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House Of Fraser Reviews

3.0 Rating 7,512 Reviews
46 %
of reviewers recommend House Of Fraser
3.0
Based on 7,512 reviews
Customer Service
Customer Service
1.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read House Of Fraser Reviews

About House Of Fraser:

We are the leading, national premium department store group in the UK and Ireland trading principally under the iconic House of Fraser brand name through a portfolio of 62 well-invested stores as well as through our rapidly growing web-store, www.houseoffraser.co.uk. The House of Fraser brand is differentiated from other department store groups in the UK by our 160 year history in the UK retail market, our wide geographic reach (across the UK and on-line), our broad range of high quality premium branded merchandise offered at attractive prices, our increasing exclusive House Brand offering and our commitment to providing an imaginative, exciting and relevant shopping experience to our customers.

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Email:

cs@houseoffraser.co.uk

Location:

House of Fraser Unit D Brook Park East Shirebrook
NG20 8RY

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House Of Fraser 2 star review on 26th June 2025
Vasile
House Of Fraser 1 star review on 2nd January 2025
Greg
House Of Fraser 5 star review on 16th September 2024
Anonymous
House Of Fraser 1 star review on 13th September 2024
Anonymous
House Of Fraser 1 star review on 13th September 2024
Anonymous
House Of Fraser 1 star review on 5th June 2024
Șevciuc Adelina
House Of Fraser 1 star review on 5th June 2024
Șevciuc Adelina
83
Anonymous
Anonymous  // 01/01/2019
Great coat excellent quality and a great fit . Super design.
Helpful Report
Posted 4 years ago
Great product. Prompt EU delivery. Happy with purchase 😊 Talking about the product: Superdry leather jacket is nice comfy thing. Well worth it’s price. I have bought sz L ( I am 5’7) and it fits perfectly. Yes, I would recommend to buy one size up as leather jackets usually come a size smaller
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Posted 4 years ago
Very happy with products bought, only thing i would say is that when you've ordered sometimes they get refunded and it says out of stock...
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Posted 4 years ago
Easy to order quick delivery and great clothes
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Posted 4 years ago
Lovely mugs but one was broken when it arrived. Excellent customer service refunded my money and then refunded my post and packing on the replacement, no questions asked.
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Posted 4 years ago
Very good service and lovely product.
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Posted 4 years ago
Quick delivery easy order, good price. Good strong boots.
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Posted 4 years ago
Great service quality goods
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Posted 4 years ago
Very happy with the service and products received
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Posted 4 years ago
Excellent service very quick delivery 5star
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Posted 4 years ago
Excellent and quick service
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Posted 4 years ago
easy to use website and extremely fast delivery. will definitely use again.
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Posted 4 years ago
Fabulous. One of the last bastions of quality and value for money.
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Posted 4 years ago
Good quality products in quick time. Reasonable aswell.
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Posted 4 years ago
Speedy delivery the coat i bought was absolutely lovely great quality and great price
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Posted 4 years ago
Excellent service
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Posted 4 years ago
I thought the delivery charge of £4.99 was a bit expensive, there was no option to click and collect, considering because of the pandemic we are not able to shop!! Would like to re-order the same item but that would be in total £10 delivery, too much.
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Posted 4 years ago
prompt service and good quality
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Posted 4 years ago
very good!
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Posted 4 years ago
Alles super. Toller Anzug. Tolle Qualität und Verarbeitung. Freue mich sehr.
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Posted 4 years ago
House Of Fraser is rated 3.0 based on 7,512 reviews