Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.68

4.7 Rating 1,265 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

1850

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Hoselink connections have been great, and have never leaked or come apart since we bought it. The spray fins do tend to last just a year before splitting, probably due to frosts in the area We only recently replaced the shutoff on the end of the hose as we ran over one, so decided to replace both at the same time.”

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Posted 6 months ago

“Hoselink is a quality product that is priced fairly for the high quality. What I appreciate the most about Hoselink is they stand by their products and they offer great customer service and advice. I bought from Hoselink because I wanted quality, not because I wanted a cheap item I would be replacing in the next season.”

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Posted 6 months ago

Appreciate you taking the time to leave a review! It is great to hear you love our products as much as we do, thank you for being a Hoselink supporter! Happy Watering. 😊 Kind Regards, The Hoselink Team

Posted 3 months ago

“I have been using Hoselink watering systems for several years and love all their associated products. I have three retractable hose systems, one each for the three areas of my home.”

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Posted 6 months ago

Wow! Thank you for being such an avid supporter of Hoselink! Happy Watering. 😊 Kind Regards, The Hoselink Team

Posted 3 months ago

“I am glad to have purchased the Metal Hose Reel Cart! Straightforward to assemble. Right from the start it is clearly a quality product showing care and thought in design features. A great garden investment and worth paying more than for inferior and cheap plastic reel carts.”

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Posted 6 months ago

“The delivery time was excellent and installation was easy. After using for 3 days of the variable spray nozzle came apart rendering it unable to change sprays nozzles. I only hope the quality doesn't fail on the hose reel. This fault on the gun is not just a one time occurrence. Just poor quality and most nozzles will fail or have failed and the company should have been proactive to remedy the fault Thanks john 0438793259”

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Posted 6 months ago

Hi John, Thank you for your feedback. We're glad to hear that the delivery and installation met your expectations. However, I'm sorry to learn about the issue you experienced with the variable spray nozzle. It can be frustrating when a product does not perform as intended, and we take your concerns about quality seriously. We appreciate you bringing this to our attention, and I encourage you to reach out to our customer support team at 1300 900 617, or send us an email at hello@hoselink.com.au. Thank you for your understanding. Kind Regards, The Hoselink Team

Posted 5 months ago

“Excellent service.”

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Posted 6 months ago

“Easy to order and great product”

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Posted 6 months ago

“Great service and a great product. Never have to worry about a hose connection again. Awesome!”

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Posted 6 months ago

“The hose reals are an excellent product backed up with awesome customer service and support. This is a company that obviously prides itself on providing old fashioned service and values to customers.”

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Posted 6 months ago

Thank you for taking the time to leave a review! We appreciate your support! Happy Watering! 😊 Kind Regards, The Hoselink Team

Posted 3 months ago

“Couldn’t believe I ordered the retractable hose One day and it arrived the next ! Easy installation and works like a dream! Wish we had bought one earlier (wasted alot of money On substandard ones we have had to constantly replace ).”

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Posted 6 months ago

Great to hear your Hose Reel came so fast and that you love it as much as we do! Happy Watering! 😊 Kind Regards, The Hoselink Team

Posted 3 months ago

“With the bowl on level ground and the float installed correctly the valve doesn’t shut off causing the bowl to overflow.”

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Posted 6 months ago

Hi Joe, I’m sorry to hear about the trouble you’re having with the pet bowl. It’s definitely disappointing when products don’t perform as expected. Your feedback is valuable to us, and I appreciate you bringing this to our attention. If you could please reach out to our customer service team at 1300 900 617 or via email at hello@hoselink.com.au, we'll be glad to help you troubleshoot the issue and find a suitable solution. Kind Regards, The Hoselink Team

Posted 5 months ago

“I value my hoselink, reliability, strength of all connections, the retractible hose real is agem.”

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Posted 6 months ago

“Great service Prompt delivery Products fantastic”

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Posted 6 months ago

“All the Hoselink products are of a very high quality and their back up repair service is 💯 percent 👌”

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Posted 6 months ago

“For years I struggled with hose fittings that leaked, hose coils I couldn’t untangle and as I don’t have a technical bone in my body the Hoselink system has not only saved my sanity as its reliable and easy but also my garden is not suffering from lack of care.”

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Posted 6 months ago

Hi Christine, Thank you for your wonderful 4-star review! We're so pleased to hear that the Hoselink system has brought you relief from hose fitting issues and has made caring for your garden a breeze. Your satisfaction and peace of mind are incredibly important to us, and we’re thrilled to know that our products have had a positive impact on your gardening experience. If there's anything we can do to make your experience even better, please feel free to let us know! Thanks again, The Hoselink Team.

Posted 3 months ago

“I live the retractable hose but very disappointed with the stand up weed extractor. It bent within a few uses and now doesn't work. I emailed Hoselink but heard nothing and no offer of return or substitution.”

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Posted 6 months ago

Hi Anthea, Thanks for taking the time to leave a review. I’m sorry to hear about your experience with the stand-up weed extractor; it’s certainly disappointing when a product doesn’t meet expectations. Your feedback is invaluable to us, and I appreciate you bringing this to our attention. In regards to your email, I recommend checking your spam folder as sometimes our responses can end up there. If you haven't received anything, please reach out again so we can assist you with this issue and explore options for resolution. Kind Regards, The Hoselink Team

Posted 5 months ago

“We have bought Hoselink products for a few years now and have been wry happy with the service and quality of product. Any little hiccups we’ve had have been handled quickly and efficiently. We highly recommend any of Hoselinks products. Roger.”

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Posted 6 months ago

Hi Roger, Thank you so much for your amazing 5-star review! We're delighted to hear that you've been happy with both our service and the quality of our products over the years. It's great to know that any hiccups have been quickly resolved for you. Your recommendation means a lot to us! Thanks again for your support! The Hoselink Team

Posted 3 months ago

“I am very impressed with our new retractable hose, it's more expensive than other brands but you pay for what you get. I recommend this product”

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Posted 6 months ago

“Great company to deal with and there products are the best”

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Posted 6 months ago

Great to hear you love our products as much as we do Graham! Happy Watering! 😊 Kind Regards, The Hoselink Team

Posted 3 months ago

“Every product I source from Hoselink is of great quality and the service is A1.”

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Posted 6 months ago

Appreciate you taking the time to leave a review Peter and for being such an avid supporter! Happy Watering! 😊 Kind Regards, The Hoselink Team

Posted 3 months ago

Hoselink is rated 4.7 based on 1,265 reviews