Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,787 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 7 months ago

“Sam was amazing at getting the holiday booked with such short notice thank you”

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Posted 7 months ago

“Martin was very helpful in getting us our holiday we wanted .thankyou”

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Posted 7 months ago

“It was Martin who helped me with sorting out my holiday . Very helpful and polite couldn’t recommend more, this is the second holiday I’ve booked with them highly recommended”

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Posted 7 months ago

“Clear explanation and great service received from Martin. Thank you”

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Posted 7 months ago

“Martin was absolutely amazing. So very helpful, knowledgeable and friendly. Excellent customer service!! Thankyou.”

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Posted 7 months ago

“Just received a confirmation call from Stuart who explained everything clearly in a friendly and polite manner.”

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Posted 7 months ago

“Easy to book and then a great phone call from Stuart who checked all aspects of the booking with me before sorting out my travel documents.”

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Posted 7 months ago

“Highly recommend HolidayGems! Stuart was brilliant! Top guy 10/10 Thanks for all your help and guidance 👌”

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Posted 7 months ago

“Stusrt was excellent. Very helpful and knowledgeable. Thank you”

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Posted 7 months ago

“Very easy to speak to Stuart. Easy to understand and well explained. Thanks Gerry Hollands.”

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Posted 7 months ago

“Martin was very polite and helpful”

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Posted 7 months ago

“Booking online was easy, and Martin was very helpful with all the confirmation information.”

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Posted 7 months ago

“Stuart gave outstanding service, very humble and made me laugh and feel comfortable. Absolute pleasure to deal with thank you so much”

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Posted 7 months ago

“Hi can't fault my customer service representative Martin at all. He was absolutely brilliant at his job Holiday Gems should be proud to have him as an employee so professional”

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Posted 7 months ago

“Competitive Easy access and well laid out Good information Excellent follow up call from Stuart to finalise holiday . Can’t recommend until after the holiday to ensure all happens etc”

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Posted 7 months ago

“Dealt with Stuart who has been extremely helpful.”

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Posted 7 months ago

“Samantha booked our family holiday to Turkey with ease. Thank you”

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Posted 7 months ago

“Stuart was very helpful and made things easy to understand”

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Posted 7 months ago

“Sam booked our holiday, such a lovely person, thank you sam”

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Posted 7 months ago

Holiday Gems is rated 4.6 based on 2,787 reviews