iCanvas Reviews

Name: iCanvas
Address: 8280 Austin Ave., Morton Grove, Illinois
Rating: 4.81

4.8 Rating 9,894 Reviews

96 %

of reviewers recommend iCanvas

4.8

Based on 9,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

Gilbert

Location:

8280 Austin Ave.,
Morton Grove
Illinois
60053

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iCanvas 1 star review on 14th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great other than the painting I ordered was cut to the canvas size. I assumed the picture would fit the canvas not be scaled down. I love them otherwise”

Helpful Report

Posted 4 years ago

“Order 2 canvases of beach scenes in warm tones and 1 canvas of a vintage Florida travel poster. Am pleased with the items -- coloring similar to online views and sizes are perfect. Ordering was easy and items were delivered undamaged, nicely packed. Overall, satisfied with my experience with ICanvas.”

Helpful Report

Posted 6 years ago

“The canvas, print quality, and framing/stretching system are first-rate. But the hanging arrangement is overly complex and relies on gravity to keep it on the wall. It would not work well in earthquake country or in an environment with slamming doors. I nailed a serrated picture hanger to the top-rear center and used a single screw/anchor. It's now solid as a rock.”

Helpful Report

Posted 4 years ago

“The canvas is about 1/4” larger than the specified size. I have to modify the frame to fit the canvas to frame. Other than that, the print is beautiful and appeared to be hight quality”

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Posted 4 years ago

“All was fine except delivery which was the usual from UPS. They refused to deliver to my secure senior building as it requires calling the office from the outdoor intercom for building access. I had to walk 2.3 miles each way to pic up my package from a "drop of center".”

Helpful Report

Posted 4 years ago

“Excellent price and product. Only complaint is that the canvas did not have hanging the mechanism attached (like a purchase I made previously from a competitor). In addition, I had to buy the hanging mechanism on Amazon rather than use the provided screws to screw the piece onto the wall.”

Helpful Report

Posted 2 years ago

“Shopping for art with iCanvas was easy, and the picture arrived in great condition. The reason I'm not rating them at 5 starts is the mounting screws they sent were too short for the 1.5" depth canvas. Luckily I had some screws long enough and used them. Otherwise, a great experience.”

Helpful Report

Posted 8 years ago

“Five stars. Painting is beautiful, shipment was extremely quick and very well packaged.”

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Posted 2 years ago

“The print arrived sooner than originally indicated and is exactly as described. If you are ordering from Canada be aware of extra shipping costs. I got hit with a cod that more than doubled the shipping costs.”

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Posted 8 years ago

“The quality is wonderful. The only complaint I have is you don’t offer the size I need.”

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Posted 6 years ago

“Love it! Excellent service, ships quickly in appropriate container. Second purchase from this company, very pleased both times.”

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Posted 5 years ago

“Good selection and fair price plus quick shipping made for a good experience!”

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Posted 7 years ago

“The purchase I made turned out perfectly and the 2 canvas wall art look just as website photos..thank you Icanvas”

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Posted 6 years ago

“That was our 3rd canvas purchased from iCanvas. The quality is good, the colors are very near to the originals. The delivery was very fast. The pricing is very reasonable if you catch one of the special offers. The complimentary hanging kit is something you can forget. But the only real complain is that you cannot order the canvas in the original size. iCanvas delivers in standardized frame sizes only.”

Helpful Report

Posted 10 years ago

“Love the print! Colors are perfect! Wish there was a different type of hangar on the back...preferably a pre-attached wire. Easy order...timely delivery. Will order again!”

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Posted 4 years ago

“Good product. Got exactly what was ordered. Reasonable price for large canvas stock art.”

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Posted 6 years ago

“The experience: Ordered 6 reproductions from iCanvas. They arrived faster than expected, and in good condition - also: the reproductions look great. Now the details: Although 6 prints were sent, I only got one tracking number. When the respective parcel arrived - you can imagine I was not happy to find just one painting. I called the 800 line, and ended listening to a looped greeting instructing me to leave a message: but the "beep" never came... so it looks like the 800 line doesn't really work. I tried the "live chat" option - but that was broken too. At this point I was not comfortable. I sent a message early in the day. By iCanvas' stated rules I was to receive an answer within 2 hours, this didn't happen. This was not a good day. Fortunately, next day I got an answer with the other 5 tracking numbers - and a few days later got the other 5 prints. _________________________________________ This minor client care mishap aside, the only improvements I can think of are: 1/ Offer more prints (I would love to purchase Kandinsky's Composition VIII). 2/ Offer an "always low price" policy - as opposed to coupons on top of sales on top of free shipping... why turn the purchase experience into a waiting game? 3/ Offer the option to purchase just the print (not framed/stretched) - this will likely decrease shipping costs on international orders (I ordered from Toronto, Canada). 4/ come clean on client care availability only through email.”

Helpful Report

Posted 9 years ago

“There was an issue with one of the art pieces I purchased. iCanvas, after me explaining the issue, took the appropriate action which met acceptance criteria. Very professional and would purchase again.”

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Posted 6 years ago

“Received canvas in a timely manor. However the canvas was not pulled tight enough, still used it anyway. Overall good.”

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Posted 3 years ago

“Ordered one canvas off the website, I was really happy how the canvas turned out with amazing colors and design, however when I got the canvas it was slightly damaged due to the box having minimal protection. Had no trouble asking customer service for a replacement, my only negative is that they wouldn't need to send a replacement if the canvas was more protected, the canvas is only protected by a cardboard box with styrofoam in the 4 corners. Unfortunately I don't think this is enough protection as as soon as there is damage to the box it will probably transfer on the canvas. Besides that, customer service is great and easy to deal with, and the website has a lot of canvas variety, will definitely consider shopping on their website again.”

Helpful Report

Posted 3 years ago

iCanvas is rated 4.8 based on 9,894 reviews