“Very poor quality for the price. The first that was delivered immediately failed - the hanging rail fell in. Poor deliveery arrangements and slow responses from Heal's meant the replacement could not be delivered for six weeks. Overall, the carcass is flimsy, so unless it's placed on perfectly flat floor, the doors will not be in line. In the end I chose keeping it over the hassle of returning - especially as I'd bought the rest of the set to match. However, if I was doing it again, I would avoid.”
“The voucher is obviously good but getting it was terrible. Having to get an actual voucher sent by post meant it was lost twice in the mail. Therefore the voucher did not arrive in time for it to be given as a Christmas present. Being able to get a digital voucher would have been so much more convenient and expedient”
“The water came with a hole in it. Contract states if not happy with it can return within 14 days. After numerous calls insisted that someone came around to fix it!! Did not want it fixing just replacing. Eventually it was agreed we could replace it……. Still waiting for delivery!!!”
“The product on the floor was sold but not labelled that it’s already sold, payment was taken and the product offered was at a different price, I paid but the balance from first product was not adjusted and delivery still not scheduled for 3 weeks.”
