Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,540 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product ! Ordering, measuring and waiting for them was a bit daunting but after installing them I’m very pleased. The measuring device is not shaped so it facilitates a steady aim of the beam, so I was concerned about my accuracy. But the inserts all seem to fit their designated spots. Also I had to tape the battery compartment shut. I hope the photos below are what I picked as I can’t review them or add comments. The haze you see is from 2 layers of dirty 100 year old glass! You can’t tell the inserts are even there! Which is the point.”

Indow 5 star review on 11th February 2022

Helpful Report

(Self-Measure) - Posted 3 years ago

Richard, Thank you so much for the review and the beautiful pics. It is always nice to see the inserts in place in customer homes. Thanks for bringing up the aesthetic qualities. We pride ourselves on providing great performance without detracting from the view or the integrity/design within the home. Thanks again for the feedback.

Posted 3 years ago

“I purchased these inserts to reduce the noise transmission in my bedroom from my neighbor's pool pump and late-night parties. They have performed as advertised. The reduction in noise is outstanding and I would recommend these inserts to anyone seeking relief from a similar issue.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for reaching out with the review. With warmer temperatures approaching, I anticipate an increase in your neighbor's pool parties. We are glad that your noise-reducing inserts are in place for that.

Posted 3 years ago

“I got two acoustic inserts for my music room to prevent sound from escaping into the neighborhood (if you're a drummer, you know). There's no silver bullet for things like this, but the inserts did make a difference, and there's less outside noise coming IN to the room now too. They were a little pricier than I would have liked, but the quality is there and customer service was great throughout the entire process. Overall, I would recommend and I plan on purchasing more in the future for my home office.”

Helpful Report

Posted 3 years ago

Stephen, Thanks for the review. We have worked increasingly with musicians and sound studio operators looking for sound mitigation. Thanks for mentioning that our inserts work both to keep noise in and out of spaces. We are so happy that we have helped provide a solution for you. Thanks again for taking the time to give feedback on your purchase.

Posted 3 years ago

“Such a great investment. My wife and I wanted to keep our original antique windows, and we were using plastic film to "insulate" our windows. However, the plastic would wrinkle and look messy, and aren't the greatest insulation. So we got Indow Windows to match the style of our home. The inserts are gorgeous and make our home more energy efficient, and I didn't get them for noise reduction, but it is a pleasant surprise and benefit. The inserts are easy to install, especially with their YouTube tutorials. Finally, with the global supply chain issues, they set expectations on delivery date from the outset, and were right on time with their ETA, while always keeping us up to date on our order status. Great company with great customer service. I highly recommend Indow Windows.”

Helpful Report

Posted 3 years ago

Matthew, Thanks so much for taking the time to submit a review. We are so happy that our inserts have provided comfort while not detracting from the beauty of your antique windows. Thanks especially for including the details of your experience regarding ease of installation and our level of customer service. We take great pride in providing truly helpful information and assistance from first call to install. Thanks again for your review and recommendation.

Posted 3 years ago

“Only negative was the cleaner spray bottle did not work, I cleared it which sometimes works, but not this time.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Albert, Thanks for the review. We are happy to hear your inserts are working out for you. Sorry to hear about the spray bottle. We will send out a new cleaning kit for you right away.

Posted 3 years ago

“So far they're working great!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Great to hear. So glad we were able to help bring comfort and quiet into your space.

Posted 3 years ago

“We love our indows. We live next to a train and each time the train pulls away, we used to hear the electric engine whine. With Indows, it's like nothing is there. We ended up getting them on every single window in our house. Thank you!”

Helpful Report

Posted 3 years ago

Alan, It is so great to hear that the inserts have helped bring quiet into your home. Perhaps it is time to pour a glass of wine to celebrate the absence of the "whine". Thanks again for the feedback.

Posted 3 years ago

“Attractive and efficient. We think they are great.”

Helpful Report

(Dealer) - Posted 3 years ago

That is great to hear. Thanks for mentioning both the aesthetics and the performance. We pride ourselves on achieving excellence in both areas.

Posted 3 years ago

“We love our Indow window inserts! They are exactly what we were looking for and look beautiful in our home!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Amber, We are so glad to hear about the success. We pride ourselves on providing great-performing solutions that do not detract from the beauty of the home or the view through the windows. Enjoy the comfort and quiet!

Posted 3 years ago

“We purchased ours to reduce outside noise. They do just that, our room is much quieter now, no more hearing cars or neighbors outside.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Dustin, Thanks for the feedback. We are so glad that the inserts have helped with the car and neighbor noise. It is amazing what an extra dose of quiet can do, right? Thanks again.

Posted 3 years ago

“Thank you!”

Helpful Report

(Dealer) - Posted 3 years ago

Thanks for the review. We are glad to hear the inserts worked out for you.

Posted 3 years ago

“Excellent fit, quality, service”

Helpful Report

(Dealer) - Posted 4 years ago

Joe, Thanks for the supportive words. Maybe they can be used as a byline for us. We will certainly continue our work toward providing the "fit, quality, and service" you mention here. Thanks again. Shalen Customer Engagement Manager

Posted 4 years ago

“The company has been excellent with checking with us throughout the process. Help was available with every step. Calls verified that everything was fine. Emails kept us up to date on progress with manufacturing and shipment. They continued to verify if everything was fine after installing the panels. We inserted these throughout the ground floor windows and basement windows. It really helped cut the drafts in our old vintage windows, helping to preserve the character of the otherwise modern home.”

Helpful Report

Posted 4 years ago

Sina, Thanks for the more detailed review. It is so great to get feedback that confirms that we are communicating well throughout the process. As most likely know, we at Indow have a soft spot for vintage windows. We truly appreciate hearing about another instance where the vintage character in a home can be retained while bringing it up to modern standards for energy savings. Thanks again for your business and the thoughtful feedback.

Posted 4 years ago

“Terrific follow-through during measurements, manufacturing and shipment. Very happy with the product. Everything fitted well and it was easy to install.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Sina, Thank you for your review. We are happy to hear that everything went well with your order. We pride ourselves on our service from first contact to installation support, so it is great to hear that we are successfully covering all the bases. Enjoy your Indows!

Posted 4 years ago

“The large 9-pane window in my mid-century modern home is the only window that was not replaced by the original owners. I’m glad it wasn’t, because it adds a lot of charm to the house. Our first winter in the house, I could feel the cold radiating off those windows! It was a tough choice: close the curtains to avoid the cold, or open them for the natural light. This winter, with my Indows, I don’t have to choose! I’m sitting in my recliner right next to the windows, enjoying the afternoon sun.”

Helpful Report

(Dealer) - Posted 4 years ago

“I love these inserts. They have greatly reduced street noise coming through our bedroom windows. We live in a rural area so there isn't much traffic, but it seems that everyone around here drives a monster truck with huge, loud exhaust pipes. These help a lot. We also got some triple pane windows in other parts of the house and, dare I say, these inserts work much better than the 3P windows for noise reduction”

Helpful Report

(Self-Measure) - Posted 4 years ago

“They say Indow inserts block out about 80% of outside noise, and that is definitely true. The pool pump and neighbor's 6 roosters outside can no longer be heard. Planes flying overhead can be, but I'm grateful for my Indow. Took a LONG time to get (6 months, I think!) but very much worth it for my business.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Courtney, Thanks for the review. We certainly do appreciate your patience during these unprecedented supply chain issues. While the lead times are beginning to reduce now as things begin to clear up, we acknowledge the impact these issues had on customers during a specific time period. We are so glad that the patience you showed us paid off in such a great experience for you with sound reduction. Every sound situation is unique and provides unique soundproofing challenges. We are so happy that your inserts are helping to quiet the pool pump sounds and the roosters next door.

Posted 4 years ago

“My bedroom window is very drafty, so I had a custom-fitted Indow installed. The window was so leaky, though, that winds kept pushing the Indow into the room. The fitter and installer, Jeff Klein, returned to fit retaining pegs into the window frame. Now all is good!”

Helpful Report

(Dealer) - Posted 4 years ago

Paul, Thanks for the review. That does sound like a very drafty window. We are so glad to hear that your dealer could provide the retaining pins necessary. We often use retaining pins on skylight installations, but it is nice to hear feedback for these rare occasions when extreme drafts necessitate their use with traditional windows. Glad to hear about the success. Thanks again for the feedback.

Posted 4 years ago

“It works as well as exxpected. I still hear noise and trashcans in the morning but now they sound a block or so away instead of right outside my window (which they are). I'd say it cuts noise pollution by a lot. I uploaded a foto of my insert as well as a video of the day the hospital next door was being painted. The indow had just arrived and worked.”

Indow 5 star review on 19th December 2021

Helpful Report

(Self-Measure) - Posted 4 years ago

Chris, Thanks for the review and the pic and video. We are so glad your inserts are helping to provide you the quiet that you were seeking. We don't often get video reviews, so we truly appreciate that. Thanks for sharing.

Posted 4 years ago

“The Indow insert really helped cut down the noise of the cars outside. Thank you!”

Helpful Report

(Dealer) - Posted 4 years ago

Nan, Thanks for the feedback. While most associate our inserts with the energy savings properties they provide, we have seen a steady uptick in interest in our acoustic grade inserts. Traffic noise is one of the main reasons why people turn to us for such a solution. So happy to hear that they have helped bring quiet to your home.

Posted 4 years ago

Indow is rated 4.5 based on 1,540 reviews