Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,535 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only negative was the cleaner spray bottle did not work, I cleared it which sometimes works, but not this time.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Albert, Thanks for the review. We are happy to hear your inserts are working out for you. Sorry to hear about the spray bottle. We will send out a new cleaning kit for you right away.

Posted 3 years ago

“So far they're working great!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Great to hear. So glad we were able to help bring comfort and quiet into your space.

Posted 3 years ago

“We love our indows. We live next to a train and each time the train pulls away, we used to hear the electric engine whine. With Indows, it's like nothing is there. We ended up getting them on every single window in our house. Thank you!”

Helpful Report

Posted 3 years ago

Alan, It is so great to hear that the inserts have helped bring quiet into your home. Perhaps it is time to pour a glass of wine to celebrate the absence of the "whine". Thanks again for the feedback.

Posted 3 years ago

“Attractive and efficient. We think they are great.”

Helpful Report

(Dealer) - Posted 3 years ago

That is great to hear. Thanks for mentioning both the aesthetics and the performance. We pride ourselves on achieving excellence in both areas.

Posted 3 years ago

“We love our Indow window inserts! They are exactly what we were looking for and look beautiful in our home!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Amber, We are so glad to hear about the success. We pride ourselves on providing great-performing solutions that do not detract from the beauty of the home or the view through the windows. Enjoy the comfort and quiet!

Posted 3 years ago

“We purchased ours to reduce outside noise. They do just that, our room is much quieter now, no more hearing cars or neighbors outside.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Dustin, Thanks for the feedback. We are so glad that the inserts have helped with the car and neighbor noise. It is amazing what an extra dose of quiet can do, right? Thanks again.

Posted 3 years ago

“Thank you!”

Helpful Report

(Dealer) - Posted 3 years ago

Thanks for the review. We are glad to hear the inserts worked out for you.

Posted 3 years ago

“Excellent fit, quality, service”

Helpful Report

(Dealer) - Posted 3 years ago

Joe, Thanks for the supportive words. Maybe they can be used as a byline for us. We will certainly continue our work toward providing the "fit, quality, and service" you mention here. Thanks again. Shalen Customer Engagement Manager

Posted 3 years ago

“The company has been excellent with checking with us throughout the process. Help was available with every step. Calls verified that everything was fine. Emails kept us up to date on progress with manufacturing and shipment. They continued to verify if everything was fine after installing the panels. We inserted these throughout the ground floor windows and basement windows. It really helped cut the drafts in our old vintage windows, helping to preserve the character of the otherwise modern home.”

Helpful Report

Posted 3 years ago

Sina, Thanks for the more detailed review. It is so great to get feedback that confirms that we are communicating well throughout the process. As most likely know, we at Indow have a soft spot for vintage windows. We truly appreciate hearing about another instance where the vintage character in a home can be retained while bringing it up to modern standards for energy savings. Thanks again for your business and the thoughtful feedback.

Posted 3 years ago

“Terrific follow-through during measurements, manufacturing and shipment. Very happy with the product. Everything fitted well and it was easy to install.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Sina, Thank you for your review. We are happy to hear that everything went well with your order. We pride ourselves on our service from first contact to installation support, so it is great to hear that we are successfully covering all the bases. Enjoy your Indows!

Posted 3 years ago

“The large 9-pane window in my mid-century modern home is the only window that was not replaced by the original owners. I’m glad it wasn’t, because it adds a lot of charm to the house. Our first winter in the house, I could feel the cold radiating off those windows! It was a tough choice: close the curtains to avoid the cold, or open them for the natural light. This winter, with my Indows, I don’t have to choose! I’m sitting in my recliner right next to the windows, enjoying the afternoon sun.”

Helpful Report

(Dealer) - Posted 3 years ago

“I love these inserts. They have greatly reduced street noise coming through our bedroom windows. We live in a rural area so there isn't much traffic, but it seems that everyone around here drives a monster truck with huge, loud exhaust pipes. These help a lot. We also got some triple pane windows in other parts of the house and, dare I say, these inserts work much better than the 3P windows for noise reduction”

Helpful Report

(Self-Measure) - Posted 3 years ago

“They say Indow inserts block out about 80% of outside noise, and that is definitely true. The pool pump and neighbor's 6 roosters outside can no longer be heard. Planes flying overhead can be, but I'm grateful for my Indow. Took a LONG time to get (6 months, I think!) but very much worth it for my business.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Courtney, Thanks for the review. We certainly do appreciate your patience during these unprecedented supply chain issues. While the lead times are beginning to reduce now as things begin to clear up, we acknowledge the impact these issues had on customers during a specific time period. We are so glad that the patience you showed us paid off in such a great experience for you with sound reduction. Every sound situation is unique and provides unique soundproofing challenges. We are so happy that your inserts are helping to quiet the pool pump sounds and the roosters next door.

Posted 3 years ago

“My bedroom window is very drafty, so I had a custom-fitted Indow installed. The window was so leaky, though, that winds kept pushing the Indow into the room. The fitter and installer, Jeff Klein, returned to fit retaining pegs into the window frame. Now all is good!”

Helpful Report

(Dealer) - Posted 3 years ago

Paul, Thanks for the review. That does sound like a very drafty window. We are so glad to hear that your dealer could provide the retaining pins necessary. We often use retaining pins on skylight installations, but it is nice to hear feedback for these rare occasions when extreme drafts necessitate their use with traditional windows. Glad to hear about the success. Thanks again for the feedback.

Posted 3 years ago

“It works as well as exxpected. I still hear noise and trashcans in the morning but now they sound a block or so away instead of right outside my window (which they are). I'd say it cuts noise pollution by a lot. I uploaded a foto of my insert as well as a video of the day the hospital next door was being painted. The indow had just arrived and worked.”

Indow 5 star review on 19th December 2021

Helpful Report

(Self-Measure) - Posted 3 years ago

Chris, Thanks for the review and the pic and video. We are so glad your inserts are helping to provide you the quiet that you were seeking. We don't often get video reviews, so we truly appreciate that. Thanks for sharing.

Posted 3 years ago

“The Indow insert really helped cut down the noise of the cars outside. Thank you!”

Helpful Report

(Dealer) - Posted 3 years ago

Nan, Thanks for the feedback. While most associate our inserts with the energy savings properties they provide, we have seen a steady uptick in interest in our acoustic grade inserts. Traffic noise is one of the main reasons why people turn to us for such a solution. So happy to hear that they have helped bring quiet to your home.

Posted 3 years ago

“So far, very impressed……simple install with thorough instructions…..perfect fit.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Gerald, Great to hear. We pride ourselves on providing simple instructions for an easy install. So glad that this went smoothly and that the inserts fit as they are guaranteed to do. Thanks again for the review.

Posted 3 years ago

“My Indow insert fits perfectly and helps a lot with the noise outside. I’m very satisfied.”

Helpful Report

(Self-Measure) - Posted 3 years ago

John, So glad to hear about your experience with the inserts. Of course, the perfect fit is a key component in ensuring that the noise reduction properties are maximized. Thanks for the feedback and enjoy the quiet.

Posted 3 years ago

“Thanks so much. I'm happy to have 6 of my windows more efficient from using Indow. I appreciate the thorough and detailed process. All around great experience.”

Indow 5 star review on 14th December 2021

Helpful Report

(Self-Measure) - Posted 3 years ago

“Good service, delivery and fitment. Improved window insulation as hoped for. One comment, the protective material on both sides was tough to remove; had to peel back the material in small increments to avoid excessive pressure and bending of the insert.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Iain, Great to hear that you are pleased with the insulating properties of the inserts. Thanks also for the feedback regarding the protective film. This material is designed to stay on, ensuring protection during shipping. However, it is also designed to be easily removed without undue pressure. We are sorry to hear that this process provided complications for you and have taken note of this concern. Thanks again for the review.

Posted 3 years ago

Indow is rated 4.5 based on 1,535 reviews