Ideal World Reviews

1.95 Rating 140 Reviews
22 %
of reviewers recommend Ideal World
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 60%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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How do I contact Ideal World?
(7 months ago)
You can contact Ideal World by Live Chat, Email and Telephone.
(7 months ago)
46.34%
Industry Average
Avoid at all cost. Mum ordered plants sent via postal service. Insufficient packaging to protect plants so damaged on arrival. Ideal World want a JPEG picture of them. You know what they can do with their JPEG picture. Happy to rip off a 76 year old pensioner in these current times.
- Anonymous
The customer service is nothing but poor throughout and so bad I would never buy anything else from idealworld tv as if it ever arrived and you have a problem you may as well throw it in the bin as their customer care centre will not give you any confidence in getting it sorted.
- Martin Frow
Usually have no trouble but now a Vibrapower exercise machine has not turned up . They have been trying to find it but only because I have pursued it. However, they didn't appear to care less that it cannot be reordered because they have sold out. They need to improve their customer service. I won't bother with them again if they can't be bothered with me.
- Liz J