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Hub.com Reviews

2.1 Rating 744 Reviews
25 %
of reviewers recommend Hub.com
2.1
Based on 744 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
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Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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I didn’t even Receive it
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Posted 6 years ago
Never buy from this company. I made an order, for a Christmas present, on 23rd November '18, the payment was taken from my account on 26th November '18. I have not received the goods and despite many requests, I have not been refunded. Most of my emails have been ignored. The company claims to have 'integrity', I strongly suspect it is a huge SCAM. I urge everyone who has experienced the same, to report them to Trading Standards.
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Posted 6 years ago
I ordered way before Christmas for my daughter kept getting delivery messages but didn’t receive my order send endless messages but didn’t receive any back! I sent a message to i7pro asking to send a me a refund but yet again didn’t receive anything back, I then notified my bank who got my money back, it was about a week or more after that I got the same message from i7pro 8 times saying your delivery is on its way, by then I’d already went and bought my items else where! It finally arrived but I didn’t sign for it and told the delivery man to return to sender!!!
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Posted 6 years ago
Awful will never order anything from this site again.
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Posted 6 years ago
One of the ear pieces has never worked, waste of money! Haven’t got the time or the energy to bother sending them back bought some from apple, working fine,you get what you pay for I suppose!
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Posted 6 years ago
Received parcel after Xmas evening thow ordered months before Xmas. Had to email and give of as was getting no answers as to when parcel would arrive. It's arrived now and seems to be working ok
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Posted 6 years ago
Very disappointed as the item did not arrive but the refund was v efficient.
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Posted 6 years ago
One of the earphones not working to much hassle to send back probably why so cheap not a happy buyer!
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Posted 6 years ago
Order placed in November, still not received. No communication as to where it is after multiple emails and attempted phone calls. Checked online and this has happened to lots of buyers. Do not purchase from this seller.
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Posted 6 years ago
Wire less ear pods was the item I ordered . These were a Christmas gift . I ordered these given enough time so I would get them in time for Christmas. I had to sent several emails asking where my item was , the ear pods where not despatched when I was told they had been several times via email. The EarPods arrived after Christmas and are not working how they should be . Poor customer service and poor quality EarPods.
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Posted 6 years ago
Good sound quality and good finish. The mic is not working properly and it's impossible to make any calls with this device. Good for listening to music...
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Posted 6 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 6 years ago
Still no delivery !!!!
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Posted 6 years ago
As I have not received my goods that I ordered back in November for a Christmas gift and despite several emails requesting Delivery or refund, I am at a loss as why you are asking me for a review Very poor service. NO Goods or refund You need to get it sorted Would recommend people do not go anywhere near this company they’re clearly a bunch of crooks. Wish I’d read reviews before ordering.
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Posted 6 years ago
Overpriced fake headphones, which don’t work. Don’t buy form this website, was waiting on my order for more than 1 month, item is now working.
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Posted 6 years ago
Paid just £2.99;for ONE earbud, and charger cable, Not much battery (say 45 mins?) and took 3 weeks to come ...but for the price - GOOD. I ordered a second and it came ok. Works the same.
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Posted 6 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 6 years ago
Still waiting for them to be delivered! I ordered the headphones months ago to receive an email asking me to write a review.
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Posted 6 years ago
Ordered for Christmas BUT still waiting for delivery!! 07.01.2019. Useless service will never use again.
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Posted 6 years ago
The ear buds when arrived were good however I ordered 22nd November for xmas gift and they arrived 28th December which was very disappointing to say the least They were an xmas gift and I believe I ordered in plenty of time so I would say order months in advance for this is poor.
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Posted 6 years ago
Awful. Never again! They shipped wrong merchandise and on top of it I had to pay € 40,- to DHl for Duty and delivery. These Chargers were Not forecasted or predicted ! Customer Service Management is terrible and total unprofessional!
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Posted 6 years ago
Well I did purchase a pair of earphones and never received them and 10 E mails later and still nothing , had to give 1 star to write the review I would left 0 stars
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Posted 6 years ago
Hub.com is rated 2.1 based on 744 reviews