Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

1854

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve found all products to be of good quality apart from the plastic shower head that has the thumb control.The U shaped lever has cracked and no longer works.As a result I’ve gone back to alloy shower head.If you could send a replacement part it would be much appreciated.Ive found all of your other products 1st class & have recommended to friends & family.Regards,Martin Webb”

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Posted 7 months ago

“Arrived quickly. Used the weeder a few times and it seems solid.”

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Posted 7 months ago

“Quality products backed by efficient customer service. All my family now only buy Hoselink hoses and my next door neighbour has switched after seeing mine. Highly recommend this Australian company.”

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Posted 7 months ago

“Great products and awesome after care… I can’t speak highly enough of the guys at Hoselink… I have been a customer for probably 10 years now…”

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Posted 7 months ago

Hi John, Thank you for your amazing 5-star review! We are thrilled to hear that you’ve been a loyal customer for nearly a decade and that our products and aftercare have consistently met your expectations. Your kind words truly motivate us to keep providing top-notch service and quality. We appreciate your support over the years! Best, The Hoselink Team.

Posted 4 months ago

“Very good customer service and good products.”

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Posted 7 months ago

“Hi there Hoselink people from a very happy Customer. Your products make watering our garden so easy and trouble free!! No more Kinky hoses, no more unwanted disconnections between hose end and appliance being used. I have recently updated my Hoselink Hosereel, puchased about nine years ago, not because it failed but due to my own carelessness. I chose the replacement unit to be the recently released "Evolve" sereies, in fact I purchased two of them and am so glad I did. The outer casing is modern in design and the hose within is a delight to use because it is so flexible and even when fully extended for its full 30 metres it doesnt kink. The rewind mechanism on my two units is strong and firm without being agressive. If you are looking for quality watering equipment, look no further than Hoselink folkes”

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Posted 7 months ago

Hi Barry, Thank you so much for your wonderful 5-star review! We're overjoyed to hear that you’re loving the Evolve series and that it’s making your gardening tasks so much easier. It's always great to know that our hose reels are not only functional but also aesthetically pleasing and reliable. We appreciate your positive feedback regarding the flexibility and ease of use of our products. Your satisfaction is incredibly important to us, and we’re thrilled to have you as part of the Hoselink family! Happy watering! The Hoselink Team.

Posted 4 months ago

“Best hose and fittings we've had.”

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Posted 7 months ago

“Love my garden lights. Super quick delivery. Easy to set up. Great quality products”

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Posted 7 months ago

“We purchased a retractable hose, which, on delivery, had a broken spring. Hoselink immediately sent us a replacement...which works beautifully, and which we love. Our old Hoselink retractable hose was great, but this one is even better. 5 stars.”

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Posted 7 months ago

“I bought the 10m portable roll up hose. The short hose length keeps breaking off from the tap. I have used both ends, whereby the short end is connected to the tap and the handle. In both cases it has broken loose.”

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Posted 7 months ago

Hi Glenn, I’m sorry to hear about your experience with the 10m Compact Reel and the issues you've faced with the connections. It can be quite frustrating when the fittings don’t hold as they should. Your feedback is very much appreciated. Please give us a call at 1300 900 617 to further discuss this, and locate a solution for you. Kind Regards, The Hoselink Team

Posted 5 months ago

“Prompt delivery and good quality. Will continue to use hoselink.”

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Posted 7 months ago

“I have been a customer of Hoselink now for a number of years Can't fault their products Also the customer service is very good”

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Posted 7 months ago

Hi Janet, We're incredibly glad to hear that you’ve been a loyal customer for many years and that our products and customer service have consistently met your expectations. Your support and satisfaction are what keep us going! Warm regards, The Hoselink Team.

Posted 5 months ago

“10 years ago I purchased my first retractable hose 20metre version and it's still going strong. 2 years later I purchased my 2 retractable hose. Can't fault them.”

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Posted 7 months ago

Hi Chris, Thank you so much for your amazing 5-star review! We're thrilled to hear that your retractable hoses have been going strong for all these years. It’s fantastic to know you’re enjoying the quality and reliability of our products. Your continued support means the world to us! Cheers, The Hoselink Team.

Posted 5 months ago

“the productsa are good and the service is excellent”

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Posted 7 months ago

Hi Barrie, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re happy with our products and proud of the service we provide. Your support means a lot to us, and we look forward to serving you again in the future! Best, The Hoselink Team.

Posted 5 months ago

“Good quality hose and fittings with it's own dedicated fittings which does not fit general hose fittings. Retraction is good, but stop with a hard lock every time you stop pulling. Somewhat bulky to fit on a wall, but a good product.”

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Posted 7 months ago

Hi Thomas, Thanks for your feedback! We're pleased to hear that you're enjoying the quality of the hose and fittings. We appreciate your thoughts on the retraction mechanism and wall-mounting; it's always great to get insights from our customers. If you have further suggestions or questions, don’t hesitate to reach out. Best regards, The Hoselink Team

Posted 5 months ago

“Great product last a lot longer than others.”

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Posted 7 months ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you find our product to be long-lasting. Your satisfaction is incredibly important to us, and we truly appreciate your positive feedback. Best, The Hoselink Team.

Posted 5 months ago

“I returned a shut off valve for you to evualtate as it had failed in the nylon valve . You sent me a replacement (did note ask for one but thanks). The ball valve is the only part not carried as a spare part. I have ordered some of the Grey type and they seem to be better quality.”

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Posted 7 months ago

Hi Gary, Thank you so much for your review! We're glad we could promptly send you a replacement for the shut-off valve, and it's great to hear that you're finding the grey types to be of better quality. Your feedback is invaluable to us as we strive to improve our products and services. Thanks again, The Hoselink Team.

Posted 5 months ago

“Ordered a new handheld pistol grip, a new design much better than the trigger type, it arrived promptly and in good condition.”

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Posted 7 months ago

Hi Glen, Thank you for your awesome 5-star review! We're so glad to hear that you're enjoying the new design of the handheld pistol grip. Your positive feedback about our prompt delivery and product quality truly makes our day. We appreciate your support and look forward to serving you again! Best, The Hoselink Team.

Posted 5 months ago

“I bought this hose for my Husband who struggles with hoses crimping and catching 😂 He said it is the best hose he has ever used in his life thank you”

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Posted 7 months ago

Hi Heidi, Thank you so much for your wonderful 5-star review! We're over the moon to hear that your husband is loving the hose and finding it easy to use. 😊 It's always our goal to provide products that make life simpler and more enjoyable. We appreciate your support and are here for you whenever you need us! Warm regards, The Hoselink Team.

Posted 5 months ago

“I paid an extra $100 to expedite delivery . It arrived weeks later”

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Posted 7 months ago

Hi Carol. Thanks for your feedback. We did look into this and can see you placed your order on the 8th of October. We can also see that all parcels were successfully delivered to WA (Which normally takes around 9 business days) within 5 days of you placing the order. If you would like to discuss this further or have any other questions, please feel free to call us at 1300 900 617. Kind Regards, The Hoselink Team

Posted 5 months ago

Hoselink is rated 4.7 based on 1,274 reviews