Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,540 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

Write Your review

Tell us how Indow made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came in sooner than expected. Installed them and they all fit. I no longer hear the dogs at before the sun AM!! The delivery was dissapointing. They never called to set up a time for me to be home. I work from home. the company deleiverd while I was home, never rang the door bell/car was in driveway. It was raining. A neighbor came over to tell me about the delivery. Crate was damaged but contents were okay.”

Indow 5 star review on 4th November 2021

Helpful Report

(Self-Measure) - Posted 4 years ago

Mark, Thanks for the review. While we are very happy that our inserts are working well to keep the sounds of the dogs at bay, we are sorry to hear about the complications regarding delivery. Obviously, this level of service does not meet our expectations or yours. As we are always trying to ensure that expectations are met, we have relayed this to our shipping partner. While we understand that the shipping industry is under unprecedented strain right now, we remain committed to a complete and professional customer experience from first contact to order delivery. Thanks again for the feedback.

Posted 4 years ago

“The Indow noise cancellation insert works like a magic. My office now is like a different world than before. The only downside is I waited over three months to get it.”

Helpful Report

Posted 4 years ago

Tony, Thanks for the feedback and thanks for your patience. We are so glad to hear that our inserts have been effective in bringing quiet to your office setting. While not magic, the difference in quality of life and business that noise reduction can bring is often unbelievable. We understand that these pandemic-related delays have had considerable impact on our customers. We now are seeing indicators that some of those mitigating factors are beginning to ease and hope to be adjusting our lead times soon. Thanks for sticking with us and letting us, and others, know that during these unprecedented times, our solutions are indeed worth the wait.

Posted 4 years ago

“I love them they perform great. I took two pictures, one where the sun it the floor through a window before install and one where the sun hit the floor through the Indow. These windows are about two feet apart. The regular window’s temperature was 102 degrees, the Indow window 78 degrees. I’m very happy.”

Indow 5 star review on 2nd November 2021

Helpful Report

(Self-Measure) - Posted 4 years ago

John, Thank you so much for the review and the pictures. It is especially great to get more real situation data regarding the effectiveness of our shade grade inserts. We are so happy our inserts were able to help control temperatures in your home. Thanks again.

Posted 4 years ago

“Easy to instal, very quiet”

Helpful Report

(Self-Measure) - Posted 4 years ago

James, Thanks for the review. We are glad to hear that installation went well and you are getting the quiet you desire.

Posted 4 years ago

“Although it took more than 3 months to receive the windows due to the pandemic, we finally received and installed, the noise were significantly reduced and my daughter was very appreciated when we self installed in her room.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Jim, Thanks for the review. We certainly appreciate your patience during these unprecedented times. We are so glad to hear that our inserts have helped bring quiet into your home.

Posted 4 years ago

“Great soundproof insulation... life changer!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Cristina, Thanks for the review. It is truly amazing what a little quiet can do, right? We are so happy that we could bring comfort and quiet to your space. That is indeed a life change we can stand by. Thanks again.

Posted 4 years ago

“Love my inserts and the process that led up to receiving them. Customer service and communications are fantastic and the quality of your product is top notch.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Gabe, Great to hear that your inserts are working so well. We are also glad to hear that the service and communication elements of your order went well. We truly appreciate your feedback as it helps us to improve our work and ensure that all of or customers' needs are met. Thanks again.

Posted 4 years ago

“The customer service is outstanding and the indow windows work as described!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Jay, Thanks for the review. We are so glad your inserts are working out and that you appreciated our level of customer service. Be sure to let us know (and your friends and family) should you find a need for more comfort and quiet. We are happy to help.

Posted 4 years ago

“Work well. Don’t get rid of low rumbles but I didn’t expect them to. They work well for most noise frequencies though.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Chuck, Thanks for the feedback. We are glad the inserts are working out for you. Thanks for pointing out the reality of low frequencies. Due to the nature of low frequency sound waves, the rumbles can travel through a wider variety of materials in your home (walls, etc.) We are glad to hear our inserts are providing good performance on the other sound frequencies and giving you the quiet you desire.

Posted 4 years ago

“I have 4 Indow window inserts made. I was very impressed by the product received, overall quality and would order again as the need arises. Due to the current supply chain shortages, it did take longer than originally estimated. However, Indow kept me completely informed as to status and showed strong concern for customer satisfaction.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Gary, Thanks for your review. We especially appreciate you noting the build quality of the inserts. We also appreciate your patience during these unprecedented times. We remain committed to keeping our customers informed and engaged throughout the order process. We truly appreciate your understanding.

Posted 4 years ago

“I am 100% satisfied with my inserts. As most people know, being a recording musician requires that you filter out as much outside noise as possible. If you’re anything like me, I don’t own the place I’m living in, and certainly don’t have the money to make my room 100% soundproof, so I was determined to find a viable solution. My search led me to the Indow Window website and the rest is history. I no longer have to listen to cicadas all throughout the day, my neighbor’s dog is less irritating, and I can finally get a sense of peace from this noisy world.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Anthony, Thanks for the great review. We are so glad that our inserts worked for your music recording needs. You bring up a good point regarding the inobtrusive nature of our product. The fact that our inserts require no hardware makes it a perfect option for those who do not own the place they live. Thanks again for the feedback and happy recording to you.

Posted 4 years ago

“I'm a fan of my new indows. My house has beautiful original wavy glass windows that are drafty. With my indow inserts, I am able to keep them!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Melissa, Thanks for sharing. Nothing better than celebrating the beauty of older windows with new Indows. So glad we could help.

Posted 4 years ago

“We love the noise reduction offered by the acoustic insert option, because makes the home more quiet and peaceful!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Lane, Thanks for the review. It is great to hear that the inserts have helped with noise reduction. Peace and quiet can really make your house feel like a home.

Posted 4 years ago

“I’ve been trying to solve the noise problem for many many years… indow solved the problem! Thanks!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thanks so much for the feedback. We are so glad to hear that we were able to bring the desired quiet into your space.

Posted 4 years ago

“We purchased an Indow insert so we could keep our beautiful original 1939 leaded glass window. Our goal was only to stop drafts. It not only stopped the drafts it also decreased street noise. We did not expect this benefit what a pleasant surprise.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Darci, Thanks for the review. We are happy to hear that your inserts are bringing both comfort and quiet to your home. While we began our business with energy savings in mind, more and more folks are seeking the "pleasant surprise" of a quieter home that our inserts can provide. Thanks again for the feedback.

Posted 4 years ago

“No complaints, except I wish we'd have gotten them sooner. We have a noisy neighbor, and I was shocked how much less noise I could hear next door as I pressed the Indows in place. This is a perfect solution for us.”

Helpful Report

(Self-Measure) - Posted 4 years ago

David, Thanks so much for the review. We are happy to hear that the inserts are working so well for you. Thanks also for your patience. We are optimistic that the supply chain issues that have lead to longer lead times will soon begin to ease. Thanks again for the feedback.

Posted 4 years ago

“To me, this was a long shot solution to isolate (my own) noise from neighbors, so when I installed them, I didn't have very high expectations, but darn I was wrong. They work like a charm. Provided you do the measurements right, the system does indeed deliver the value it promises. The installation was simple and the packaging was excellent. If you can endure the long wait times, the final result will not disappoint.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Ramiro, So great to hear that the inserts are bringing you the quiet you desired. It is often surprising to hear how much noise is mitigated by our inserts. We appreciate your patience and understanding through this process. We hope to see lead times decreasing as these ongoing supply chain issues begin to return to normal. Thanks again.

Posted 4 years ago

“Garbage pickup always woke me up, even when I wore earplugs. After installation, I’ve been able to snooze through it! Definitely a significant reduction in noise.”

Helpful Report

(Dealer) - Posted 4 years ago

Thanks for the feedback. It is always good to be rid of garbage, especially noisy garbage. It is great to hear that we have brought quiet to your home and allowed you to get the sleep you desire. Thanks again.

Posted 4 years ago

“Works beautifully. Had my Handyman come and install it. You cannot tell that you even have an insert in front of the window!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Diana, Great to hear. So glad you mentioned how "invisible" they appear in the window. This is an aspect that so many customers are looking for in an interior storm window. The optical grade acrylic (clearer than glass) and unobtrusive trim really do help retain focus on what is important: the view, and the look of the existing window. Thanks again for the review.

Posted 4 years ago

“Now I cannot write a review on cleaning/maintenance or anything to the longevity of the insert but as far as noise reduction is concerned this is a great product. I live adjacent to a highway which causes a bit of noise in our bedroom. Since installing the inserts we have noticed a drastic reduction in highway noise.”

Helpful Report

(Self-Measure) - Posted 4 years ago

David, Thanks for the feedback. We are so happy to hear that the inserts have reduced the highway noise in the bedroom. It is amazing what a good dose of quiet can do. As to longevity, these inserts are designed to last a lifetime when properly handled and stored. Also, the included cleaning kit makes it easy to clean your inserts. Feel free to reach out to us if you have any questions regarding cleaning/maintenance.

Posted 4 years ago

Indow is rated 4.5 based on 1,540 reviews