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Hub.com Reviews

2.1 Rating 744 Reviews
25 %
of reviewers recommend Hub.com
2.1
Based on 744 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hub.com Reviews
Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Terrible product was a joke
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Posted 6 years ago
The orders are delivered really late
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Posted 6 years ago
Very slow and unhelpful customer service. Product is a 6/10
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Posted 6 years ago
Ordered in November still waiting for the item taken my money disgusting
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Posted 6 years ago
I ordered 2 sets of ear pods at the end of November. I paid an extra £7.99 for expediated delivery. 10-14 days. The pods should have been with me by 15th December. After many emails the EarPods have finally arrived! On 10th January! But they have agreed to refund my extra delivery charge. Got them eventually and i7pro were helpful in the end.
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Posted 6 years ago
Hello, What is your order number please ?
Posted 6 years ago
The delivery time was the worst one. I ordered this product almost 2 months ago and Delivery information indicated that it will be delivered in 10-15 business day. After 2 months, I received my product and I am no longer eligible to use it because I didnt catch it. Because i moved. So i didnt use this product and I will not recommend this product ever. You are the worst.
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Posted 6 years ago
Extremely poor as still awaiting my purchase that I ordered on the 26th November
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Posted 6 years ago
I have not received this order yet and already emailed regarding this, what kind of company are you 😡😡😡
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Posted 6 years ago
Arrived 2 weeks after latest arrival date
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Posted 6 years ago
Very poor. Ordered item late November, now 9th january and still waiting.
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Posted 6 years ago
Two months and still waiting for your order when you have paid for the delivery fees? That’s not professional
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Posted 6 years ago
I have not received any post or notification of postal services so am very disappointed and have not even received a refund
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Posted 6 years ago
They cancelled my order and when I asked why I got no reply.
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Posted 6 years ago
I haven't received my order and its been just over a month since I purchased it. I'm quite disappointed but maybe that will change once it comes.
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Posted 6 years ago
Hi , I didn’t get my order sadly !
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Posted 6 years ago
love them, easy to connect great sound and comfortable to wear
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Posted 6 years ago
Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !
Posted 6 years ago
DONT BUY ANYTHING FROM THEM, IT IS ABSUOLETLY JOKE, IT IS A SCAM, I BOUGHT ITEM 25/11 NEVER ARRIVED, NO ONE TO TALK TO, THEY SEND THE SAME EMAIL TO EVERYONE, I SHARED ON SOSICAIL MEDIA TO SHARE MY EXPERINCE , PLEASE DO NOT WASTE YOUR MONEY
Helpful Report
Posted 6 years ago
Items never arrived!!! I want my money back ASAP completely ruined Christmas for my son. Tried emailing you I’ve had no response! You do don’t know how to run a business or have any sort of customer service what so ever! And now you want a review ‘0’ is the best I can do!
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Posted 6 years ago
They cancelled the order after 4weeks of taking it
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Posted 6 years ago
Very disappointed. No goods received. no response to my emails about delivery. Request for refund ignored so now filing a complaint with my bank to get a refund. Awful company
Helpful Report
Posted 6 years ago
Hub.com is rated 2.1 based on 744 reviews