Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,530 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“service and product were excellent”

Helpful Report

(Self-Measure) - Posted 3 years ago

Lorraine, Thanks for the review. We take pride in both aspects and certainly appreciate the recognition of our efforts.

Posted 3 years ago

“It was helpful in muting the noise. Thank you for your help. Seth Morgan”

Helpful Report

(Self-Measure) - Posted 3 years ago

No problem, Seth. It is amazing what a difference a little quiet can make.

Posted 3 years ago

“I'm impressed with the fit. The lazer measurement system was easy and apparently accurate.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Harvey, Thanks for the review and thanks for the picture. It is always great to see the inserst in place in our customers' homes and offices. Thanks also for noting the ease of the measurement process and the guaranteed snug fit. We truly appreciate the feedback. Thanks again.

Posted 3 years ago

“Great quality and fit. White is slightly off white and does not match bright white trim perfectly.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. Thanks especially for noting the craftsmanship and fit of the inserts. We appreciate it.

Posted 3 years ago

“We received our Indow Window inserts and got them installed with no issues, installation was a breeze. We immediately noticed a difference in our home temperature and are so happy our purchase. We were very happy with the customer service especially guiding us through the process during our project allowing us to purchase half our windows first and then the other half at a later date. The inserts are very easy to pop in and remove, we noticed right away that no air was coming in and the touch to the windows is not very cold like it is on glass windows. We are very happy with the product service and delivery.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to give such a thoughtful review. We appreciate you mentioning the service component. We pride ourselves on the customer-focused service we provide from first contact, through delivery and installation, and beyond. We also appreciate you mentioning the ease of installation and removal. This, of course, is a key element of our unique design. Thanks for your business and for providing such useful feedback.

Posted 3 years ago

“The Indow inserts have helped keep the cold air off the floor of the sunroom. The windows go to the floor and we had always struggled with the floor being cold.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Cheryl, Thanks for the review and for sharing the picture. It is truly amazing what a little comfort can do for a living space. We are happy that our inserts were able to help you solve the cold floors in your sunroom.

Posted 3 years ago

“Excellent product. Thoroughness of packing for transport was impressive.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. We do take pride in our packing. Because of this, the inserts can arrive unscathed and ready to perform in the home. Thanks for your business and the feedback.

Posted 3 years ago

“These are very well-built products, do a great job blocking noise. I was hesitant because of the price, but their quality is obvious, from their weight to the sturdy feel of all the parts.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Tom, Thanks for the review. We especially appreciate you mentioning the craftsmanship of the inserts. They are indeed designed to be with you and your home for many, many years. Thanks again for your business and for taking the time to provide feeedback.

Posted 3 years ago

“I'm basically pretty happy with the Indow inserts. It hasn't been long enough to tell if it will be reflected in my electric bill (I have baseboard heat in a 125-year old house) but it appears that it will make a difference. I notice the thermostat is lower, so fingers crossed. Most noticeably, I had terrible condensation on all of the windows in the house in the winter. It appears to be eliminated completely, which makes me very pleased. All in I would, and have, recommended them to my friends.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Patrick, Thanks so much for taking the time to give your thoughtful review. We are especially happy that the condensation issue has been eliminated with the use of the inserts. We love to help out older houses while not interfering with their character. Thanks for the feedback and the recommendations.

Posted 3 years ago

“Wonderful product! So easy to order and install. Indows are making a huge difference with my 100 year old windows!”

Helpful Report

(Self-Measure) - Posted 3 years ago

CJ, Thanks so much for taking the time to give us a review. We are happy that your inserts are making a difference. We have a soft spot for helping old windows such as yours. Thanks again for the feedback.

Posted 3 years ago

“They made a huge difference right away! No more breeze! They were very easy to install and fit perfectly.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Jessica, Thanks for the review. We are so glad to hear that your breeze issue has been solved. Thanks also for mentioning the ease of install. It is amazing what a little dose of comfort can do for a home.

Posted 3 years ago

“Great service Great product”

Helpful Report

(Self-Measure) - Posted 3 years ago

Craig, Thanks for the review. We pride ourselves on excellence in service and craftsmanship. It is always nice to have our efforts recognized.

Posted 3 years ago

“Everything I'd hoped to experience. Several folks have seen the inserts and claimed they will be ordering Indows. The wait was well worth it, very very satisfied. Will be ordering several more Indows in the near future. Indow folks I have talked to, have been very polite, professional and informative. Best Regards, Douglas Braye”

Helpful Report

(Self-Measure) - Posted 3 years ago

Doug, Thanks so much for taking the time to provide a review. We are so happy to hear the inserts are working for you and that your experience with our staff has been pleasant, informative, and professional. That is, of course, our aim. We will be happy to help you in the future as well as any of your interested acquaintances. Thanks again for the feedback.

Posted 3 years ago

“Tyler: As told in my talk with you, I was pleased that your inserts in two of my bedroom windows reduced noise from increasingly busy road noise to "no disturbance" status. All help previously suggested costly addition of another window in interior on top of existing new- build window OR storm window on outside of existing window. Indow inserts were cheaper, less obvious in room, could still see outside clearly, kept room warmer with additional air space between existing new-build window & Indow insert. Simply Indow insert solved my problem in that bedroom & my husband was able to measure & install inserts himself withOUT additional installer cost to us.”

Helpful Report

Posted 3 years ago

Thanks so much for the review. We especially appreciate your highlighting the ease of measurement and installation. Our design and measurement system is designed for ease and, as you pointed out, savings. We are happy that the inserts are performing as designed. It is amazing what a little quiet can do. Thanks again for the feedback.

Posted 3 years ago

“Only light that comes in is through some corners because of mounts. Works great”

Helpful Report

(Self-Measure) - Posted 3 years ago

Cameron, Thanks for the review. We are glad to hear your inserts are working as designed.

Posted 3 years ago

“Measuring for fit was easy and my window inserts arrived safely in strong cardboard packaging. Inserting them was accomplished without difficulty and adequate instructions were given all along the way. I haven’t had any issues with my noisy neighbors (no parties or loud music/talking) since installing the inserts so I am still waiting to see how well they work. Hopefully I won’t be aware of any more of their late into the night rowdiness anymore.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Laura, Thanks for the review. While we understand the true sound testing will come later, we are happy to hear that the measuring and installation were easy and that they fit tightly as designed. Looking forward to reports of your neighbor's noise being quieted by the inserts. Thanks again for the feedback and the picture.

Posted 3 years ago

“Instantly noticeable improvement in sound reduction. And super easy installation.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Pam, Thanks so much for the review. That is exactly what we want to hear: easy and effective.

Posted 3 years ago

“Indows proved to be a great solution to cut down on drafts and lower our heating bills in our 1890s farmhouse. We are very pleased with them.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Jenny, We are so glad that our inserts are helping to provide comfort in your home. We have a special place in our hearts for older homes, so it is always great to hear of our insert providing solutions for owners such as yourself. We truly appreciate you spending the time to provide a review.

Posted 3 years ago

“They keep out the draft so much better than exterior storm windows and look seamless in the window. The only drawback is I had to take down the honey comb blinds I had in my windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sophia, Thanks for the review. We are happy to hear the inserts are working as designed. We appreciate the mention of how seamless the inserts look when in place. While our inserts can accommodate most window treatments and blinds, at times there is insufficient room to seat our inserts as well as specialized window treatments. Thanks again for the feedback.

Posted 3 years ago

“This is our fourth round of Indow Windows as we gradually insulate our 1923 house as well as we can without rebuilding the windows! This time was the first time we worked with the custom fit kit instead of a person coming out to measure for our inserts, and we were worried, but the fit is excellent; the kit was very clear and easy to use. We will be back next winter for our next round! Our only problem was with TFreight, who gave us the wrong phone number to contact them for delivery, then gave us the wrong delivery window, then delivered to us without warning and tried to leave our windows out on the front sidewalk ("I don't do stairs" was the comment from the driver). Please get a new delivery service!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Elisabeth, Thanks for taking the time to give us such a thoughtful and complete review. We are happy to hear your inserts are working as designed. We certainly appreciate you highlighting the ease of using the measuring kit. It is, of course, our aim to continue to provide easy-to-use tools for accurate measurement. Thank you also for highlighting the issues with the delivery. Your engagement is truly helpful as we try to improve the customer experience during delivery. Although the current state of shipping makes it tough to find reliable options, we are actively reviewing all aspects of delivery to ensure the expectations of the customer are met. Thanks again for the very valuable feedback.

Posted 3 years ago

Indow is rated 4.5 based on 1,530 reviews