Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,535 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our Indow window inserts! We are using them in a free standing music studio to prevent exterior noise from coming in and also prevent the noise on the interior from getting out. They are working great for this. Indows are also very easy to install and take in and out if you would like to open the windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sue, Thanks for the review. We are glad to hear our inserts have been effective for your music studio environment. Thanks for mentioning the ease of installation and convenience of use. We wish you the best in your recording endeavors.

Posted 3 years ago

“The order arrived when promised and in perfect condition. The insert installation was simple and it fits fine. We have noticed it is doing a great job in keeping down the noise level from the outdoors making the room so much quieter than in the past. It is doing what we had hoped as far as noise reduction. The assistance during the entire process from start to delivery in the purchase of the window insert was fantastic.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you so much for the review. In reading it, your statements read like the bullet points of what we intend to achieve at Indow. Transparency, simplicity, performance, meeting expectations, and consistent support and service throughout. We will continue in our diligence toward these goals with an eye to constant improvement. Thanks again for the feedback.

Posted 3 years ago

“Our windows were a bit wonky but the indow team came through for us. They were very helpful in advising on our measurements and the inserts came in fitting perfectly. These have significantly cut down the noise from the street and restaurants across from our bedroom. Very happy with the quality of this purchase!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Michele, Thanks for the review. Wonky windows can provide some extra challenges in measuring accurately. Luckily, we have seen all kinds of wonkiness and can certainly work to advise and ensure a snug fit. We are so glad to hear that the inserts have reduced the noise in your home. It is amazing what a little quiet can do, right? Thanks again.

Posted 3 years ago

“The acoustic Indows do a great job keeping many noises out and dampening the rest so they aren’t annoying. If you are putting them in a bathroom be aware that outdoor noises still come through your vent fans. There was a little damage on one insert edging and they sent a repair kit right away. Indows are a bit pricy, but I’m old so everything now seems pricy. They are worth it though. Unpacking & installation were challenging due to our age as the bigger Indows are heavy & hard to get in place. A younger person or handyman is a great help. Customer service is awesome!! They walked us through every step from measuring through installation.”

Helpful Report

Posted 3 years ago

Barb and Dave, Thank you for taking the time to submit a review. We are so happy to hear that our inserts are bringing you the quiet you were seeking. It is amazing what a difference they make, right? Thanks also for the note about bathroom vents. These, and other construction factors, can let sound in through areas other than the window openings. We do recommend an extra set of hands when installing the larger inserts. We also appreciate the mention of our customer service. We take great pride in providing necessary information, promptly and professionally, from first contact forward. Thanks again for the feedback and enjoy the quiet.

Posted 3 years ago

“The window arrived safely. Was very easy to install and it does exactly what I wanted. The noise reduction is amazing and I am so happy to have found your product. Thank you.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Anna, Thanks for the review. We are so glad that you are getting the sound reduction you were looking for. Thanks for mentioning the ease of installation as well. It is amazing what a little quiet can do, right?

Posted 3 years ago

“They weren't all that easy to unpack and install but they work great. Very noticeable difference in our 104 year old home after installing”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sean, Thanks for the review and feedback. We are happy that they have made a difference for your older home. We have a special place in our hearts for homes such as yours. Thanks again.

Posted 3 years ago

“Amazing difference for my hone recording studio!!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Barry, Thanks for the review and the picture. Glad they are working out as planned. Have fun recording!

Posted 3 years ago

“Works as advertised. Was seeking relief from the noise coming from the main road in front of my house. Indow was the most cost-effective solution”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. It is always nice to hear from another satisfied customer. It is truly amazing what a difference a little quiet can make in a home. Thanks again for the feedback.

Posted 3 years ago

“The real test of this window will be when the cold weather returns. I have every hope that it will help to lower my energy costs. If I am really pleased I will order 4 more.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Bette, Thanks for the review. We are happy to hear you are pleased with the inserts. They are designed to serve you well throughout the seasons. We are ready when you are to help bring more comfort and quiet into your home. Thanks again for the feedback.

Posted 3 years ago

“Very interesting for the future”

Helpful Report

Posted 3 years ago

Johan, Thanks for the review. We are happy to assist with any questions or future orders.

Posted 3 years ago

“Very please by responsive during order process for my skylight acoustical glass sound abatement insert. Was delivered well prior to timeline first estimates - installation was simple and I am not a handyman. The results are beyond what was expected. Nearby 5-lane road noise very much reduced. An ah-hah moment . Problem is I have two large windows that need sound attenuation now because they have become noticeable as another noise source. They would be just too expensive to acquire - at least I the near term. Recommend them as people as well as the product extremely high. Glad to have found a company in this industry niche I can trust.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Mike, Thanks so much for the review. We are happy to hear the skylight acoustic insert is reducing the road noise as it is designed to do. We truly appreciate the specific mention of the ease of installation. Your recommendation means a lot to us. We look forward to working with you on the other windows when the time comes. It is amazing the difference a little quiet can make in a space, right? Thanks again.

Posted 3 years ago

“I'm a skeptical person who likes to keep my expectations in check. I wasn't sure if Indow windows would help cancel noise from a busy street right outside my window BUT THEY FREAKING WORK! I'm amazed. The whole process from inquiring, to measuring, to installing was so streamlined. Super impressed with this company, the service & product they provide. Bravo.”

Helpful Report

(Self-Measure) - Posted 3 years ago

John, Thanks so much for taking the time to submit a review. It is amazing what a little quiet can do, right? Thanks for mentioning the streamlined process. We strive for excellence in process, product, and service. It is always good to hear we have delivered on these aims. Thanks again. Enjoy the quiet.

Posted 3 years ago

“Exactly as advertised. Very good quality”

Helpful Report

(Self-Measure) - Posted 3 years ago

James, Thanks for the review. We are happy to hear that the inserts are performing as they are designed to. Thanks also for mentioning the build quality. Our inserts are indeed built to last.

Posted 3 years ago

“We had 3 to install. The first took about an hour, but the next 2 about 15 minutes each. The written instructions were hard to follow, but the video was great. They look great and definitely curtail noise as we live about one block off of one of Tucson’s busiest intersections. Thanks for the precision workmanship.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Stephen, Thanks for the feedback. We have found that the video resources have been very useful for customers, especially in support of the written documentation. We are happy to hear the inserts are bringing you some needed quiet in the home. Thanks also for the mention of our commitment to craftsmanship. The dedicated folks in production will be glad to hear it.

Posted 3 years ago

“The inserts we ordered have been fantastic and we have ordered three more. They have significantly cut down on the street/exterior noise. The tenant living in the apartment is extremely happy”

Helpful Report

(Self-Measure) - Posted 3 years ago

Kathy, Thanks for the review. We are so happy that our inserts have brought you the quiet you and your tenant were looking for. We are also happy about the follow on order. It is amazing what a little quiet can do, right?

Posted 3 years ago

“Very pleased with the product's design. Easily fit inside an old recessed skylight built into the sloped ceiling upstairs of my 1987 home. Frame edge was flexible and tight fitting.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Rick, Thanks for taking the time to leave a review. Often people forget about skylights or are not aware that our inserts can be fitted there. It is always great to hear about another successful skylight insert application and another happy customer. Thanks again for the feedback.

Posted 3 years ago

“Wow! That's all I can say! The inserts are perfect and work exactly as expected!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Chris, Thanks. You have said a lot. We appreciate the feedback and are so glad to hear your inserts are working out so well in your space.

Posted 3 years ago

“Simple and they do work - just make sure you measure correctly- some window frames are not perfectly square.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. Thank you especially for mentioning the importance of closely following our guarantee-backed self-measurement program to ensure accurate measurements. It turns out that perfectly square corners are rather rare due to house settling and construction factors. Thanks again for the feedback and, of course, your business.

Posted 3 years ago

“I'm delighted with my new Indow windows! The fit is great and accurate. The look is amazing, completely blends in with my current window frames/color! Made an immediate upgrade to the comfort in my office, warmer when cold, cooler when hot. I love them!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Jerold. Thanks for the review. We are happy to hear that your inserts are working for your office. We especially appreciate you mentioning the fact that the inserts blend in so well with your decor. We feel that creating comfort is about sustaining a good temperature while not interfering with the aesthetic of the space. Thanks again for the feedback.

Posted 3 years ago

“We are very pleased with our Indow window inserts. There was an immediate difference when we put them up. We'll have to wait till next winter to see about the heat saving. We'll be buying more for the rest of the old windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Glad to hear you are pleased. It is amazing the difference they can make in a space. We look forward to working with you again on the other windows.

Posted 3 years ago

Indow is rated 4.5 based on 1,535 reviews