Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,793 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi can't fault my customer service representative Martin at all. He was absolutely brilliant at his job Holiday Gems should be proud to have him as an employee so professional”

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Posted 1 year ago

“Competitive Easy access and well laid out Good information Excellent follow up call from Stuart to finalise holiday . Can’t recommend until after the holiday to ensure all happens etc”

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Posted 1 year ago

“Dealt with Stuart who has been extremely helpful.”

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Posted 1 year ago

“Samantha booked our family holiday to Turkey with ease. Thank you”

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Posted 1 year ago

“Stuart was very helpful and made things easy to understand”

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Posted 1 year ago

“Sam booked our holiday, such a lovely person, thank you sam”

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Posted 1 year ago

“Got my last minute holiday booked, received an email last night saying someone would be in touch within 72 hours, Stuart rang me this morning to confirm everything and get our holiday booked, helpful fella, Thanks Stuart!”

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Posted 1 year ago

“Fabulous service from Stuart today 👍😊”

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Posted 1 year ago

“Booking process was very well managed by Finn. Personal touch. Really appreciated.”

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Posted 1 year ago

“I found Stuart to be Very helpful, pleasure to speak with him Thank you”

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Posted 1 year ago

“Stuart was Very helpful and informative. Explained everything well”

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Posted 1 year ago

“Stuart was very friendly and organised our holiday quick and efficient for us”

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Posted 1 year ago

“Stuart went above and beyond my expectations. Great customer service. Thanks again Stuart.”

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Posted 1 year ago

“I had a query I need answered. I received a call from Stuart, he was very helpful, resolved my question and finalized my booking with ease.”

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Posted 1 year ago

“Martin was very helpful.”

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Posted 1 year ago

“Very professional easy and quick”

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Posted 1 year ago

“Martin Was extremely helpful, I had never booked before, So was very nervous booking online myself, he really went out of his way to make sure everything was done swiftly and even called back with all the confirmation.. my worry was like it never existed thank you so much Martin.”

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Posted 1 year ago

“Very good, Everything was made clear to me”

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Posted 1 year ago

“Great holiday company offering brilliant holiday packages at a low cost with excellent customer service.”

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Posted 1 year ago

“Stuart was really helpful confirming our holiday booking. Really friendly guy.”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,793 reviews