. It is important as a returning customer travel 3/4 times a year I received the price offered without additional costs. Martin ensured we got this acknowledging our repeat custom”

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Posted 1 year ago

“Sam was very helpful and sorted our accommodation out with no hassel or worry”

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Posted 1 year ago

“I booked a holiday with holiday gems and dealt with Sam. She was great. I will not hesitate to recommend Sam at holiday gems to my friends and family.”

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Posted 1 year ago

“Martin was really helpful in explaining the booking process and confirming my order with Holiday Gems ensuring I was aware of the alternative travel options available and thoroughly processing my holiday with attention to detail.”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,793 reviews