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Host & Stay Reviews

4.2 Rating 1,044 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Poor customer service Reported a fault with heated towel rails, advised someone would visit to try and rectify this No visit and no further communication during our stay. Cottage was not thoroughly cleaned, stained carpets and rug, cobwebs around some furniture and light fittings Not what we were expecting!
Helpful Report
Posted 1 year ago
Beautiful flat centrally located in Pickering. This is a very well designed and looked after flat, everything you need to do relax in luxury. Thank you for allowing us to share your lovely property
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Posted 1 year ago
Lovely cottage great location
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Posted 1 year ago
Check-in is quite easy and the location is really nice,you can get to the city center in 10 minutes‘ walking.
Helpful Report
Posted 1 year ago
From arriving to be told I had to pay an extra £25.00 this had to be paid before they would send me the code for the apartment. This was never indicated during or after the booking. When entering the smell was not pleasant at all, had to go out to get some fab breeze, the carpets and cushions were full of stains No mattress or pillow protectors on any of the beds, which resulted in not pleasant smells. Mold in the shower. The soap holder was full of rust. I get a call from a gentleman who said i can send a cleaner in. I did point out that this was a no as why when I have paid to stay in a CLEAN place should I have to then leave for them to do a job that should have been done before we arrived. Then to top it all someone knocked on a door that was locked in the hallway inside the apartment at 7.30am. Needed a very much relaxing short stay far from it.
Helpful Report
Posted 1 year ago
All information about the property was given up front. Polite and courteous staff. The property was clean , great location and suites all our needs.
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Posted 1 year ago
Apartment in Pickering is well located in the city centre so you can reach everything by foot. It is nicely decorated and we enjoyed our time. Be mindful that on street parking is restricted to 1h from 8am-6pm and there is a £10 admin charge for a damage deposit they take.
Helpful Report
Posted 1 year ago
Cottage has lovely views and was very clean and comfortable. Check in was easy and communication was really good. To make it even better it would be helpful if a few more basics in the kitchen were provided and some extra blankets.
Helpful Report
Posted 1 year ago
Hi I would like to tell you we stayed at glencoe apartments whitby and what a lovely place to stay everything you needed was there and not too far to everything we loved ❤️ it and will be back I cant praise this apartment enough enjoyed everything about it lovely
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Posted 1 year ago
Lovely little cottage in Great Habton. Would recommend. We enjoyed our stay. Very cosy and beautiful country.
Helpful Report
Posted 1 year ago
I’ve now stayed several times with Host & Stay in Whitby and am impressed with their customer service and information provision. Our last stay was at 2 The Mount, which is a lovely house, light, spacious, well equipped and situated.
Helpful Report
Posted 1 year ago
Amazing cottage. Lovely views. All you could need. Owners welcoming
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Posted 1 year ago
Had a lovely stay, was very clean and tidy upon arrival, very quiet where we we where and the bed was comfy
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Posted 1 year ago
Apartment fantastic price excellent sadly communication with host and stay was dreadful I spoke to them for the next 5 days about parking scratch cards and clean towels but to no avail and ending up paying twice for parking overnight and buying toilet rolls 🙁🙁
Helpful Report
Posted 1 year ago
Foi uma excelente estadia , apartamento muito pratico e agradável . Bem localizado e com todas comodidades necessarias . Recomendo
Helpful Report
Posted 1 year ago
Property was clean, comfortable and situated in a great location. Host and Stay very helpful and responded promptly to all queries.
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Posted 1 year ago
Flat very clean, spacious. Only one problem was that the fridge wasn’t working properly. Everything was covered in water. Would have preferred to know that there were stairs as do find some difficulty with them. The outside of the house looked very tired and shabby. Front door didn’t lock. But for all that I will be definitely staying with them again.
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Posted 1 year ago
Fantastic little apartment. Great location. Pubs on your doorstep. Really comfortable bed. Would definitely recommend.
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Posted 1 year ago
We had a lovely weekend away, the house was clean and tidy. The location was perfect plenty within walking distance around Matlock. We would 100% come back.
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Posted 1 year ago
We had a few queries which I emailed and had an answer straightaway. Very helpful
Helpful Report
Posted 1 year ago
Host & Stay is rated 4.2 based on 1,044 reviews