Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,530 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 4 Indow window inserts made. I was very impressed by the product received, overall quality and would order again as the need arises. Due to the current supply chain shortages, it did take longer than originally estimated. However, Indow kept me completely informed as to status and showed strong concern for customer satisfaction.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Gary, Thanks for your review. We especially appreciate you noting the build quality of the inserts. We also appreciate your patience during these unprecedented times. We remain committed to keeping our customers informed and engaged throughout the order process. We truly appreciate your understanding.

Posted 3 years ago

“I am 100% satisfied with my inserts. As most people know, being a recording musician requires that you filter out as much outside noise as possible. If you’re anything like me, I don’t own the place I’m living in, and certainly don’t have the money to make my room 100% soundproof, so I was determined to find a viable solution. My search led me to the Indow Window website and the rest is history. I no longer have to listen to cicadas all throughout the day, my neighbor’s dog is less irritating, and I can finally get a sense of peace from this noisy world.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Anthony, Thanks for the great review. We are so glad that our inserts worked for your music recording needs. You bring up a good point regarding the inobtrusive nature of our product. The fact that our inserts require no hardware makes it a perfect option for those who do not own the place they live. Thanks again for the feedback and happy recording to you.

Posted 3 years ago

“I'm a fan of my new indows. My house has beautiful original wavy glass windows that are drafty. With my indow inserts, I am able to keep them!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Melissa, Thanks for sharing. Nothing better than celebrating the beauty of older windows with new Indows. So glad we could help.

Posted 3 years ago

“We love the noise reduction offered by the acoustic insert option, because makes the home more quiet and peaceful!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Lane, Thanks for the review. It is great to hear that the inserts have helped with noise reduction. Peace and quiet can really make your house feel like a home.

Posted 3 years ago

“I’ve been trying to solve the noise problem for many many years… indow solved the problem! Thanks!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks so much for the feedback. We are so glad to hear that we were able to bring the desired quiet into your space.

Posted 3 years ago

“We purchased an Indow insert so we could keep our beautiful original 1939 leaded glass window. Our goal was only to stop drafts. It not only stopped the drafts it also decreased street noise. We did not expect this benefit what a pleasant surprise.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Darci, Thanks for the review. We are happy to hear that your inserts are bringing both comfort and quiet to your home. While we began our business with energy savings in mind, more and more folks are seeking the "pleasant surprise" of a quieter home that our inserts can provide. Thanks again for the feedback.

Posted 3 years ago

“No complaints, except I wish we'd have gotten them sooner. We have a noisy neighbor, and I was shocked how much less noise I could hear next door as I pressed the Indows in place. This is a perfect solution for us.”

Helpful Report

(Self-Measure) - Posted 3 years ago

David, Thanks so much for the review. We are happy to hear that the inserts are working so well for you. Thanks also for your patience. We are optimistic that the supply chain issues that have lead to longer lead times will soon begin to ease. Thanks again for the feedback.

Posted 3 years ago

“To me, this was a long shot solution to isolate (my own) noise from neighbors, so when I installed them, I didn't have very high expectations, but darn I was wrong. They work like a charm. Provided you do the measurements right, the system does indeed deliver the value it promises. The installation was simple and the packaging was excellent. If you can endure the long wait times, the final result will not disappoint.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Ramiro, So great to hear that the inserts are bringing you the quiet you desired. It is often surprising to hear how much noise is mitigated by our inserts. We appreciate your patience and understanding through this process. We hope to see lead times decreasing as these ongoing supply chain issues begin to return to normal. Thanks again.

Posted 3 years ago

“Garbage pickup always woke me up, even when I wore earplugs. After installation, I’ve been able to snooze through it! Definitely a significant reduction in noise.”

Helpful Report

(Dealer) - Posted 3 years ago

Thanks for the feedback. It is always good to be rid of garbage, especially noisy garbage. It is great to hear that we have brought quiet to your home and allowed you to get the sleep you desire. Thanks again.

Posted 3 years ago

“Works beautifully. Had my Handyman come and install it. You cannot tell that you even have an insert in front of the window!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Diana, Great to hear. So glad you mentioned how "invisible" they appear in the window. This is an aspect that so many customers are looking for in an interior storm window. The optical grade acrylic (clearer than glass) and unobtrusive trim really do help retain focus on what is important: the view, and the look of the existing window. Thanks again for the review.

Posted 3 years ago

“Now I cannot write a review on cleaning/maintenance or anything to the longevity of the insert but as far as noise reduction is concerned this is a great product. I live adjacent to a highway which causes a bit of noise in our bedroom. Since installing the inserts we have noticed a drastic reduction in highway noise.”

Helpful Report

(Self-Measure) - Posted 3 years ago

David, Thanks for the feedback. We are so happy to hear that the inserts have reduced the highway noise in the bedroom. It is amazing what a good dose of quiet can do. As to longevity, these inserts are designed to last a lifetime when properly handled and stored. Also, the included cleaning kit makes it easy to clean your inserts. Feel free to reach out to us if you have any questions regarding cleaning/maintenance.

Posted 3 years ago

“While there were a few bumps along the way after ordering the Indow inserts (incorrect address on the shipping label after confirming it twice with a representative prior to shipment; 15 week production time due to supply issues) they have ultimately been a success for our tenant, who says they reduce noise pollution by 70-80%. Great product.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thanks for the review. We are happy to hear that your tenant is pleased with the inserts. We understand the extended timelines have certainly been an issue and we remain committed to doing all we can to reduce those lead times going forward. As we strive to improve on all aspects of our business, we truly appreciate your feedback and engagement in this process.

Posted 3 years ago

“Noise greatly reduced..easy to install..excellent information throughout”

Helpful Report

(Self-Measure) - Posted 3 years ago

Ariel, Thank you so much for the feedback. We are delighted to hear that the inserts helped so much with noise reduction. It is also great to hear that the install was as easy as it is designed to be. Thanks again for the review.

Posted 3 years ago

“When the cold weather sets in that will be the test! I found the process relatively easy after a few false starts. I used the videos to help me. It was a little difficult for me to use the laser measuring tool, because I already had blinds installed and my windows are tall - I am short - and I didn't know how to take them down and reinstall, and I really didn't want to do that. So there was a bit of guess work involved. I held my breath when the inserts arrived. It was a really tight fit, but I got them in. The hard part was getting them up underneath the blinds and shoving them into place, but I did it. They fit snuggly. Now I have to figure out how to better insulate my front door and I should be comfortable in my downstairs this winter. Builders grade is almost as bad as Historic Preservation sometimes. Wish me luck.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Nancy, Thank you so much for the feedback. We are glad your inserts fit snugly in place. It seems you are indeed ready for the colder weather. We are happy the videos and other resources were of help in the measuring and installation process. Thanks especially for the feedback about measuring and installing with existing blinds. Many other customers have questions surrounding window treatments and it is always good to have a testimonial describing how we can address the challenges and come up with effective solutions in such situations. Good luck with your other winterizing projects and thanks again for the review.

Posted 3 years ago

“They are great. We live next to a busy street, so noise abatement was our primary interest. They have significantly reduced street noise, and we'd definitely recommend these to anyone.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Nathan, So glad to hear that your inserts are providing the quiet you were looking for. We appreciate the feedback and your recommendation.

Posted 3 years ago

“The only issue I had was with the delay. I understand you had problems with material but your long email explanation blaming the delay on your moving to a new facility left me baffled. Too much info”

Helpful Report

(Self-Measure) - Posted 3 years ago

Gerard, Great to hear the inserts are working out. Thank you for the feedback regarding the delay and our communication efforts. We are always trying to improve our communication and processes. We truly appreciate your engagement. Our intention was to keep everything clear concerning pandemic related delays as well as any delay caused by our facility move. We apologize for any confusion our updates caused. We appreciate your patience and understanding in these unprecedented times.

Posted 3 years ago

“Easy install, excellent communication, quality product.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Mike, Thanks for the review. Glad to hear that all aspects of your order worked out. We really appreciate the feedback.

Posted 3 years ago

“We were kept well-informed of production delays due to Covid. Our Indows finally arrived well protected but lots of packing materials to recycle including lumber which may be problematic for some people. Our windows are fairly large so installation was somewhat cumbersome, but they fit well. They have definitely decreased the amount of traffic noise we hear and have made our bedroom a much more quiet and peaceful place to sleep. They are expensive but still cheaper than a triple or offset double pane replacement window.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Cathy, Thanks for the review. We are so glad to hear your inserts are bringing you the quiet you desired. The feedback concerning shipping and installation is duly noted. We always welcome information that can help improve our business. Thank you for being engaged in this process.

Posted 3 years ago

“So easy to put in and take out So light and easy to handle Easy to store when not in use by sliding behind a tall bureau, hutch etc”

Helpful Report

Posted 3 years ago

Joyce, Thanks for the review. We are so pleased that your inserts are working well for you. Thanks especially for highlighting how lightweight and easy to handle and store they are.

Posted 3 years ago

“After our first summer with Indow inserts in 3 older bay windows in our living room, we are thoroughly impressed with how much they have reduced road noise and improved temperature comfort in the room. Two minor things to be even better would have been a true white frame option and a reusable container for off-season storage.”

Helpful Report

(Dealer) - Posted 3 years ago

Benny, Thanks for the feedback and the review. We are so glad to hear that the inserts are working out for your bay windows. Your suggestions are noted and certainly appreciated. We are committed to continued improvement on all fronts and appreciate your engagement in that process.

Posted 3 years ago

Indow is rated 4.5 based on 1,530 reviews