Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,535 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luckily I had help measuring the inserts, I'm metric so 21/32 as a measure didn't mean anything to me. But once we received the inserts, installing them was a breeze.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Bernard, Thanks for leaving us a review! We're relieved to hear that the imperial system didnt scare you off :) Happy to hear you were able to have a trustworthy ally to work with in getting your final measurements submitted. We pride ourselves in our Snug Fit Guarantee, so we're very pleased to know you got a great fit and are happy with the final product. Wishing you a warm and wonderful winter.

Posted 2 years ago

“The three large Indow inserts I ordered are fantastic! The window-measurement kit was easy to use and proved to be reliable and accurate. The installation was easy, and the inserts themselves are high-quality and do an admirable job at temperature and noise management. Thank you Indow!”

Indow 5 star review on 16th December 2022

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Lawrence, We appreciate you taking the time to post your feedback - your Indows look fabulous installed! Thanks again for working with us to make your home more comfortable and quiet. We're quite pleased to hear they're making your house more of a home! Wishing you a wonderful holiday.

Posted 2 years ago

“We live in a circa 1840 residence with the original windows. The Indow window system provided both insulation and soundproofing to deal with the traffic noise in front of our house. After careful measurements, the Indow windows were produced to custom-fit our windows and marked for easy reference and installation. We were able to install five window inserts in a single evening. The Indow window system combines both functionality and aesthetics. We're very happy with the system and plan to order more.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Katherine, Thanks for taking the time to leave a review. We certainly provide a niche solution here at Indow for historic homes. We are glad to hear that your inserts are working out so well in yours and that you're pleased with the look. Increased energy savings and noise reduction in historic homes makes a big difference in quality of life. We look forward to your next order. Thanks again!

Posted 2 years ago

“I live in an apartment next to a busy main street where cars and emergency vehicles would pass by all the time at night, making it difficult to sleep. However, ever since using the Indow inserts the noise levels have reduced significantly and I can barely hear the loud bearing sirens going by all the time. The ordering and measuring process was straight forward, convenient and easy. It arrived way earlier than expected and it was relatively easy to install even for a non-handy person. I would recommend it 10/10 for anyone that suffers from loud neighborhoods. The only criticism I have (and it may not be Indow's fault) is that the courier delivered the panels to the apartment building office and not outside my door. These panels are really heavy and I would not have been able to carry them up to my apartment had I lived alone.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Minghao, Thanks for taking the time to leave a review. We're super glad to hear that your inserts are helping you sleep more soundly in your apartment! We do pride ourselves in working to accomodate everyone's ability levels regarding measure and install, so we're happy to also hear the process to order was simple and doable. We certainly understand the myriad logistical complications of receiving window sized inserts and want to recognize the hard work you put in to successfully maneuver the insert safely into your home.. Thanks again for being our customer!

Posted 2 years ago

“The windows fit perfectly and the sound has been reduced to the point that it is no longer a problem. That alone makes them well worth the cost. The sales representatives that I spoke with were very competent and knowledgeable. If I have a future need for something like this, they will be the company that I call.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Charles, Thanks for your review. We are so glad to hear that the Acoustic inserts have helped bring you peace of mind. Thanks also for mentioning the high service level given by your Fit Specialist. We pride ourselves on excellent service and find great joy in having it recognized. We're looking forward to working with you again. Happy holidays!

Posted 2 years ago

“Very pleased with the entire process. Our rep was extremely kind and thoroughly explained both the benefits and potential shortfalls for my particular situation. The inserts arrived in a good timeframe and were pretty easy to install. They have helped cut down the outside noise a ton and overall we’re very happy with the results.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Blake, Thanks for the review. We are so glad to hear that the inserts have helped bring some quiet into your home. Thanks also for mentioning the high service level given by your representative. We pride ourselves on such excellent service and find great joy in having it recognized. Thanks again. Happy winter!

Posted 2 years ago

“WOW the Indows are amazing - we have a 1925 Spanish revival home with 37 original casement windows. The windows were extensively rehabbed inside and out by a prior owner and are in fabulous condition - but of course they are only single panes. We just received an initial order of six Indows to see if we like them and we are just blown away by the difference they have made in these three rooms. Yes it can be a little tricky to get them delivered to your house from the freight warehouse (especially here in the NY metro area) but that is not the fault of Indow. They all fit perfectly and honestly you don't even know they are there! The prior owners also installed pull down screens using an interior metal frame - so the Indows fit perfectly against those frames. Just super happy with the Indows and I know for certain we will be ordering more of them!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Kathy, It is so great to hear that our inserts have helped create quiet and comfort without compromising the unique character of your 1925 home. There is nothing like being able to preserve historic windows and mate them with our unobtrusive inserts to provide more modern level of energy savings and noise reduction. We certainly appreciate your comment about freight. While we are seeing improvements in the shipping industry, it is still being affected by unexpected delays and logistical limitations. We appreciate your patience in these regards. We thank you for the feedback and look forward to your future order.

Posted 2 years ago

“These inserts are fabulous! I have an historic house with huge wavy glass and leaded glass windows. Phil was amazing and patiently guided me through the measuring process. Now with winter bearing down on us the cold is greatly diminished thanks to the Indows. Job well done. I would recommend these heartily! Thanks”

Helpful Report

Posted 2 years ago

Thanks so much for the review. We love older homes and are so happy to help bring some comfort into yours. We pride ourselves on exemplary customer service and we certainly appreciate you mentioning it. It comes as no surprise to us that Phil has given great service. We have come to expect that. Thanks again for the feedback and recommendation. Have a great (and comfortable) winter.

Posted 2 years ago

“Ordered 3 for noise reduction in my bedroom. My windows are over 100 years old and local historic preservation will not allow replacements. I worked with Reed on my order and received the windows in Nov 22. I love them! They fit perfectly and work as advertised. The noise level dropped tremendously. I plan to order 4 more soon. Definitely recommend.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Peter, Thanks for taking the time to leave a review. We certainly have a soft spot here at Indow for historic homes. We are glad to hear that your inserts are working out so well in yours. Increased energy savings and noise reduction in historic homes makes a big difference. We look forward to your next order. Thanks again.

Posted 2 years ago

“I’ve been very happy with the inserts. They help immensely with loud music and traffic noise.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Chris, Thanks for the review. It is amazing what a little quiet can do, right?

Posted 2 years ago

“I got an Indow window insert in order to block out noise - this neighborhood has lots of loud kids! It's working out really well - I'm actually amazed by how quiet the room is that it's installed in.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Rebecca, We are so glad to hear that our inserts have brought you the quiet you were looking for. While I am sure the loud kids mean no harm, a room without the extraneous outside noise can certainly make a big difference in quality of life.

Posted 2 years ago

“We have had the inserts in for about 4 weeks and have experienced some cold Iowa weather with windy conditions. These windows are North side of our home. In the past we placed an electric oil radiator in front of the windows to warm the cold air seeping in. With the "Indows" in place, no auxiliary heater is needed. So far, very happy. And, they look great!”

Helpful Report

(Self-Measure) - Posted 2 years ago

James, We are so glad our inserts have freed up the radiator for other uses. That will of course save some money during the cold Iowa days ahead. Thanks for the review.

Posted 2 years ago

“Our 20 year old WI home has cheap vinyl windows. Rather than do the major spend to replace them, we ordered (3) Indows for the windows creating the most issues (especially in winter). We have just installed these - the difference they have made is just AMAZING! The window spaces are "out of square", and have slightly bowed sills; and the Indows silicone frame COMPLETELY filled any gaps - no more drafts, room temps are better too!. This was a very good spend - highly recommend Indows as a solution option for bad windows. The Indows process to purchase and customer service and support were excellent as well!”

Indow 5 star review on 21st November 2022

Helpful Report

(Self-Measure) - Posted 2 years ago

Mike, Thanks for the review and thanks for the pic. Many folks find these a valuable option to the expense of replacing windows. As you noted, our inserts are custom made and sized to fit window areas that are not square. It turns out that most window situations have a fair bit of variance. Our system is set up to provide inserts to match the shape and create the seal you mention. As we pride ourselves on every aspect of the process from design to delivery, we certainly appreciate your positive feedback.

Posted 2 years ago

“The windows have made my small dining area much more comfortable and look great, well worth the money.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Glenn, Thanks for taking the time to leave a review. We are so happy to have brought some added comfort to your dining area. We appreciate the endorsement.

Posted 2 years ago

“They're heavier than we expected but fit beautifully. Storing them when not using will be a challenge to keep them from bending. All in all very happy with them.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Kathleen, We are happy to hear the inserts are in and fit beautifully. Our design aims at lightweight insert with no compromise on durability. Larger inserts can be a bit heavier than expected and can occasionally require a second person for safe install. We have provided storage and handling guidelines with the order. When these are adhered to, the issues of and bending are easily mitigated. They are designed to be with you and your house for the years to come.

Posted 2 years ago

“We needed a sound barrier in our sunroom. We have Eze-Breeze windows in our sunroom and we did not want to hear our next-door neighbors when they are in their yard. We did not expect the Indow inserts to block sounds completely. We were happily surprised when we received them. Even with just vinyl windows from ceiling to floor, you cannot hear any sound in the sunroom now! They were very easy to order. The Indow team is extremely helpful and customer oriented. The inserts are also easy to install. It is one of the best investments we made. We noticed that the inserts help with insulation as well, although we have them only on one of the three walls that have the Eze-Breeze windows. If your neighbors are a bit noisy, don't exhitate to buy the inserts. It is money very well spent!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Cinzia, Thanks for taking the time to leave a review. It is so great to hear that your inserts have brought the quiet into your home. It is amazing what a difference they can make. As you pointed out, the thermal properties exist with the acoustic inserts as well, so you get a double value. Thanks for the feedback and, of course, your business.

Posted 2 years ago

“My experience with Indow has been excellent. It was so helpful to have a "Fit Specialist" who answered my questions and made sure my order went smoothly. The inserts themselves are wonderful. Very happy!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Michael, It is so great to hear that. Our Fit Specialist certainly can help you to determine what solution is right for you and then help make the process run smoothly. We pride ourselves on great service and a great product. We are so glad to hear we have come through for you.

Posted 2 years ago

“We bought two windows for our master bedroom to cut down on outside noise, and they are very effective!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Phyllis, Thanks for taking the time to leave a review. We are so happy that the inserts are bringing your the quiet you were seeking.

Posted 3 years ago

“Excellent, as expected. The less unexpected included: dealing with multiple (very available) Indow folks, each specializing in a stage; good appearance, low weight, and flexible borders of insets; heavy packaging delivered to the foot of our long drive in Canada. At times, how to access instructions was not obvious. The lack of heft meant that I could install large insets by myself. We are pleased and would do it again without question.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Douglas, Thanks so much for taking the time to leave a review. It is so good to hear that you are pleased with the appearance, ease of install, and level of service throughout. We appreciate your business and look forward to working with you again if the need arises.

Posted 3 years ago

“I was pleasantly surprised how well the inserts worked at reducing sound. At least a 50 to 70% reduction. Hannan on the sales team and Kelly with sales support, were amazing!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sanjay, Thanks for the review. We are so happy to hear that the inserts are bringing you the quiet you were seeking. We also appreciate the mention of Hannah and Kelly's efforts to provide you with the high standard of service that Indow is known for. We thank your for business and wish you well.

Posted 3 years ago

Indow is rated 4.5 based on 1,535 reviews