“Very happy overall. Quick delivery, good quality and great customer service. We had a lovely anniversary and would recommend without hesitation. Thank you!”
“I had an issue with the product and they handle everything very professional and without any issue. Happy to recommend them and will buy again for sure”
“Tried to erect the tent, only to find that pieces are missing.
I called customer services, only to be told the items are in Germany and it’s 5-8 days for delivery. Well, my daughters party is in 2 days. Why would someone put a tent up 8 days before an event, but this is what I would have to do, to discover missing items and have them delivered in time. This is a joke.
Your suggestion was to make the tent smaller, but the missing items would mean a tent of 6m x 8m, not 6m x 12m like a paid for.
Why can’t you ship in 24/48 hours, this can be done, even from Germany, it’s two small pieces.
Awful.”
“A danger to life and limb
Any Problem, is your problem. The current design is not per drawing and arguably there is a very real risk to life due to unsecured installation. Unsecure installation leaves structure rigid and solid, a kite by any reasonable description. Be aware and protect yourself, neighbors and friends. AVOID. PS Engineering report for correctly installed canopy - Company no longer exists.”
“Terrible quality tent and awful customer service. Refused me a refund even though I pointed out the low quality of the tent almost immediately after it was delivered.
Avoid.”
