“Customer service correctly refunded my money for a duplicate order I put in. So I sent a query during the weekend which was resolved on Monday. They have some damn nice products which I am looking forward to using besides that!”
“I always trust that I get exactly what I order. Great quality and customer service experience. I had double ordered an item and contacted them. It was resolved the same day. Now THAT is great customer service.”
“You have what I want and need in stock. Discount prompted my purchase. Need to clearly identify which dugout tip is bladed vs digger. Not clear at all.”
“My experience was great. I made the mistake of removing my anti friction ring from my grinder and they sent a new one the next day even though it was my fault.”
“The website is easy to maneuver through. Ordering is easy and the prices aren’t bad at all. I believe in paying for what you want and the cheap way isn’t always the best way. In LOVE with RYOT”
“Everything was fine until I placed the order and purchased enough for free shipping, but at no point was I ever given an estimated time of arrival or a way to track my shipment. Perhaps I missed it, but I'm usually very careful about buying things from websites. It's a gift for a friend and I couldn't find it elsewhere, so I went ahead with it. Maybe adding, or making it easier to find shipping and/or tracking information on the site is worth looking into. Thanks”
“Love this box. I have yet to totally customize the inside, but it definitely works! Although I do worry I might be pulling the zipper too quickly, so I would bear that in mind while using it.”
