“STAY AWAY - REPEATED FRADULENT AND MISLEADING BEHAVIORS BY AGENTS AT INDIAN EAGLE
The agents Sandesh, Rahul, etc. at Indian Eagle are big fraudsters. The floor manager, Ramakrishna is a liar and even worse. The company is run by crooks. After finally heckling for the fare they collect the money and issue the E-Ticket. Several hours later when I check the airlines website I find out that they have issued me a CHILD ticket. When I contact the airlines they tell me Indian Eagle booked the wrong ticket as a CHILD to get a lower fare. Numerous emails sent to Indian Eagle but no response. After calling again and being on endless hold I am told that they will need to cancel and rebook the ticket and now I have to pay a higher fare. SHAMELESSLY THEY INDICATE THAT EVEN THOUGH IT IS NOT MY FAULT I NEED TO PAY THE HIGHER FARE THE NEXT DAY. IF I WOULD NOT HAVE CHECKED WITH THE AIRLINES I WOULD HAVE BEEN CHEATED.”
“Mr Shivam from Indian eagle made sure as my request and his response was so quick and nice. I would recommend him , if you are looking for the best travel assistance from Indian eagle.
GR”
“My recent experience with Indian Eagle was great. Lavanya helped me with my travel needs within minutes. It was very easy to complete thebooking process including the payment. I don't think I would have gotten such great rates without her help”
““Their customer service is excellent. LAVANYA helped me to book and she spent almost 1 hr to book my flight. LAVANYA was extremely courteous!! Keep it up !!”
“We had to book two itineraries and the customer care person (Rahul) was quiet patient with all the queries and helped us thru the booking process. The fare was cheaper compared to the Airlines website. I would recommend people to try Indian Eagle.”
“Never book through them. Its a trap! they don't cooperate to change/modify tickets. very disappointed with the service. I had to cancel the ticket and pay $$$ to cancel.”
“We had some queries and we were given the best help by the customer care person. We were lucky that we got connected to MUTHU and he was able to help us with best prices and guided us throughout the process. I would recommend people to try Indian Eagle.”
“Their prices are great. Their customer service is excellent. LAVANYA helped me to book, cancel on request, and rebook my flights. They gave full refund on cancellation (because I booked with them again). LAVANYA was extremely courteous!! Keep it up !!”
“Leonard was very helpful and followed up with me throughout the ticket reservation process. Even though I got ticket email confirmation, he called me again and made sure that I got all my reservation was confirmed.
Great job and very good customer support and I always book my India trip through IndianEagle”
“My travel plan was a bit complex. Shivam was very helpful in creating a custom trip plan with multiple start dates and different ticket ids. Thanks Shivam for being a great help.”
“Excellent service by Prem. There was a cost issue and he worked patiently with the backend in mitigating the issue. There was constant follow up with updates and I felt comfortable all along the process. He is an asset to any team. Appreciations to Prem and Indian Eagle team”
