“I love Hydrojug! The mauve traveler is so pretty. I would love more colors. Both my husband and I have gotten some really great water bottles from this brand and they never disappoint. Definitely going to get more items in the future!”
“Shipping took much longer, pre-ordered 1/4 (prior to sale), was supposed to ship by 1/15, didn’t shop until 1/19. When I contacted support, the delay was blamed on the sale.”
“I live my cups they are very convenient and very safe I can throw it in my purse without worrying about it spilling in my purse .I'm always on the go.”
“Fixed all the problems with the beloved Stanley cup! Love the feel of the handle, the flip straw (that’s still round) and IT DOESNT LEAK!!! I found my new favorite water bottle!”
“I don’t like giving bad reviews so I am giving the product a 5 star but customer service a 1 star. Customer Service stinks! Wait, there is no customer service. I have a friend that told me about HydroJug and how great the product is. They were correct about that. The product is great. Here is my problem. I emailed them because it had been over a week since I had ordered my product inquiring of when it might ship. 3 days later I received the product. Then later that day, I received a notice that my product was shipping. Then the following week, I receive an email stating that because of high volume orders that my shipping was delayed and I would be receiving my order soon. What?? I already have it and there was no response to my email from the prior week. The product has been the best mug I have ever had, but the worst customer service I have ever experienced! I wish the best for this company, but with this service, I am not sure if I would buy from them again. Customer service is as important as your product.”
“I love HydroJug! I only found out about them about 2 months ago and already have so many of their products! I have 5 travelers, 1 pro jug, and 1 shkr and I love all of them but especially the travelers!”
“It took longer than I’d like to get it but it was worth the wait. The cup keeps ice all day, compared to my Stanley which is mediocre compared to this cup!”
“Love this, great to travel with since it won’t leak. The top screws on great unlike my brutmate - I can never get it to be in the correct spot to drink from. Great product!”
“The water bottle is beautiful! And the customer service is even better!! I somehow managed to rip the handle off my water bottle 10 minutes after getting it😭 I emailed customer service and they sent me a new one!! I couldn’t recommends this company enough.”
“I love the cup and the many colors it has and no problems at all I placed the order but it didn’t take too long to receive I love it so much better than other brands I sure wish you would restock neon magenta”
“Hydro Jug has been my go for quite some time. Recently I had to reach out for customer service to resolve something. Even there customer service staff is as exceptional as the their product!”
