Realchems Reviews

Name: Realchems
Rating: 4.19

4.2 Rating 2,226 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from them before and have been very happy with it. I placed a new order that I had not received due to a delivery problem that sometimes happens with untracked packages. They were very understanding and sent me back the package explaining that DHL delivery was safer. I am very pleased with the site and would recommend it to others.”

Helpful Report

Posted 3 years ago

Hello Yannis, We're really sorry that you have any issues with your order. I have forwarded your request to our support team, so they could review this case and offer a fair solution for you. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 3 years ago

“Good communication, top quality”

Helpful Report

Posted 3 years ago

Hello, Matej! Thank you for your feedback! It's really important for our team :) Sincerely, RC Team

Posted 3 years ago

“Already 2nd order was made and successful. The packaging is very stealthy and professional. This time with a little delay because they ran out of stock. The team was very helpful and professional and in my personal opinion they are the only legit guys here in Europe and they deserve all the support they can get. This is my advice to all the buyers out there: Always use premium package service with insurance.”

Helpful Report

Posted 3 years ago

Hello dear client, Thank you so much for your amazing feedback! We'll do our best to keep you happy with our services! Sincerely, RC Team

Posted 3 years ago

“Good quality, 100% reship !”

Helpful Report

Posted 3 years ago

Hi there, Thank you for sharing your feedback, we really appreciate it! Sincerely, RC Team

Posted 3 years ago

“I've made two orders thus far and I was pleased with both the quality and professionalism. One order got lost in the mail, but was quickly replaced after I reported it. The customer service was friendly and the issue was resolved quickly.”

Helpful Report

Posted 3 years ago

Hi Adam, Thank you for sharing your feedback! We do care about the quality of our products and are very glad that we left you happy! Sincerely, RC Team

Posted 3 years ago

“satisfait ! merci”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your kind feedback! We're glad to work to keep you happy with our service! Sincerely, RC Team

Posted 3 years ago

“My stuff arrived at the local post office in just 7 days~”

Helpful Report

Posted 3 years ago

Hi there, Thank you for sharing your feedback! Hope you'll receive your next package as fast as possible :) Post-NL and DHL typically deliver within 5-8 business days within EU. Sincerely, RC Tean

Posted 3 years ago

“Produits de bonne qualité, prix correct et un service client au top....”

Helpful Report

Posted 3 years ago

Hi Jérôme, Thank you for sharing your feedback! The quality of our products is an essential part of our company and we're glad to hear you're happy with it :) Sincerely, RC Team

Posted 3 years ago

“Envoie rapide et sécurisé”

Helpful Report

Posted 3 years ago

Hi Ludovic, Thank you for sharing your feedback! We're happy doing our best to keep you happy with our service! Sincerely, RC Team

Posted 3 years ago

“Todo Perfecto”

Helpful Report

Posted 3 years ago

Hi there, Thank you for sharing your feedback! We're happy doing our best to keep you happy with our service! Sincerely, RC Team

Posted 3 years ago

“really good I never had a problem”

Helpful Report

Posted 3 years ago

Hi Lokky, Thanks for taking the time to share your feedback! We're glad to hear you're happy with our products! Sincerely, RC Team

Posted 3 years ago

“Really good produits. Fxast delivery. Very happy with my purchase”

Helpful Report

Posted 3 years ago

Hi Devan, Thank you for sharing your feedback! We are really happy to hear that you are satisfied with our products and our service. We'll do our best to keep you happy! :) Sincerely, RC Team

Posted 3 years ago

“Long livraison delay but ok”

Helpful Report

Posted 3 years ago

Hi Franck, Thank you so much for sharing your feedback! We're really sorry that you faced any delays in delivery and we'll do our best to speed up this process next time! Sincerely, RC Team

Posted 3 years ago

“they super profecional all the products are 100 % perfect to do our reserches”

Helpful Report

Posted 3 years ago

Hi dear client, Thank you for sharing your feedback! We pay a lot of attention to the quality of our products and always lab-test them before selling to make sure that we offer only top quality. We're happy to hear that you are satisfied with our products and looking forward to seeing your next order with us :) Sincerely, RC Team

Posted 3 years ago

“Two little issues that were rapidly resolved by realchems very professionally, I know by experience that they provide nothing but the best 🤝”

Helpful Report

Posted 3 years ago

Hi Yassir, Thank you for sharing your feedback! We're really sorry that you faced any issues with delivery! I have forwarded your request to our shipping team, so they could investigate it. Our support agent will get back to you shortly with the details. We always try to offer a solution and never leave our clients empty-handed. Sincerely, RC Team

Posted 3 years ago

“Perfect job”

Helpful Report

Posted 3 years ago

Hi Gol, Thank you for sharing your feedback! We're happy doing our best to keep you happy with our service! Sincerely, RC Team

Posted 3 years ago

“Honestly I’m amazed by the consistency of the RC team. Been a loyal customer for a year plus now and the only time that i have actually had a problem with an order, it was explained to me thoroughly and Tim, the man himself personally saw that I would get my order no matter what even throwing a little extra for the delay. Affordable as hell prices, relatively fast delivery considering my location and the research quality has never been anything short of satisfactory. More than that to be honest. I do realize how phony this review sounds but I swear my experience on this website has simply been THAT good. You always know what you’re buying and the packaging is discreet as can be. I’ve only had one order which never arrived around last summer but it was very small and i picked airmail, it’s a risk and the delivery department’s fault. Heavily suggest you pick the DHL option if in the EU. Props to everyone working on this site, phenomenal work and I would recommend this to everyone who’s interested in researching :)”

Helpful Report

Posted 3 years ago

Hello dear client, Thank you for your feedback! We pay tremendous attention to the packaging and product quality and are glad to hear you're happy with our products! We are happy that you are our regular client and will do our best to keep you happy with our service! Sincerely, RC Team

Posted 3 years ago

“Servizio eccellente. Tempi di consegna molto brevi e qualità del prodotto eccezionale. Realchems è Number One.”

Helpful Report

Posted 3 years ago

Hello Davide, Thank you for your feedback! We pay tremendous attention to the packaging and product quality and are glad to hear you're happy with our products! We'll be happy to see you our regular client :) Sincerely, RC Team

Posted 3 years ago

“Todo muy bien, tengo que llevar a la práctica poderme beneficiar de los puntos rewards, gracias.”

Helpful Report

Posted 3 years ago

Hi Edgardo, Thank you for your feedback! We're looking forward to see you again :) Best regards, RC Team

Posted 3 years ago

“Very good!”

Helpful Report

Posted 3 years ago

Hello dear client, Thank you for your feedback! We;ll be happy to see you our regular client :) Sincerely, RC Team

Posted 3 years ago

Realchems is rated 4.2 based on 2,226 reviews