Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,530 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They weren't all that easy to unpack and install but they work great. Very noticeable difference in our 104 year old home after installing”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sean, Thanks for the review and feedback. We are happy that they have made a difference for your older home. We have a special place in our hearts for homes such as yours. Thanks again.

Posted 3 years ago

“Amazing difference for my hone recording studio!!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Barry, Thanks for the review and the picture. Glad they are working out as planned. Have fun recording!

Posted 3 years ago

“Works as advertised. Was seeking relief from the noise coming from the main road in front of my house. Indow was the most cost-effective solution”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. It is always nice to hear from another satisfied customer. It is truly amazing what a difference a little quiet can make in a home. Thanks again for the feedback.

Posted 3 years ago

“The real test of this window will be when the cold weather returns. I have every hope that it will help to lower my energy costs. If I am really pleased I will order 4 more.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Bette, Thanks for the review. We are happy to hear you are pleased with the inserts. They are designed to serve you well throughout the seasons. We are ready when you are to help bring more comfort and quiet into your home. Thanks again for the feedback.

Posted 3 years ago

“Very interesting for the future”

Helpful Report

Posted 3 years ago

Johan, Thanks for the review. We are happy to assist with any questions or future orders.

Posted 3 years ago

“Very please by responsive during order process for my skylight acoustical glass sound abatement insert. Was delivered well prior to timeline first estimates - installation was simple and I am not a handyman. The results are beyond what was expected. Nearby 5-lane road noise very much reduced. An ah-hah moment . Problem is I have two large windows that need sound attenuation now because they have become noticeable as another noise source. They would be just too expensive to acquire - at least I the near term. Recommend them as people as well as the product extremely high. Glad to have found a company in this industry niche I can trust.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Mike, Thanks so much for the review. We are happy to hear the skylight acoustic insert is reducing the road noise as it is designed to do. We truly appreciate the specific mention of the ease of installation. Your recommendation means a lot to us. We look forward to working with you on the other windows when the time comes. It is amazing the difference a little quiet can make in a space, right? Thanks again.

Posted 3 years ago

“I'm a skeptical person who likes to keep my expectations in check. I wasn't sure if Indow windows would help cancel noise from a busy street right outside my window BUT THEY FREAKING WORK! I'm amazed. The whole process from inquiring, to measuring, to installing was so streamlined. Super impressed with this company, the service & product they provide. Bravo.”

Helpful Report

(Self-Measure) - Posted 3 years ago

John, Thanks so much for taking the time to submit a review. It is amazing what a little quiet can do, right? Thanks for mentioning the streamlined process. We strive for excellence in process, product, and service. It is always good to hear we have delivered on these aims. Thanks again. Enjoy the quiet.

Posted 3 years ago

“Exactly as advertised. Very good quality”

Helpful Report

(Self-Measure) - Posted 3 years ago

James, Thanks for the review. We are happy to hear that the inserts are performing as they are designed to. Thanks also for mentioning the build quality. Our inserts are indeed built to last.

Posted 3 years ago

“We had 3 to install. The first took about an hour, but the next 2 about 15 minutes each. The written instructions were hard to follow, but the video was great. They look great and definitely curtail noise as we live about one block off of one of Tucson’s busiest intersections. Thanks for the precision workmanship.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Stephen, Thanks for the feedback. We have found that the video resources have been very useful for customers, especially in support of the written documentation. We are happy to hear the inserts are bringing you some needed quiet in the home. Thanks also for the mention of our commitment to craftsmanship. The dedicated folks in production will be glad to hear it.

Posted 3 years ago

“The inserts we ordered have been fantastic and we have ordered three more. They have significantly cut down on the street/exterior noise. The tenant living in the apartment is extremely happy”

Helpful Report

(Self-Measure) - Posted 3 years ago

Kathy, Thanks for the review. We are so happy that our inserts have brought you the quiet you and your tenant were looking for. We are also happy about the follow on order. It is amazing what a little quiet can do, right?

Posted 3 years ago

“Very pleased with the product's design. Easily fit inside an old recessed skylight built into the sloped ceiling upstairs of my 1987 home. Frame edge was flexible and tight fitting.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Rick, Thanks for taking the time to leave a review. Often people forget about skylights or are not aware that our inserts can be fitted there. It is always great to hear about another successful skylight insert application and another happy customer. Thanks again for the feedback.

Posted 3 years ago

“Wow! That's all I can say! The inserts are perfect and work exactly as expected!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Chris, Thanks. You have said a lot. We appreciate the feedback and are so glad to hear your inserts are working out so well in your space.

Posted 3 years ago

“Simple and they do work - just make sure you measure correctly- some window frames are not perfectly square.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. Thank you especially for mentioning the importance of closely following our guarantee-backed self-measurement program to ensure accurate measurements. It turns out that perfectly square corners are rather rare due to house settling and construction factors. Thanks again for the feedback and, of course, your business.

Posted 3 years ago

“I'm delighted with my new Indow windows! The fit is great and accurate. The look is amazing, completely blends in with my current window frames/color! Made an immediate upgrade to the comfort in my office, warmer when cold, cooler when hot. I love them!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Jerold. Thanks for the review. We are happy to hear that your inserts are working for your office. We especially appreciate you mentioning the fact that the inserts blend in so well with your decor. We feel that creating comfort is about sustaining a good temperature while not interfering with the aesthetic of the space. Thanks again for the feedback.

Posted 3 years ago

“We are very pleased with our Indow window inserts. There was an immediate difference when we put them up. We'll have to wait till next winter to see about the heat saving. We'll be buying more for the rest of the old windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Glad to hear you are pleased. It is amazing the difference they can make in a space. We look forward to working with you again on the other windows.

Posted 3 years ago

“Very helpful staff.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Al, Thanks for the review. We take great pride in providing excellent service. We appreciate the mention.

Posted 3 years ago

“Inserts are great. Very clear to see through. Does keep the wind out. Only issue I had was with the delivery guy, who refused to back up the truck and place the 300 lbs in front of my garage. He wanted to leave it curbside. I had to beg him and he eventually put it on his dolly and brought it up, which only took like 3mins. Other than that, I like the Indows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. We are happy to hear the inserts are working as designed. We are sorry to hear about the complications on the last leg of the delivery. Current conditions in the strained shipping industry have made it a bit difficult to get the delivery service we, and our customers, expect. We are actively working to fill the communication and service gaps left by the shipping company. We appreciate your patience. Thanks again for the feedback.

Posted 3 years ago

“The entire process of measuring and ordering the window insert was great, and the final product is nearly indetectable but really helps with insulation on a decorative, single-pane leaded glass window. A long wait time for fabrication but worth it!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sarah, Thanks for the review. We especially appreciate you mentioning the easy measuring and ordering process. We appreciate your patience regarding the lead times. Things are beginning to change, but supply chain issues continue to push lead times out farther than pre-pandemic norms. As you stated, your patience paid off with better insulation and no visual interference with the decorative window. Thanks again.

Posted 3 years ago

“We installed these on basement windows. These small windows were just plastic. The hope is we will have better insulation. The inserts fit perfect. As an added bonus, the insert gives a more finishedlook to the window. We are pleased with it and are now arguing about the next installation!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Arby, Thanks for the review. It is amazing what a difference the inserts can make in a basement area. Thanks for mentioning both the insulating and, in your case, the aesthetic properties of the inserts. While we hope the arguing doesn't get out of hand, we certainly understand the discussion of installing more inserts in a home. We are happy to help in that discussion when you need us. Thanks again.

Posted 3 years ago

“1. The Customer Rep., Phil was very helpful. He took the time to make sure I understood everything. Held my hand all the way. (I'm not handy at all) 2. I wanted an Indow for my shower as added water protection. So yes it can be used in a shower. I've had my Indow for over 6 months. I did need a second pair of hands to slip it in place but (it is 46" w) but it was easy. It's working Great and I am following all instructions for cleaning. Very happy with this purchase.”

Helpful Report

Posted 3 years ago

Debbie, Thanks for taking the time to send a review. We are happy that our inserts are working out for you. We especially appreciate the mention of our customer service efforts. It is no surprise to us that Phil was mentioned, as he exemplifies the honest and complete customer service and support we have become known for. Thanks again for sharing your feedback.

Posted 3 years ago

Indow is rated 4.5 based on 1,530 reviews