Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 1,424 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,424 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 15th September 2025

Hoselink 5 star review on 14th September 2025

Hoselink 5 star review on 14th August 2025

Hoselink 5 star review on 9th August 2025

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1861

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The hose reel is high quality and much better than the ones sold by a major Hardware chain. The hose is attached to the reel is also high quality. Custoer support for spare parts is excellent.”

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Posted 9 months ago

“Much better than the one that I bought a couple of years ago because you couldn't change the flow like you can with the new one and you can tilt the head. I just wish it was a bit longer as its not quite as long as my old one. But you can direct the spray which is great for my hanging baskets. It seems a bit more robust too. The outer edge of the head broke away on my old one.”

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Posted 9 months ago

“Bought the Evolve retractable hoselink, it's well made, easy to install, looks fantastic, the retractable part is smooth to operate and performs extremely well. Looked at many similar products prior to purchase and Hoselink definately is rated number one overall.”

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Posted 9 months ago

“Excellent product's recommend to everyone Excellent quality and service”

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Posted 9 months ago

“Products quality is excellent. Service and staff knowledge also excellent.”

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Posted 9 months ago

“Fits onto my brick wall adjacent to the tap easily. The hose pulls out as expected and retracts well. The 30 metre lenght is idea for my back garden. The fittings and sprayer are of good quality and work well. The only down side I see is sometimes, after I,ve turned the water off at the tap, water appears to drip from inside the unit onto the ground, which I find a little annoying.”

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Posted 9 months ago

“Excellent products and first-class support”

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Posted 9 months ago

“Great products”

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Posted 9 months ago

“I purchased a Sprayer and Lawn Fertilisers package and applied and the lawn is getting greener. Good product and keeps a measured amount of Fertiliser to be applied. Also purchased a Jet Blaster to remove Bird Droppings from concrete areas which have been messed on.”

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Posted 9 months ago

“We are happy and satisfy with the quality”

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Posted 9 months ago

“Works very well but not happy that the spray head had to be replaced after five years because the handle spring stopped working, also the flow lever has broken and also needs replacing. I expected longer life at the price.”

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Posted 9 months ago

Hi Lawrie, Thank you for your feedback! I’m sorry to hear that you’ve had to replace the spray head and that the flow lever has broken. We strive for quality and durability in our products, and I understand your disappointment with their lifespan, especially at the price point. Your insights are valuable to us, and we’ll take them into consideration as we continue to improve our products. If you’d like to discuss further or need assistance, please don’t hesitate to reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 9 months ago

“It would be helpful if there was a swivel on the spray gun attached to the retractable hose rather than just the spray gun that came as our extra order.”

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Posted 10 months ago

“Excellent communication and products.”

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Posted 10 months ago

“I purchased Hoselink for my elderly parent with great disappointment to find out only after the fact that it does not work with any existing connections. Cannot connect up sprinklers, weed n feed sprays, gurney etc I believe this fact should of been clearly advertised before purchase”

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Posted 10 months ago

Hi Lisa, I’m really sorry to hear about your disappointment with Hoselink's compatibility. I understand how frustrating it must be to realize that the product doesn’t connect to your existing equipment. However, we do sell an adapter just for this reason called the Click-on Adapter Set. https://www.hoselink.com.au/collections/adapters We strive to provide clear information about our products, and your feedback highlights an important area we can improve on. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 9 months ago

“Top quality products backed up by a 1st class company.”

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Posted 10 months ago

“Delivery was quick and gods were well packages. I ordered 4 seprarte articles. All were as described, high quality and most importantly performed as expected. Really impressed with the solar lights.”

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Posted 10 months ago

“Very pleased with my purchase. Delivered on time and securely packed..”

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Posted 10 months ago

“Excellent customer service!”

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Posted 10 months ago

“Love my Hoselink products. I have hoses and shears but my most favourite are my new lights! If only I had known earlier! My house looks amazing from the street and my garden is now shining, Hank you Hoselink 😃”

Hoselink 5 star review on 22nd November 2024

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Posted 10 months ago

“I ordered a new 30mt hose reel kit from Hoselink. The delivery time was great only a few days and live on the Westcoast so that was great. The kit is very well package and that surprized me on how well it was protected. Installed the new reel and was a breeze to operate. It dose what it says online and well worth the money.”

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Posted 10 months ago

Hoselink is rated 4.7 based on 1,424 reviews