A&O Reviews

Name: A&O
Address: 1A, 7-15 Gundah Road, Mt Kuring-gai, New South Wales
Rating: 4.92

4.9 Rating 156 Reviews

99 %

of reviewers recommend A&O

Company Reviews

Metrics

Info

4.9

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0414470777

Email:

gareth@aomail.com.au

Location:

1A, 7-15 Gundah Road,
Mt Kuring-gai
New South Wales
2080

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bruno was great to deal with, but getting the letter into production was a bit overly complicated and caused a delay. I asked up front if they needed any more info other than what I sent (which was all the info they requested) and they didn't say that they did. Then a few days later there was an issue with our logo that I had to help them resolve, I had to push them to get it out as it was already delayed. Thankfully they were able to despatch the letter a day early.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback. We apologize for any inconvenience caused by the delay in getting your letter into production and the issue with your logo. Your feedback is important to us, and we'll use it to improve our processes. We appreciate your patience and willingness to help resolve the issue, and we're glad to hear that we were able to dispatch the letter a day early. Thank you for choosing A&O, and we hope to serve you again soon.

Posted 2 years ago

“I want to express my gratitude to you for accommodating such a non-negotiable tight turnaround on my latest print job. The result was excellent as always, but your service was amazing and each of you instilled such confidence in the process for me. Thank you. Suzy”

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Posted 2 years ago

“Once again, super responsive”

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Posted 2 years ago

“The team at A&O has been great to work with. From the first engagement to the last communication the process was fast and efficient. They ensured that we were all on the same page and expectations were understood. Speedy turnaround from submission to delivery.”

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Posted 2 years ago

“Thank you for our beautiful dance concert programs and your efficient service it was much appreciated. Diana Sakaris Director Tempo Red”

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Posted 2 years ago

“Always a pleasure. Friendly and quick communication, and of course the printed project was of fantastic quality. Thanks again, A&O!”

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Posted 2 years ago

“Lina is prompt and efficient when attending to any of our printing needs. The level of customer service is outstanding!”

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Posted 2 years ago

“Always impressed with Lina and her team! Efficient work with quick turnaround. Thank you!”

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Posted 2 years ago

“Once again A&O have delivered quality service within the quickest possible time frame! Highly recommend using them. Lina is very helpful and is willing to go the extra mile!”

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Posted 2 years ago

“Excellent and super helpful to work with. Would definitely use Lina and the team again!”

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Posted 2 years ago

Thank you so much for awarding us with 5 stars and for your kind words, Tristan! We are delighted to hear that you have had a good experience working with us, and we appreciate you taking the time to leave us such a positive review.

Posted 2 years ago

“Lina and Gareth have been a pleasure to work with. They have made our 3PL fulfilment a breeze!! Highly recommend to anyone. Happily will be continuing to do business with them.”

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Posted 2 years ago

Hi Michael, Thank you for your positive review. We look forward to delivering the best fulfilment services to our clients!

Posted 2 years ago

“Very responsive, helpful, adaptive, and friendly. Very happy.”

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Posted 2 years ago

Thank you so much Matthew for your five-star rating of A&O! We are very pleased to see that you are happy with our services and proud to know that you are a returning customer. Very responsive, helpful, adaptive, and friendly is the type of service we strive for and we're glad you recognize it. Thanks again for your continued support!

Posted 2 years ago

“Awesome service, we knew exactly what was happening at every step in the process. Couldn't ask for more.”

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Posted 2 years ago

“We've been using A&O for the past 2 years after printing with several other businesses prior to that. Safe to say we'll never print anywhere else ever again. The team are always so professional, so fast, so accommodating and the end result is always beyond our expectation. It's a relief when some things in business are easy, these guys are the best!”

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Posted 2 years ago

Hi Melissa, Thank you so much for your fantastic review! We are happy to hear that we are constantly delivering beyond your expectations. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. From all of us at A&O, we look forward to seeing you again soon!

Posted 2 years ago

“sedffesdaesfdag”

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Posted 2 years ago

Hey Dazz, Thanks for your 5-star review. We are trying to decipher your message. I'm sure it went along with something like, "I have been doing business with A&O for years, and they are just amazing!" 😁 We look forward to working with you for many more years!

Posted 2 years ago

“Easy and seamless process.”

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Posted 2 years ago

Hi Georgia, Thank you so much for your 5 star review. It was an absolute pleasure working with you. We are looking forward working on future mailing campaigns for your business. Bruno

Posted 2 years ago

“Lina is great to deal with and adds value to every job we do. I appreciate how quick they turn around jobs and that they're willing to take on smaller jobs too, which not all companies are willing to do.”

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Posted 2 years ago

Hi Sarah, Thank you for your positive review. We had the best time working on your project and can't wait to deliver the next one!

Posted 2 years ago

“Thanks Bruno, appreciate the help as always Lina and Gareth”

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Posted 2 years ago

Hi Arnold. You are most welcome, and thank you for taking time out of your busy schedule to write us a positive review. We are looking forward to working with you again soon. Cheers, Bruno

Posted 2 years ago

“Every project we do with A&O is consistently 5 star!”

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Posted 2 years ago

Thank you, Kylie, for your kind words. We can't wait to work with you again!

Posted 2 years ago

“great service”

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Posted 2 years ago

Hi Jason, Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about A&O

Posted 2 years ago

A&O is rated 4.9 based on 156 reviews