“HAd the most helpful young lady on customer returns . Who went out of her way to help with a part for my wardrobe door . She is a credit to IKEA she was on till 5 and Also a shout out to the man who helped her out with advising the door hinge”
“My daughter and I received the kind assistance from Harry and Jason who helped two damsels in distress by taking our purchase to our car. Such gallant gentleman. Thanks.”
“Thank you Luke the Store Manager who sent out hot tea and coffee to customers who were queuing very early on a cold Monday morning. Your staff were pleasant and helpful and we all appreciated the gesture. You kept the British spirit going at a time when just simply shopping at this time can feel stressful and difficult. Thank you to you and your team.”
“Really well organised store specially the checkouts. Made it all very easy and safe. Just wish the customers would social distance because that was the worse thing but that’s not the stores fault as they have loads of notices and announcements”
“Just ordered a Pax designed online using zoom. The wardrobe designer Lesley P. Went the extra mile locating the doors I wanted that were discontinued. She was so helpful and so determined to help me that I am over the moon and excited to receive my Pax. Is people like Lesley you want to keep, those that truly listen and put customer satisfaction as priority.”
“I visited Ikea Milton Keynes at around midday today 28th June 2019. My daughter had asked me to buy a selection of storage boxes for her. I asked someone for help (didn't catch his name) but he was in the homewares department. He was very helpful and went out of his way to get another trolley for all the boxes and help take me down to the checkout. He waited while I paid and then helped take my purchases to my car. I wished I caught his name as he certainly should be mentioned for such good customer relations.”
