Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

Write Your review

Tell us how Indow made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found Indow on the internet while searching for noise reduction windows. Indow Customer satisfaction guaranteed. Indow stayed on top of things even the shipping of the measurement kit. Upon arrival, my contractor friend was surprised at how well the inserts were individually packaged and he could see the quality of the workmanship in each insert. He was impressed! And even more surprised by how easy to be installed. There are three HVAC units in one area. Our noise level now is "What noise I do not hear anything." Will need to invest the same for our kitchen windows. A great product few know about.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Diana, Thank you for taking the time to give us a review. It is so great to hear that our high standards for both the service and product we provide are being met. We aim for excellence from first contact throughout and truly appreciate when that effort is recognized by our customers. Of course, the best news is that our inserts have helped to bring the quiet you were seeking in your home. It is truly amazing the difference in the quality of life that a little quiet can bring. We thank you again for your feedback and look forward to working with you on inserts for your kitchen.

Posted 3 years ago

“We purchased our Indows for the master bedroom. Our reasons were barking dogs (our neighbor has 4), traffic noise & a train that comes around 11 pm every night. The Indows solved our problem. We still have some noise but it no longer wakes us up. We highly recommend this product.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Janice, Thanks for the review. It is great to hear that the inserts have provided the quiet that you were seeking. Reducing sound issues can certainly make a difference in one's quality of life. Thanks for the feedback and the recommendation.

Posted 3 years ago

“We live in an 1890s Victorian house with the original double hung windows. We love the character of the windows, but did not love our energy bills in peak seasons. Another concern we had is that because of the double hung construction there are small gaps where the windows overlap that are impossible to seal unless you compromise the functionality. Because we have these gaps, during the winter months we were having issues with tons of lady bugs coming inside to hibernate. We are very happy with our Indow inserts! I was a little worried about the self measure process, but Indow has a great system to check for errors. We ordered two rooms (7 windows total), and had no issues with any of the inserts fitting. I love that you can’t even tell they are there. While we never really opened the double hung windows, I do like that we were able to keep this original construction to the home while increasing performance. We are planning to order the rest of the upstairs rooms because we love them so much!”

Helpful Report

Posted 3 years ago

Amber, Thank you for taking the time to submit a review. We certainly have a soft spot here at Indow for historic homes, so we are so glad to hear the inserts are in place and set to reduce your energy bills while retaining the character of the home. Thanks also for relaying your experience with the measurement process. We aim to provide an easy-to-use, supported process that ensures accuracy of measurements and a snug fit. It is great to hear that this process worked as it should for you. We look forward to working with you on the upstairs windows. Thanks again for the feedback.

Posted 3 years ago

“I love my Indow inserts! I live in an old building on a loud street with an above-ground train rumbling down the road at all hours. I went from hearing the train and street noise constantly to barely hearing it once or twice per day (and that's only when I really listen for it). These have saved my sanity and helped me and my infant daughter sleep much more soundly. I'm also starting to notice the savings on my energy and heating bills. I'm very pleased with the Indows and highly recommend them!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“They are simply wonderful. My info inserts really do a good job to minimize the band music that echoes up the brick wall and into my living space her in the third floor. The genius who implemented the squishy white tubing made it easy to get the snug fit needed whether it be sound, or cold coming in or air conditioning leaking out. Each and everyone on the team told me the truth, no hype. Even the Co. Who delivered was A+. Can’t say enough good things about you all, you have my heart felt recommendation! I wish you ALL the very best. Sincerely, Harriet (Boo) Millett”

Helpful Report

(Self-Measure) - Posted 3 years ago

Harriet, Thanks so much for your kind words. We take great pride in all aspects of our business. It is great to hear that your inserts have helped with the noise issue. We appreciate the heartfelt recommendation.

Posted 3 years ago

“I live in a Brooklyn apartment next door to a bar and very loud streets. Indow inserts really work! They've blocked a lot of the noise out for us. They're expensive but worth it. I highly recommend.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Uyen, So glad to hear that your inserts are making a difference in your Brooklyn apartment. We appreciate you taking the time to leave a review.

Posted 3 years ago

“The entire experience was professional but friendly with excellent results.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Don, So great for us to hear. Thanks for taking the time to leave a review.

Posted 3 years ago

“We love our Indow window inserts! We are using them in a free standing music studio to prevent exterior noise from coming in and also prevent the noise on the interior from getting out. They are working great for this. Indows are also very easy to install and take in and out if you would like to open the windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sue, Thanks for the review. We are glad to hear our inserts have been effective for your music studio environment. Thanks for mentioning the ease of installation and convenience of use. We wish you the best in your recording endeavors.

Posted 3 years ago

“The order arrived when promised and in perfect condition. The insert installation was simple and it fits fine. We have noticed it is doing a great job in keeping down the noise level from the outdoors making the room so much quieter than in the past. It is doing what we had hoped as far as noise reduction. The assistance during the entire process from start to delivery in the purchase of the window insert was fantastic.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you so much for the review. In reading it, your statements read like the bullet points of what we intend to achieve at Indow. Transparency, simplicity, performance, meeting expectations, and consistent support and service throughout. We will continue in our diligence toward these goals with an eye to constant improvement. Thanks again for the feedback.

Posted 3 years ago

“Our windows were a bit wonky but the indow team came through for us. They were very helpful in advising on our measurements and the inserts came in fitting perfectly. These have significantly cut down the noise from the street and restaurants across from our bedroom. Very happy with the quality of this purchase!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Michele, Thanks for the review. Wonky windows can provide some extra challenges in measuring accurately. Luckily, we have seen all kinds of wonkiness and can certainly work to advise and ensure a snug fit. We are so glad to hear that the inserts have reduced the noise in your home. It is amazing what a little quiet can do, right? Thanks again.

Posted 3 years ago

“The acoustic Indows do a great job keeping many noises out and dampening the rest so they aren’t annoying. If you are putting them in a bathroom be aware that outdoor noises still come through your vent fans. There was a little damage on one insert edging and they sent a repair kit right away. Indows are a bit pricy, but I’m old so everything now seems pricy. They are worth it though. Unpacking & installation were challenging due to our age as the bigger Indows are heavy & hard to get in place. A younger person or handyman is a great help. Customer service is awesome!! They walked us through every step from measuring through installation.”

Helpful Report

Posted 3 years ago

Barb and Dave, Thank you for taking the time to submit a review. We are so happy to hear that our inserts are bringing you the quiet you were seeking. It is amazing what a difference they make, right? Thanks also for the note about bathroom vents. These, and other construction factors, can let sound in through areas other than the window openings. We do recommend an extra set of hands when installing the larger inserts. We also appreciate the mention of our customer service. We take great pride in providing necessary information, promptly and professionally, from first contact forward. Thanks again for the feedback and enjoy the quiet.

Posted 3 years ago

“The window arrived safely. Was very easy to install and it does exactly what I wanted. The noise reduction is amazing and I am so happy to have found your product. Thank you.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Anna, Thanks for the review. We are so glad that you are getting the sound reduction you were looking for. Thanks for mentioning the ease of installation as well. It is amazing what a little quiet can do, right?

Posted 3 years ago

“They weren't all that easy to unpack and install but they work great. Very noticeable difference in our 104 year old home after installing”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sean, Thanks for the review and feedback. We are happy that they have made a difference for your older home. We have a special place in our hearts for homes such as yours. Thanks again.

Posted 3 years ago

“Amazing difference for my hone recording studio!!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Barry, Thanks for the review and the picture. Glad they are working out as planned. Have fun recording!

Posted 3 years ago

“Works as advertised. Was seeking relief from the noise coming from the main road in front of my house. Indow was the most cost-effective solution”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. It is always nice to hear from another satisfied customer. It is truly amazing what a difference a little quiet can make in a home. Thanks again for the feedback.

Posted 3 years ago

“The real test of this window will be when the cold weather returns. I have every hope that it will help to lower my energy costs. If I am really pleased I will order 4 more.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Bette, Thanks for the review. We are happy to hear you are pleased with the inserts. They are designed to serve you well throughout the seasons. We are ready when you are to help bring more comfort and quiet into your home. Thanks again for the feedback.

Posted 3 years ago

“Very interesting for the future”

Helpful Report

Posted 3 years ago

Johan, Thanks for the review. We are happy to assist with any questions or future orders.

Posted 3 years ago

“Very please by responsive during order process for my skylight acoustical glass sound abatement insert. Was delivered well prior to timeline first estimates - installation was simple and I am not a handyman. The results are beyond what was expected. Nearby 5-lane road noise very much reduced. An ah-hah moment . Problem is I have two large windows that need sound attenuation now because they have become noticeable as another noise source. They would be just too expensive to acquire - at least I the near term. Recommend them as people as well as the product extremely high. Glad to have found a company in this industry niche I can trust.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Mike, Thanks so much for the review. We are happy to hear the skylight acoustic insert is reducing the road noise as it is designed to do. We truly appreciate the specific mention of the ease of installation. Your recommendation means a lot to us. We look forward to working with you on the other windows when the time comes. It is amazing the difference a little quiet can make in a space, right? Thanks again.

Posted 3 years ago

“I'm a skeptical person who likes to keep my expectations in check. I wasn't sure if Indow windows would help cancel noise from a busy street right outside my window BUT THEY FREAKING WORK! I'm amazed. The whole process from inquiring, to measuring, to installing was so streamlined. Super impressed with this company, the service & product they provide. Bravo.”

Helpful Report

(Self-Measure) - Posted 3 years ago

John, Thanks so much for taking the time to submit a review. It is amazing what a little quiet can do, right? Thanks for mentioning the streamlined process. We strive for excellence in process, product, and service. It is always good to hear we have delivered on these aims. Thanks again. Enjoy the quiet.

Posted 3 years ago

“Exactly as advertised. Very good quality”

Helpful Report

(Self-Measure) - Posted 3 years ago

James, Thanks for the review. We are happy to hear that the inserts are performing as they are designed to. Thanks also for mentioning the build quality. Our inserts are indeed built to last.

Posted 3 years ago

Indow is rated 4.5 based on 1,543 reviews