Hub.com Reviews

Name: Hub.com
Rating: 2.08

2.1 Rating 744 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item ordered on 22nd November. Didn’t arrive until the beginning of January. I was Emailed to say the item was dispatched on 5th December but unable to check this or get delivery updates as specified on the dispatch email. Emailed the company 6 times with no reply until well into the new year. Item finally arrived but suggested on the postage slip that the item wasn’t dispatched until the end of December. Item was fine once arrived but took far too long, missed Christmas and the customer service was poor.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Never received items emailed and said to wait have waited and asked for refund now been ignored.!! Still no items”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“** AVOID ** My item has never arrived. They have taken payment with no intention of sending me what I have paid for. I am still waiting 2 months later. If I could give zero stars I would.”

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Posted 6 years ago

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Posted 6 years ago

“The web site says order are shipped out from GB but on the tracking website it said the origin was China, no wonder it took 5-6 weeks or even more to arrive . Also the AirPods aren’t even real they’re fake. Don’t use this website”

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Posted 6 years ago

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Posted 6 years ago

“The sound is good, the battery bad and the blinking lights are annoying. Over all acceptable!”

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Posted 6 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 6 years ago

“Fake as fake as expected but I still expected them to be good... which they weren’t. They only last about 20 minutes on full charge and they are quite bulky. This being said the sound quality is alright.”

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Posted 6 years ago

“Dreadful! I ordered on 28th November for aChristmas present for my nephew, and I still haven’t received the parcel. I wait ages to a response to any emails I send and keep being told it’s on the way! Do either of us believe that now?? 😡 I can’t answer the rest of your questions in this survey as you don’t give an opinion for “it still isn’t here yet!!””

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Posted 6 years ago

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Posted 6 years ago

“Never order anything from them because you will never receive it, they are a scam company, look at their Facebook page and read all the bad reviews!”

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Posted 6 years ago

“Ok”

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Posted 6 years ago

“Never received item”

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Posted 6 years ago

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Posted 6 years ago

“Terrible service automated emails and the item took 2 months to arrive !! No one answers the phone number!! Bunch of cow boys”

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Posted 6 years ago

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Posted 6 years ago

“Delivery service was very poor I ordered my item on 23rd November it was a Christmas present for my daughters was told delivery was 14-21 days so should have received it before Christmas but I didn't receive my order until 1st January! Sent emails regarding not having received me items yet and just kept getting replies saying it had been shipped and was on its way! Not good enough in my opinion. The product I ordered was very good value for money but just a massive issue with the amount of time it took to receive it.”

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Posted 6 years ago

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Posted 6 years ago

“I’ve not even received my parcel yet so I’m not very happy.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Scam.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Not received order after a month”

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Posted 6 years ago

“The quality was poor and it took more than a month to receive the money back”

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Posted 6 years ago

“This has been the worst internet experience I have had. No delivery. No refund. No proper response to emails. I have made a complaint to Shopify. I believe these people are not operating legally.”

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Posted 6 years ago

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Posted 6 years ago

“Received my order of blue tooth wireless earphones in September. As a gift for my partner. After a few days we realised they do not work properly. They cut out, don't hold charge, make a crackle noise. Stopped working . I emailed and was told i would get a refund. After months of chasing and not received my refund i was then told i need to return the goods then they wil refund. But i was not ever told that for the first few months of chasing. I have since been out of the country so will now send them back this week and hope i finally get my refund. I have all email correspondence as evidence. Terrible service. Very unhappy”

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Posted 6 years ago

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Posted 6 years ago

“Sent to billing address instead of postal address. Actual product loses power very quickly and the product itself is much cheaper elsewhere (brand etc was not provided prior to sale so could only compare after).”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I placed order on 22 November,plenty of time to receive this before xmas. You took payment on 23rd November. It stated delivery would take 10 - 25 days. I then chased this on the 10th December, you sent an email saying it would arrive shortly. I then chased again on 19th Dec this time asking several questions - which were ignored by your company and you just emailed the same response as before, clearly just a generic message. I then emailed to cancel my order as it was clear to see my goods would not arrive by xmas. Again my email request for a refund was ignored. I then purchased the Ear Buds from another supplier because I needed to make sure they were here in time to give the gift on the 25th December (my new supplier delivery next day).................... My order with your company eventually arrived on the 29th DECEMBER despite me putting in writing that I wished to be refunded - so it took your company 37 days to deliver my order !!!!! This means I am out of pocket as I ended up having to purchase a second pair as you failed to refund my money despite taking well over a month to deliver the goods”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

Hub.com is rated 2.1 based on 744 reviews