Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,795 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martin provided excellent customer service from the beginning to the end… very happy customer here.”

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Posted 1 year ago

“Just booked a holiday with Holiday Gems and the whole process was taken care of excellently. Martin is an absolute star, he made sure everything was booked according to our preferences. Thank you.”

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Posted 1 year ago

“Really easy to find what you want and make a booking, Sam was really helpful when she called to confirm everything and sent my documents straight away.”

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Posted 1 year ago

“Sam the agent was fantastic with my booking highly recommended”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Please let me say Martin was very helpful and no question no matter how trivial was answered very prompt, his knowledge was very good, I must say well done Marrtin and many thanks for your help”

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Posted 1 year ago

“Martin was very helpful in reorganising part of the holiday”

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Posted 1 year ago

“Martin was awesome. He booked everything I needed being a disabled traveller including the assistance I would need which I normally have to sort out by myself. He explained everything in full and now I'm looking forward to having a great holiday. Thank you Martin”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Sam was amazing at getting the holiday booked with such short notice thank you”

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Posted 1 year ago

“Martin was very helpful in getting us our holiday we wanted .thankyou”

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Posted 1 year ago

“It was Martin who helped me with sorting out my holiday . Very helpful and polite couldn’t recommend more, this is the second holiday I’ve booked with them highly recommended”

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Posted 1 year ago

“Clear explanation and great service received from Martin. Thank you”

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Posted 1 year ago

“Martin was absolutely amazing. So very helpful, knowledgeable and friendly. Excellent customer service!! Thankyou.”

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Posted 1 year ago

“Just received a confirmation call from Stuart who explained everything clearly in a friendly and polite manner.”

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Posted 1 year ago

“Easy to book and then a great phone call from Stuart who checked all aspects of the booking with me before sorting out my travel documents.”

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Posted 1 year ago

“Highly recommend HolidayGems! Stuart was brilliant! Top guy 10/10 Thanks for all your help and guidance 👌”

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Posted 1 year ago

“Stusrt was excellent. Very helpful and knowledgeable. Thank you”

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Posted 1 year ago

“Very easy to speak to Stuart. Easy to understand and well explained. Thanks Gerry Hollands.”

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Posted 1 year ago

“Martin was very polite and helpful”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,795 reviews