Hub.com Reviews

2.1 Rating 729 Reviews
25 %
of reviewers recommend Hub.com
2.1
Based on 729 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
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Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous
Anonymous  // 01/01/2019
Were ordered as a Christmas present on the 21st November 2018, however arrived on 31st December 2018, so was unable to use as my children's Christmas present. They are out of sync so therefore make watching videos on gadgets annoying as the sound does not match the actions. My children and I are very disappointed.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Extremely disappointed that my order was cancelled after money was debited from my account and then cancelled 3 weeks after order, which was a Christmas present and the cancellation happened 3/4 days before Christmas
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Posted 5 years ago
extremely delayed delivery. would not recommend. will definitely not purchase again.
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Posted 5 years ago
Never receive order, on up side I was refunded
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Service and communication needs improving
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Posted 5 years ago
I ordered on 21st Nov for a Christmas present was told 10-25 days tracked plenty of time but after many emails not replied to it did not arrive until 3rd January I had to return and pay return delivery very unimpressed
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Posted 5 years ago
Ordered goods on Black Friday. Estimated delivery was 10 to 25 days so should have arrived in plenty of time after Xmas. Actually arrived about a week after Xmas. As the order was an Xmas present then I was not impressed.
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Posted 5 years ago
Earpods arrived quickly, would of made a good Christmas gift if both of them actually worked, one was broken and hasn't worked at all.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Item ordered on 22nd November. Didn’t arrive until the beginning of January. I was Emailed to say the item was dispatched on 5th December but unable to check this or get delivery updates as specified on the dispatch email. Emailed the company 6 times with no reply until well into the new year. Item finally arrived but suggested on the postage slip that the item wasn’t dispatched until the end of December. Item was fine once arrived but took far too long, missed Christmas and the customer service was poor.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
I’ve not even received my parcel yet so I’m not very happy.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Item has arrived after 2 months
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Posted 5 years ago
Ordered 2 x iPod ear phones for Christmas presents, did not arrive then 1 arrived and not the other. Have emailed but not received a reply.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Still waiting on my order.
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Products were not working properly very bad quality
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Posted 5 years ago
Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !
Posted 5 years ago
Very slow and unhelpful customer service. Product is a 6/10
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Posted 5 years ago
I haven't received my order and its been just over a month since I purchased it. I'm quite disappointed but maybe that will change once it comes.
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Posted 5 years ago
Hi , I didn’t get my order sadly !
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Posted 5 years ago
Received parcel after Xmas evening thow ordered months before Xmas. Had to email and give of as was getting no answers as to when parcel would arrive. It's arrived now and seems to be working ok
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Posted 5 years ago
Very disappointed as the item did not arrive but the refund was v efficient.
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Posted 5 years ago
The ear buds when arrived were good however I ordered 22nd November for xmas gift and they arrived 28th December which was very disappointing to say the least They were an xmas gift and I believe I ordered in plenty of time so I would say order months in advance for this is poor.
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Posted 5 years ago
Hub.com is rated 2.1 based on 729 reviews