Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,530 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works great”

Helpful Report

(Self-Measure) - Posted 3 years ago

Mark, So glad to hear that our inserts are working out for you. Energy savings and comfort are welcome additions to the home this time of year.

Posted 3 years ago

“My home office overlooks a high school parking lot, so marching band practices, thumping car stereos, after-hours burnouts, and newly-licensed drivers honking their horns are a part of daily life. As part of a more comprehensive soundproofing strategy, another acoustic solutions company referred me to this product. The process of measuring and ordering was very easy, and I felt confident knowing that the process would yield a perfect fit. Indow did a great job communicating regarding delays related to the global supply chain, and it was worth the wait. The insert doesn't cancel out everything, but it's a significant improvement and I would 100% recommend the product.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Gwen, Thanks for the review. We are so glad to hear our inserts have made a difference in your home office. We especially appreciate the mention of our communication efforts and are grateful for the referral by the other acoustic solutions company. We hope the quiet our inserts have brought you can truly help you to be more content and productive in your home office. Thanks again for the feedback.

Posted 3 years ago

“Worth the wait. Everyone was very helpful along the way.”

Helpful Report

(Self-Measure) - Posted 3 years ago

David, Thanks for the message and review. We are so glad to hear that your inserts are working well for you. It is also great to hear that we have provided good customer service all along the way.

Posted 3 years ago

“Finished installing new Indow inserts about a month ago in our circa 1906 single pane, double hung windows. I was concermed about the outside rim making our already busy trim work look too thick, but it blends in fine and I barely notice it. We already see a noticeable difference in heat retention and noise abatement. Also, kudos to Indow team for excellent measurement instruction kit. It was very informative with clear instructions. More labor intensive but less guesswork than ordering mini blinds! 100% happy with our purchase and highly recommend, especially for older homes.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Anne, Thanks for the feedback. We are happy to hear the inserts are working so well in your historic home. We appreciate you pointing out the fact that the inserts blend well with your decor. We are also glad to hear that our measuring instructions were clear and easy for you to follow. It truly makes us all happy to have brought comfort and quiet to another satisfied customer. Thanks again for the review.

Posted 3 years ago

“The inserts worked like magic, turning our noisy Manhattan bedroom, where we couldn't sleep without earplugs, into a quiet and cozy room, where it's possible to listen enjoy reading a book in silence.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Boris, We are so glad the inserts have helped to provide you with the quiet you desire. As we have stated before, while it is not by magic, the effect of our inserts can certainly make an unbelievable difference. Thanks again for the review.

Posted 3 years ago

“Perfect fit, easy to install, effective.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Mike, We are so glad to hear that you are pleased with the inserts. Your simply stated review might as well be a tagline for our inserts. Thanks for the review.

Posted 3 years ago

“My Indow inserts check off all the boxes for me: Look great, easy to install, big reduction in noise coming in from outside (I have them in my music studio.) I'm very happy with them and highly recommend them for anyone who wants to reduce outside noise while looking great.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Bill, Great to hear that our inserts have provided an effective solution for your music studio. More and more, those involved in music production have turned to us for such solutions. Thanks also for pointing out the aesthetic aspects. We have always aimed at providing comfort and quiet in a way that is unobtrusive and easily integrates with existing design elements in the home or office. We wish you the best on your music projects.

Posted 3 years ago

“We love our indow inserts. They are very high quality and have met or exceeded our expectations.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Jim, We are so glad to hear that our inserts have met your expectations for quality. We pride ourselves on our craftsmanship and truly appreciate your recognition. Thanks for the review.

Posted 3 years ago

“The customer service was great, but the wait time was obviously insane. I know it’s not your fault, but the emails leading up to the delivery were really confusing. It was hard to know if I was getting new information or just repeated information, sometimes an email was a mix of both old and new info and they were very long. The delivery was almost infeasible without an elevator and a walk up. The product is doing what it said it would though, and it was more affordable than the competition.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Madison, Thanks for your review. We truly appreciate the feedback. While we have tried our best to be as clear as possible in our communication, we recognize that there has been confusion at times. The uncertainty of these unprecedented times has certainly led to a lot of issues that we as a company have never had to deal with before. While we are certainly happy to hear that the inserts have fulfilled your needs, we look forward to fulfilling these customer needs without the extra time or complications. As supply chain and shipping complexities begin to ease, we will continue our work to ensure our customers get the comfort and quiet they seek as quickly and efficiently as possible. Thanks again for the review.

Posted 3 years ago

“My bedroom window backs up to train tracks. The train honking happens at all hours of the day/night and is loud that it makes my house shake. Before I got my Indow inserts I wasn’t able to sleep through the night, even though I had modern double-paned windows. The sound is still audible but sounds way more faint and distant. Huge increase in my quality of life, so I’m loving my inserts!”

Helpful Report

(Dealer) - Posted 3 years ago

Eileen, So glad to hear that your inserts have brought you the quiet you craved and brought the train noises down. It is amazing what a dose of noise reduction can do to help make living that much better. Thanks for the feedback.

Posted 3 years ago

“These Indows are good quality, the compression material is excellent. Measurements were great.”

Indow 5 star review on 9th November 2021

Helpful Report

(Self-Measure) - Posted 3 years ago

We are so glad that you are happy with your inserts. We are very proud of our materials, craftsmanship, and accurate measurement process. It makes us even prouder when these things specifically get mentioned by a customer. Thanks for your business and for your review.

Posted 3 years ago

“Order came in sooner than expected. Installed them and they all fit. I no longer hear the dogs at before the sun AM!! The delivery was dissapointing. They never called to set up a time for me to be home. I work from home. the company deleiverd while I was home, never rang the door bell/car was in driveway. It was raining. A neighbor came over to tell me about the delivery. Crate was damaged but contents were okay.”

Indow 5 star review on 4th November 2021

Helpful Report

(Self-Measure) - Posted 3 years ago

Mark, Thanks for the review. While we are very happy that our inserts are working well to keep the sounds of the dogs at bay, we are sorry to hear about the complications regarding delivery. Obviously, this level of service does not meet our expectations or yours. As we are always trying to ensure that expectations are met, we have relayed this to our shipping partner. While we understand that the shipping industry is under unprecedented strain right now, we remain committed to a complete and professional customer experience from first contact to order delivery. Thanks again for the feedback.

Posted 3 years ago

“The Indow noise cancellation insert works like a magic. My office now is like a different world than before. The only downside is I waited over three months to get it.”

Helpful Report

Posted 3 years ago

Tony, Thanks for the feedback and thanks for your patience. We are so glad to hear that our inserts have been effective in bringing quiet to your office setting. While not magic, the difference in quality of life and business that noise reduction can bring is often unbelievable. We understand that these pandemic-related delays have had considerable impact on our customers. We now are seeing indicators that some of those mitigating factors are beginning to ease and hope to be adjusting our lead times soon. Thanks for sticking with us and letting us, and others, know that during these unprecedented times, our solutions are indeed worth the wait.

Posted 3 years ago

“I love them they perform great. I took two pictures, one where the sun it the floor through a window before install and one where the sun hit the floor through the Indow. These windows are about two feet apart. The regular window’s temperature was 102 degrees, the Indow window 78 degrees. I’m very happy.”

Indow 5 star review on 2nd November 2021

Helpful Report

(Self-Measure) - Posted 3 years ago

John, Thank you so much for the review and the pictures. It is especially great to get more real situation data regarding the effectiveness of our shade grade inserts. We are so happy our inserts were able to help control temperatures in your home. Thanks again.

Posted 3 years ago

“Easy to instal, very quiet”

Helpful Report

(Self-Measure) - Posted 3 years ago

James, Thanks for the review. We are glad to hear that installation went well and you are getting the quiet you desire.

Posted 3 years ago

“Although it took more than 3 months to receive the windows due to the pandemic, we finally received and installed, the noise were significantly reduced and my daughter was very appreciated when we self installed in her room.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Jim, Thanks for the review. We certainly appreciate your patience during these unprecedented times. We are so glad to hear that our inserts have helped bring quiet into your home.

Posted 3 years ago

“Great soundproof insulation... life changer!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Cristina, Thanks for the review. It is truly amazing what a little quiet can do, right? We are so happy that we could bring comfort and quiet to your space. That is indeed a life change we can stand by. Thanks again.

Posted 3 years ago

“Love my inserts and the process that led up to receiving them. Customer service and communications are fantastic and the quality of your product is top notch.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Gabe, Great to hear that your inserts are working so well. We are also glad to hear that the service and communication elements of your order went well. We truly appreciate your feedback as it helps us to improve our work and ensure that all of or customers' needs are met. Thanks again.

Posted 3 years ago

“The customer service is outstanding and the indow windows work as described!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Jay, Thanks for the review. We are so glad your inserts are working out and that you appreciated our level of customer service. Be sure to let us know (and your friends and family) should you find a need for more comfort and quiet. We are happy to help.

Posted 3 years ago

“Work well. Don’t get rid of low rumbles but I didn’t expect them to. They work well for most noise frequencies though.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Chuck, Thanks for the feedback. We are glad the inserts are working out for you. Thanks for pointing out the reality of low frequencies. Due to the nature of low frequency sound waves, the rumbles can travel through a wider variety of materials in your home (walls, etc.) We are glad to hear our inserts are providing good performance on the other sound frequencies and giving you the quiet you desire.

Posted 3 years ago

Indow is rated 4.5 based on 1,530 reviews