Hub.com Reviews

Name: Hub.com
Rating: 2.05

2.1 Rating 764 Reviews

24 %

of reviewers recommend Hub.com

2.1

Based on 764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Hub.com 1 star review on 22nd August 2026

Kathryn D. Woodrum

Hub.com 1 star review on 20th February 2026

Sebastian

Hub.com 1 star review on 9th October 2025

Sharon Rogers

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible product was a joke”

Helpful Report

Posted 7 years ago

“The orders are delivered really late”

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Posted 7 years ago

“Very slow and unhelpful customer service. Product is a 6/10”

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Posted 7 years ago

“Ordered in November still waiting for the item taken my money disgusting”

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Posted 7 years ago

“I ordered 2 sets of ear pods at the end of November. I paid an extra £7.99 for expediated delivery. 10-14 days. The pods should have been with me by 15th December. After many emails the EarPods have finally arrived! On 10th January! But they have agreed to refund my extra delivery charge. Got them eventually and i7pro were helpful in the end.”

Helpful Report

Posted 7 years ago

Hello, What is your order number please ?

Posted 7 years ago

“The delivery time was the worst one. I ordered this product almost 2 months ago and Delivery information indicated that it will be delivered in 10-15 business day. After 2 months, I received my product and I am no longer eligible to use it because I didnt catch it. Because i moved. So i didnt use this product and I will not recommend this product ever. You are the worst.”

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Posted 7 years ago

“Extremely poor as still awaiting my purchase that I ordered on the 26th November”

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Posted 7 years ago

“I have not received this order yet and already emailed regarding this, what kind of company are you 😡😡😡”

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Posted 7 years ago

“Arrived 2 weeks after latest arrival date”

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Posted 7 years ago

“Very poor. Ordered item late November, now 9th january and still waiting.”

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Posted 7 years ago

“Two months and still waiting for your order when you have paid for the delivery fees? That’s not professional”

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Posted 7 years ago

“I have not received any post or notification of postal services so am very disappointed and have not even received a refund”

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Posted 7 years ago

“They cancelled my order and when I asked why I got no reply.”

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Posted 7 years ago

“I haven't received my order and its been just over a month since I purchased it. I'm quite disappointed but maybe that will change once it comes.”

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Posted 7 years ago

“Hi , I didn’t get my order sadly !”

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Posted 7 years ago

“love them, easy to connect great sound and comfortable to wear”

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Posted 7 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 7 years ago

“DONT BUY ANYTHING FROM THEM, IT IS ABSUOLETLY JOKE, IT IS A SCAM, I BOUGHT ITEM 25/11 NEVER ARRIVED, NO ONE TO TALK TO, THEY SEND THE SAME EMAIL TO EVERYONE, I SHARED ON SOSICAIL MEDIA TO SHARE MY EXPERINCE , PLEASE DO NOT WASTE YOUR MONEY”

Helpful Report

Posted 7 years ago

“Items never arrived!!! I want my money back ASAP completely ruined Christmas for my son. Tried emailing you I’ve had no response! You do don’t know how to run a business or have any sort of customer service what so ever! And now you want a review ‘0’ is the best I can do!”

Helpful Report

Posted 7 years ago

“They cancelled the order after 4weeks of taking it”

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Posted 7 years ago

“Very disappointed. No goods received. no response to my emails about delivery. Request for refund ignored so now filing a complaint with my bank to get a refund. Awful company”

Helpful Report

Posted 7 years ago

Hub.com is rated 2.1 based on 764 reviews