Indianeagle Reviews

Name: Indianeagle
Rating: 4.80

4.8 Rating 1,064 Reviews

96 %

of reviewers recommend Indianeagle

Company Reviews

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4.8

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Indianeagle 5 star review on 6th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First of all, this is a money eating agency, where they like to rip off until your last penny. I am not a person who writes reviews, but i will tell you, this agency has given a worst day for us on top of being exposed to covid positive family member. Do not go by their advertisement of free date change and free cancellation. It is just a fishing technique. Let me explain my current situation. Me and my 2 year old son are supposed to travel today. On the way to our airport, we got a call from my cousin that she tested positive and just got her results from the test she took 2 days ago. We spent a week with her prior to our travel, but I tested negative. Since my 2 year old cant get tested and could be a potential carrier, we decided to be socially responsible and not to put other passengers at risk, we headed back home. I called Indian eagle to make the date change as they said its free. Now their drama starts agent 1: saying they cannot do it because its before the travel (I can just travel and put every one to risk, but I decided not to), I explained the same thing, but they decided not to be empathetic and tried to rip us off agent 2: They do not have control over the ticket, but the agent said airline can make the change free of cost, but airline says agency did not give them control in the back end even though they said airline can do it (playing good cop bad cop) agent 3: We can make the change free of charge but the fare difference is $300, but I do not see the fare difference in-fact its actually $200 less than what i paid originally. So agent says it is not compared to what they have currently on their website. It is a private and highly secure portal they can only access and they see the ticket is $300 more. And even on the airline website, the ticket is cheaper agent 4: the change can be done with $400 because, the ticket we purchased is economy but now there are no economy tickets available, they force us into premium economy ticket. But lets fact check- on their Indian eagle website we can see the economy tickets for the dates we are asking for - their answer - as-usual they find these rates and availability on a mysterious website only they can access Other agents from whom my brother got a ticket who is also traveling with us gave full control to the airline and they made changes using the airline website in just one minute free of cost. Airline is ready to make a free change for us if Indian eagle would give them control but these people who want to eat our money will not do it, and talk about some worthless rules...HAVE SOME EMPATHY Indian eagle, the world is suffering!! For any ticket changes, you call them ask for a date change it takes 3-4 hours for them to get back with a new fare difference and by then the ticket you were looking would be sold or the rates may go up. I had 4 different dates to be looked at one by one for family reasons, they took 4 hours for each query. DO NOT BUY HERE - they will find a way to rip you off with their rules and regulations which seem ok before purchasing the ticket, but once you need any change, they change their policies to make advantage of your situation you are in. The world is uncertain right now, ONLY BOOK WITH AIRLINE where it offers free changes.”

Helpful Report

Posted 4 years ago

“Biggest fraudsters...never book ticket with indian eagle.”

Helpful Report

Posted 4 years ago

“"Money looters" is the word perfectly describes Indian Eagle. For flight tickets booked on Nov 7 2019 11:53 AM, I have been additionally/incorrectly charged due to technical glitch in their system. See the attached image.I'm supposed to receive refund within 3-4 days, but it's been close to 3 months and I'm still yet to receive the refund. I called/emailed several times, and I'm still waiting for the refund. Tremendous stress, and waste of time. ”