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Host & Stay Reviews

4.2 Rating 1,058 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,058 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Lovely clean accommodation Welcome pack on arrival Great communication
Helpful Report
Posted 1 year ago
We had an utterly distressing and traumatising time because of the faults of this property. While we were sleeping, somebody had accessed the property through the back door, stolen my car keys and car. This was due to the back door being faulty. When we looked at the reviews for the property, we had seen that two other guests had complained about this issue and obviously it had not been fixed. This meant we were stuck two hours away from our home with no car and no means of getting back. When we contacted host and stay about this they were very unsympathetic and only seemed to be interested in getting us out of the property for 10am so that they could get ready for the next guests! I had to instruct the police to ring the company and tell them that we had to stay longer as part of the investigation. I feel sorry for the next people staying here because now there are burglars at large who know full well they can access the property! Stay clear!
Helpful Report
Posted 1 year ago
The property was very nice and over 3 floors. The parking was fine and the house was very close to the town centre. A few niggles include: one kitchen towel was available and no oven gloves available when using the kitchen. There was also a lack of cutlery. Overall a good stay.
Helpful Report
Posted 1 year ago
Great location for staying local to climb Snowdon. Lovely apartment for a family of four, good amenities, very clean. Good communication re arrival/departures. Great car park only a few minutes away, free parking included. Great pizza and Indian restaurants within a couple of minutes walk.
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Posted 1 year ago
Fantastic family break through Host and Stay. The house is huge, has ample bedrooms, rooms to move around, excellent kitchen, lovely grounds and the all important swimming pool. We could not find any fault and will be booking a return visit.
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Posted 1 year ago
Brunswick cottage staithes is a great place to stay..kitchen is excellent with everything catered for..cosy lounge with TV and sofas..bedrooms and beds comfy..bathroom slight mould no big issue...pub with good food and beer 50yards away..really enjoyed our short stay..
Helpful Report
Posted 1 year ago
Great stay at thimble cottage whitby staff really helpful had a great time
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Posted 1 year ago
We had a great stay and booking.com were very helpful especially Charlie ! Apartment was lovely and very near the centre !
Helpful Report
Posted 1 year ago
Stayed in Whitby this weekend apartment was clean tidy and brilliant location had everything you could need Parkin was easy with permit provided can’t fault anything would definitely stay again and recommend to friends
Helpful Report
Posted 1 year ago
Good value, clean and tidy, everything worked as described. Lovely cottage and would recommend!
Helpful Report
Posted 1 year ago
It was everything that was described. Good location, close to the centre with parking. Lovely apartment, clean and tidy. Easy to access.
Helpful Report
Posted 1 year ago
We had a fantastic weekend in the Airbnb, there was just a few things that really let the place down. It’s a very beautiful spot and would easily have been 5* if not for these issues. The sheets provided for the sofa bed were dirty or stained in the corner. Huge black mark. There was nowhere to put any recycling. Finding the keys was also terrible, we were told to go to one place on the Airbnb chat but the link showed a shop completely different and nowhere near the one I was initially told. A lockbox with the key in on an outside wall would be so much easier than having to faff around driving from shop to shop just to pick up or drop off the key. The facilities were fantastic, all cooking & cleaning appliances were immaculate, it was really great that other home appliances were provided such as a hair dryer, iron & ironing board & vacuum cleaner. I would stay here again but I only if the washing of the bedsheets and the key pick up or drop off was improved
Helpful Report
Posted 1 year ago
Forest Green Lodge Alnwick was absolutely fabulous. Tastefully decorated and furnished with comfort in mind. Loved everything it had to offer. A true hidden gem.
Helpful Report
Posted 1 year ago
Customer service is terrible. Asked to speak to supervisor on a few occasions and not once was I able to speak to one. Absolute disgusting service. I was over charged for my stay. Won't ever use them again. Also property was nothing like the description
Helpful Report
Posted 1 year ago
The Pines was wonderful Immaculately clean Lovely bed lined , impeccably made beds, Such a lovely place to stay , the welcome pack was amazing , kids adored the triple bunk beds Thank you so much amazing xx
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Posted 1 year ago
We had an amazing stay at this Airbnb just outside of Whitby! The location was perfect, and the space was incredibly spacious and modern. It was so peaceful and relaxing, making it ideal for a getaway. My dog loved it too! There were free tea bags, coffee & milk and toiletries, which were a great added bonus! We will definitely be returning. Five stars all the way!
Helpful Report
Posted 1 year ago
Lovely little cottage, ideally located. Only downside was that I’m allergic to dogs and only realised that this property allowed dogs to stay which was a problem for myself, think they need to advertise the fact that it’s dog friendly which they do not. Apart from that fact everything was ok .
Helpful Report
Posted 1 year ago
I choose Host & Stay with the recommendation from my friend side. Around one week i stayed there with my family. It was very good accommodation with good ambiance. This one week i spent very enjoyable and memorable. The service is very prompt and they are ready to serve us. Property was very nice and affordable.
Helpful Report
Posted 1 year ago
Excellently located property to explore Barnard Castle and the surrounding area. The property itself is spacious and well equipped. It was pleasant to sit on the balcony and admire the river views. Parking is just outside the front door in a quiet neighbourhood. The instructions about the property, entry and departure details were all contained in a detailed email instruction from Host & Stay. The company was very easy and accommodating to deal with. All in all we had a very pleasant stay.
Helpful Report
Posted 1 year ago
Very good value for money - in a spacious, very clean, dog-friendly, apartment. The location was excellent for Whitby Town centre and the harbour area. The company sent useful and clear instructions in the run up to our stay (how to access the key box etc), and responded very quickly to queries we had during our stay. Would thoroughly recommend Host & Stay!
Helpful Report
Posted 1 year ago
Host & Stay is rated 4.2 based on 1,058 reviews