IGIGI Reviews

Name: IGIGI
Address: 1900 South Norfolk Street, San Mateo, California
Rating: 4.54

4.5 Rating 173 Reviews

88 %

of reviewers recommend IGIGI

4.5

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

415-429-0883

Email:

support@igigi.com

Location:

1900 South Norfolk Street,
San Mateo
California
94403

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing as always!”

Helpful Report

Posted 4 years ago

“I ordered a custom wedding dress, and it arrived completely sheer and see through. When I brought this to their attention, they told me it was "normal" and suggested I buy a slip. I'm not wearing a sheer wedding dress. I charged back. Shame on IGIGI treating a loyal customer of over a decade this way.”

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Posted 5 days ago

“Il y a 10 ans, j'avais acheté une superbe robe sur IGIGI. Je la porte encore aujourd'hui. J'ai souhaité renouveler l'achat d'une nouvelle robe pour un mariage. J'ai été très déçue. La photo ne correspond pas totalement à la même robe qu'en vrai.La couleur était terne. La taille/ découpe ne correspond pas à ma morphologie. Très grosse déception. De plus, lorsque j'ai voulu que l'on puisse recoudre la robe, je n'ai eu aucune réponse de votre part alors que vous ne faites aucun remboursement. C'est fini, j'ai enlevé IGIGI de mes favoris. Je ne recommanderai pas. .”

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Posted 1 year ago

“There was a huge flaw in the front of the dress where it was sewn incorrectly. Dress was not sewn to measurements. VERY disappointed.”

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Posted 1 year ago

“Love the dress. For was perfect. Great customer service.”

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Posted 1 year ago

“I spent a LOT OF MONEY on this dress I LOVE the style. BUT DISAPPOINTED that the black started to run onto the cuffs after putting my hands at my side and in my lap. Cuffs by the end of one time wearing (2 hours) began to look Grey.”

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Posted 1 year ago

“Such an amazing experience to put in your measurements and then get a dress that fits perfectly. The process was easy, quick, and the dress looks awesome!”

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Posted 1 year ago

“Igigi made me a beautiful new dress!”

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Posted 1 year ago

“All my purchases from Igigi have flattered my looks in such a way that I feel confident when going out. My Igigi experience is always positive and the support from their customer team is wonderful.”

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Posted 1 year ago

“Fit is great but doesn’t show the lace like on the picture”

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Posted 1 year ago

“This is my third dress and it fits as beautifully as the first two did. Website is easy to use and lead time is great.”

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Posted 1 year ago

“I bought a black dress for my girlfriend's birthday. I took measurements beforehand and the dress fits perfectly. I will most likely buy more dresses from IGIGI!”

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Posted 1 year ago

“I wanted a dress in ivory for my wedding and the IGIGI team was so accommodating and helpful. The customer service paired with the perfect dress made my day even more special. I recommend IGIGI to anyone I can. It's amazing to have a company committed to fashionable items for normal sized women!”

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Posted 1 year ago

“Dress was not as pictured. Was supposed to be off the shoulder and instead it was a v-neck that came down over both shoulders. Additionally the sleeves were supposed to be tight to skin and elbow length. They were super baggy and very long. After spending $700 to get it had to spend another $300 to have it altered to look like the picture. If you’re looking for your wedding I suggest going to a place where you can try it on first.”

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Posted 1 year ago

“Me encantan los diseños, geniales para tallas grandes La calidad es muy buena Tengo vestidos que me han durado años”

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Posted 1 year ago

“Website was easy to maneuver. When dress arrived, it was actually as pictured and beautiful. The material is good quality and the stitching excellent. I love the dress and will be wearing it to my niece’s wedding in August. Thank you so much for such a beautiful product. It is worth every penny and more!”

Helpful Report

Posted 1 year ago

“Dress is beautiful and fits perfectly. I will be wearing to my niece’s wedding in August. Material is good quality and stitching is excellent.”

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Posted 1 year ago

“I had amazing interaction with the customer service team to ensure my dress was made exactly as it was shown and was delighted to receive it exactly as shown on my final design. Thank you so much. xx”

Helpful Report

Posted 1 year ago

“My shirt came in. It was well made but did not look like the shirt in the picture. It looks like a dress. it is too long. I have not even worn it. I am disappointed because I can not return it . These clothes cost a lot of money. As a customer, you want a good product. I don't think I will order again.”

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Posted 1 year ago

“The dress is beautiful. Made to order with my measurements and it is perfect.”

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Posted 1 year ago

“I was so grateful to have a dress that worked for my event. I greatly appreciated how quickly you guys got it to me.”

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Posted 1 year ago

IGIGI is rated 4.5 based on 173 reviews