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Indow Reviews

4.5 Rating 1,530 Reviews
87 %
of reviewers recommend Indow
4.5
Based on 1,530 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Indow Reviews

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Indow 5 star review on 31st July 2024
Dean C
Indow 5 star review on 17th July 2024
Harry T
Indow 5 star review on 17th March 2024
Elizabeth H
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 7th November 2023
Imogene S
Indow 5 star review on 9th October 2023
Miriam L
104
Anonymous
Anonymous  // 01/01/2019
Customer service is very good. Informed, smart, communicative representatives helped me from initial inquiries, measuring, ordering and a post install issue with a chain location. The window inserts are as sound proof effective as marketed. They don’t 100% reduce outside street noise, but they have made my home livable. Inserting them myself (I’m 61 and very petite) was doable - any my inserts are large! My husband, who was initially against ordering the inserts due to the relatively high cost, is now glad we bought them. I likely will order more for additional rooms.
Helpful Report
(Self-Measure) - Posted 2 years ago
Thanks so much for taking the time to leave a review. We are so glad the inserts have helped bring quiet into your home. We especially appreciate the mention of our customer service throguhout the process. We look forward to working with you in the future on additional rooms.
Posted 2 years ago
service and product have been great
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(Self-Measure) - Posted 2 years ago
Edward, Thanks for the review. We are glad to hear that you are pleased with both product and service.
Posted 2 years ago
I can’t believe how well they work. install was easy-peasy and quick. I am a very happy camoer.
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(Dealer) - Posted 3 years ago
Tayari, Thanks for the review. We love to hear from happy campers. Thanks for mentioning both the performance/effectiveness and the ease of installation. These are two aspects that are key to our design.
Posted 3 years ago
We put a total of 4 Blackout Indow Inserts in to 3 windows in our Master bedroom. The center window was too wide to use a single insert. I was given an excellent explanation by the Indow sales consultant, Martin, about how the mullion bar would work, prior to deciding to proceed with requesting the laser measuring kit. Our Master bedroom is on the back of our home, which has a very busy major street running behind it, and also happens to be on the west/sun-setting side. I have always encountered frustrations installing curtain rods and even then, blackout curtains seem to still let in more light than my wife and I wanted. The Blackout Indow Inserts have addressed the light issue so much better than any blackout curtains ever could. The sound reduction from the traffic and a significant temperature reduction in our bedroom are bonus aspects to these investments in our home. The Inserts were easy to press in to place and fit perfectly. My wife and I are extremely pleased with the results and highly recommend Indow Window Inserts
Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022
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(Self-Measure) - Posted 3 years ago
Jeremy, Thanks for taking the time to provide feedback from your experience. We are happy to hear the sleep panels are doing their job. Thanks also for mentioning the sound reduction "bonus" properties. Light blocking and a bit of noise reduction certainly can make for a good night's sleep.
Posted 3 years ago
Happy with the product and customer service. We ordered the blackout panels, and they work perfectly as described. No more bright bedroom in the mornings!
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(Self-Measure) - Posted 3 years ago
Caitlyn, Thanks for the review. We are so glad to hear that your sleep panels are working for you. A good night's sleep can really make a difference.
Posted 3 years ago
Love the window inserts I ordered. Perfect fit. Crystal clear views. Immediately upon installing noticed the house feeling less drafty. Noise reduction was impressive. With the extreme heat right now, we noticed that the house was not as humid and warm. Would definitely recommend if you own an older home.
Helpful Report
(Self-Measure) - Posted 3 years ago
Lisa, Thanks for the review. We are so glad to hear the inserts are a success for you. We especially appreciate the mention of the clarity in addition to the performance. We certainly pride ourselves on providing great performance while not interfering with the existing views in your home. This is especially the case in an older home, where the style and look of the older windows are a key component of the overall aesthetic. Thanks again for the feedback.
Posted 3 years ago
Fantastic people and product! Easy to work with and the ordering process was seamless.
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(Self-Measure) - Posted 3 years ago
Greg, Thanks so much for taking the time to leave a review. We are happy to hear that you are satisfied with your inserts. We especially appreciate that call out of the customer service aspect of our business. We take great pride in making things easy and clear for the customer.
Posted 3 years ago
Very happy with the noise reduction that Indows provide as we live on a busy urban street.
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(Self-Measure) - Posted 3 years ago
Christopher, Thanks for the review. We are so happy to hear the inserts have helped to bring some quiet into your home. It is amazing what a little relief from the traffic noise can do, right? Thanks gain for the feedback.
Posted 3 years ago
Found Indow on the internet while searching for noise reduction windows. Indow Customer satisfaction guaranteed. Indow stayed on top of things even the shipping of the measurement kit. Upon arrival, my contractor friend was surprised at how well the inserts were individually packaged and he could see the quality of the workmanship in each insert. He was impressed! And even more surprised by how easy to be installed. There are three HVAC units in one area. Our noise level now is "What noise I do not hear anything." Will need to invest the same for our kitchen windows. A great product few know about.
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(Self-Measure) - Posted 3 years ago
Diana, Thank you for taking the time to give us a review. It is so great to hear that our high standards for both the service and product we provide are being met. We aim for excellence from first contact throughout and truly appreciate when that effort is recognized by our customers. Of course, the best news is that our inserts have helped to bring the quiet you were seeking in your home. It is truly amazing the difference in the quality of life that a little quiet can bring. We thank you again for your feedback and look forward to working with you on inserts for your kitchen.
Posted 3 years ago
We purchased our Indows for the master bedroom. Our reasons were barking dogs (our neighbor has 4), traffic noise & a train that comes around 11 pm every night. The Indows solved our problem. We still have some noise but it no longer wakes us up. We highly recommend this product.
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(Self-Measure) - Posted 3 years ago
Janice, Thanks for the review. It is great to hear that the inserts have provided the quiet that you were seeking. Reducing sound issues can certainly make a difference in one's quality of life. Thanks for the feedback and the recommendation.
Posted 3 years ago
We live in an 1890s Victorian house with the original double hung windows. We love the character of the windows, but did not love our energy bills in peak seasons. Another concern we had is that because of the double hung construction there are small gaps where the windows overlap that are impossible to seal unless you compromise the functionality. Because we have these gaps, during the winter months we were having issues with tons of lady bugs coming inside to hibernate. We are very happy with our Indow inserts! I was a little worried about the self measure process, but Indow has a great system to check for errors. We ordered two rooms (7 windows total), and had no issues with any of the inserts fitting. I love that you can’t even tell they are there. While we never really opened the double hung windows, I do like that we were able to keep this original construction to the home while increasing performance. We are planning to order the rest of the upstairs rooms because we love them so much!
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Posted 3 years ago
Amber, Thank you for taking the time to submit a review. We certainly have a soft spot here at Indow for historic homes, so we are so glad to hear the inserts are in place and set to reduce your energy bills while retaining the character of the home. Thanks also for relaying your experience with the measurement process. We aim to provide an easy-to-use, supported process that ensures accuracy of measurements and a snug fit. It is great to hear that this process worked as it should for you. We look forward to working with you on the upstairs windows. Thanks again for the feedback.
Posted 3 years ago
I love my Indow inserts! I live in an old building on a loud street with an above-ground train rumbling down the road at all hours. I went from hearing the train and street noise constantly to barely hearing it once or twice per day (and that's only when I really listen for it). These have saved my sanity and helped me and my infant daughter sleep much more soundly. I'm also starting to notice the savings on my energy and heating bills. I'm very pleased with the Indows and highly recommend them!
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(Self-Measure) - Posted 3 years ago
They are simply wonderful. My info inserts really do a good job to minimize the band music that echoes up the brick wall and into my living space her in the third floor. The genius who implemented the squishy white tubing made it easy to get the snug fit needed whether it be sound, or cold coming in or air conditioning leaking out. Each and everyone on the team told me the truth, no hype. Even the Co. Who delivered was A+. Can’t say enough good things about you all, you have my heart felt recommendation! I wish you ALL the very best. Sincerely, Harriet (Boo) Millett
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(Self-Measure) - Posted 3 years ago
Harriet, Thanks so much for your kind words. We take great pride in all aspects of our business. It is great to hear that your inserts have helped with the noise issue. We appreciate the heartfelt recommendation.
Posted 3 years ago
I live in a Brooklyn apartment next door to a bar and very loud streets. Indow inserts really work! They've blocked a lot of the noise out for us. They're expensive but worth it. I highly recommend.
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(Self-Measure) - Posted 3 years ago
Uyen, So glad to hear that your inserts are making a difference in your Brooklyn apartment. We appreciate you taking the time to leave a review.
Posted 3 years ago
The entire experience was professional but friendly with excellent results.
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(Self-Measure) - Posted 3 years ago
Don, So great for us to hear. Thanks for taking the time to leave a review.
Posted 3 years ago
We love our Indow window inserts! We are using them in a free standing music studio to prevent exterior noise from coming in and also prevent the noise on the interior from getting out. They are working great for this. Indows are also very easy to install and take in and out if you would like to open the windows.
Indow 5 star review on 12th July 2022
Helpful Report
(Self-Measure) - Posted 3 years ago
Sue, Thanks for the review. We are glad to hear our inserts have been effective for your music studio environment. Thanks for mentioning the ease of installation and convenience of use. We wish you the best in your recording endeavors.
Posted 3 years ago
The order arrived when promised and in perfect condition. The insert installation was simple and it fits fine. We have noticed it is doing a great job in keeping down the noise level from the outdoors making the room so much quieter than in the past. It is doing what we had hoped as far as noise reduction. The assistance during the entire process from start to delivery in the purchase of the window insert was fantastic.
Helpful Report
(Self-Measure) - Posted 3 years ago
Thank you so much for the review. In reading it, your statements read like the bullet points of what we intend to achieve at Indow. Transparency, simplicity, performance, meeting expectations, and consistent support and service throughout. We will continue in our diligence toward these goals with an eye to constant improvement. Thanks again for the feedback.
Posted 3 years ago
Our windows were a bit wonky but the indow team came through for us. They were very helpful in advising on our measurements and the inserts came in fitting perfectly. These have significantly cut down the noise from the street and restaurants across from our bedroom. Very happy with the quality of this purchase!
Helpful Report
(Self-Measure) - Posted 3 years ago
Michele, Thanks for the review. Wonky windows can provide some extra challenges in measuring accurately. Luckily, we have seen all kinds of wonkiness and can certainly work to advise and ensure a snug fit. We are so glad to hear that the inserts have reduced the noise in your home. It is amazing what a little quiet can do, right? Thanks again.
Posted 3 years ago
The acoustic Indows do a great job keeping many noises out and dampening the rest so they aren’t annoying. If you are putting them in a bathroom be aware that outdoor noises still come through your vent fans. There was a little damage on one insert edging and they sent a repair kit right away. Indows are a bit pricy, but I’m old so everything now seems pricy. They are worth it though. Unpacking & installation were challenging due to our age as the bigger Indows are heavy & hard to get in place. A younger person or handyman is a great help. Customer service is awesome!! They walked us through every step from measuring through installation.
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Posted 3 years ago
Barb and Dave, Thank you for taking the time to submit a review. We are so happy to hear that our inserts are bringing you the quiet you were seeking. It is amazing what a difference they make, right? Thanks also for the note about bathroom vents. These, and other construction factors, can let sound in through areas other than the window openings. We do recommend an extra set of hands when installing the larger inserts. We also appreciate the mention of our customer service. We take great pride in providing necessary information, promptly and professionally, from first contact forward. Thanks again for the feedback and enjoy the quiet.
Posted 3 years ago
The window arrived safely. Was very easy to install and it does exactly what I wanted. The noise reduction is amazing and I am so happy to have found your product. Thank you.
Helpful Report
(Self-Measure) - Posted 3 years ago
Anna, Thanks for the review. We are so glad that you are getting the sound reduction you were looking for. Thanks for mentioning the ease of installation as well. It is amazing what a little quiet can do, right?
Posted 3 years ago
Indow is rated 4.5 based on 1,530 reviews