“My item arrived damaged. I followed instructions to take pics and send to company. Within 2
Days new item was engraved and arrived to me 6 days after i contacted them. Very fast contact and very fast turnaround. And the entire item i purchased is beautiful !!!”
“Decanter and glass set was beautiful. Came with an engraved wooden box which was also beautiful and a great way to present your gift. We had a slight problem which was corrected immediately. Very Very good customer service. Would recommend this company.”
“I ordered this for our 47th wedding anniversary. My initial concern was that it wouldn't get here in time, more my fault for ordering it late, but delivery was FAST! Even with customization it got here 9 days before our anniversary, and it's beautiful! My wife is going to absolutely LOVE it! Excellent quality and beautiful! I am a very satisfied customer!”
“I ordered the personalized cherry flag case for army soldier. The product arrived quickly, which was impressive. I am a little disappointed in the color. It's too red, not as shown in the pictures. But it looks nice and I will be keeping it.”
“Have been purchasing the same customized item for 5 years. This year the print was way smaller than the other years. Wasn't able to get a replacement. I was basically told that it was printed according to their template. Taking my business somewhere else.”
