Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,540 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next I would like to see a black out screen with a round tube for a AC unit.”

Helpful Report

(Dealer) - Posted 4 years ago

Cindy, I have to say, that is an intriguing idea. Similar to the other inserts we make with special geometry, we likely could make an excellent option for such a design. You've given us something to think about. Thanks for the feedback and thanks for the stars. Shalen Customer Engagement Manager

Posted 4 years ago

“It is amazing how these inserts have helped to quieten the street noise! I would say there is at least 20-30% less noise penetrating through now than previously. Incredibly clear and transparent, same or better than glass. A bit cumbersome for one person to install but getting better at managing it on my own each time I try. Larger windows definitely need at least two people. Also looking forward to hopefully having reduced energy costs when winter rolls around!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Shauna, Thanks for the feedback. We appreciate it. It certainly is amazing about the noise reduction. While every building's situation is different, in independent studies our inserts have shown 50-70% noise reduction from single-pane alone. Thank you for mentioning the clarity of our optical-grade acrylic. Though installation can more often than not be handled by just one, you make a good point about cooperation from another for those who have large windows. The energy savings can certainly be more pronounced in the winter, but, as customers report, our inserts can give the gift of energy savings in every season. Thanks again for taking the time to let us know about your experience.

Posted 4 years ago

“Indows fit great, look great, and have diminished the road noise and heat coming through our single pane windows significantly!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thanks for review and the pics. The windows and inserts look great. So glad we could add comfort and quiet to your home.

Posted 4 years ago

“I love my sleep panels! There is no price on good quality and longer sleep”

Helpful Report

(Self-Measure) - Posted 4 years ago

Josee, Thanks for the feedback. It is true what you say about the value of a good sleep. It is great to hear that our sleep panels have allowed you to sleep longer and better. Better sleep, better life!

Posted 4 years ago

“Good quality, easy to install, everything as advertised”

Helpful Report

(Self-Measure) - Posted 4 years ago

George, Great to hear! Always good to hear that our inserts are performing as they should.

Posted 4 years ago

“We live in a 100 year old home in texas. The ac goes 24/7 during the summers and now I actually hear it shut off mid day. Also we can no longer hear the rooster crowing out back! We are so very pleased with the inserts and have been telling anyone that would listen about how amazing they are! Thank you!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Catherine, Thanks for the feedback. It is always great to hear that our inserts are performing as designed. We are happy to hear you are getting both energy savings and reduced rooster crowing (a.k.a. comfort and peace) in your home. Also, thanks for spreading the word. We appreciate it. Shalen Customer Engagement Manager

Posted 4 years ago

“I have four of them in my skylights that I can remove in summer, and two in my basement windows. The lookk good and perform well, especially the skylight units.”

Helpful Report

(Dealer) - Posted 4 years ago

James, Thanks for the feedback. It is great to hear that both your basement window and skylight inserts are working out so well. Shalen Customer Engagement Manager

Posted 4 years ago

“East to install and looks great can’t even tell their are there.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Vlada, Thanks for the feedback. It is always great to hear that installation went well and that the inserts do not interfere with the look of the room. Shalen Customer Engagement Manager

Posted 4 years ago

“We chose Indow inserts primarily to reduce noise from a busy street. The inserts have exceeded our expectations!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Mike, Great to hear our inserts are giving you the noise relief you expected and more.

Posted 4 years ago

“They fit great, look great, and really help reduce the traffic noise. I'm so glad I got them. Thanks!”

Helpful Report

(Self-Measure) - Posted 4 years ago

John, So glad to hear our inserts fit so well and worked out for your traffic noise issue.

Posted 4 years ago

“We bought our Indow inserts to seal off the cold coming through our basement windows in the winter. The inserts fit very well and look nice, but since they were installed in April, it will be several months before we know how well they succeed in blocking the cold air. I'm optimistic.”

Helpful Report

(Dealer) - Posted 4 years ago

Thanks for the feedback. We are glad to hear the fit and appearance is to your liking. We are confident that your optimism will be rewarded by a warmer basement this winter.

Posted 4 years ago

“Absolutely amazing! We can't believe how dramatic the difference is. We live next to a busy freeway and the indow windows have reduced the loud freeway noise to almost complete silence. I would recommend these to anyone. One consideration however: once you do one room, you may be tempted to want to buy them for every room in your whole house!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi Chad. Thanks for the feedback. It is great to hear that our window inserts have kept the busy freeway sounds at bay. Thanks also for your enthusiastic recommendation.

Posted 4 years ago

“The Indow window are a great solution to having VERY large single pane windows that would cost a lot more to replace. They are absolutely clear, at least at the beginning. Fairly easy to install, but I learned a few tricks for our 6 foot by nearly 4 foot windows. Customer support was good and helpful. I do not understand why they are supposed to be removed "at least once a year." We got white edging which fit the décor perfectly. At the end of the review there is a request for pictures, but there is nothing to see.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi Steve. Thanks for your feedback. We are so glad to hear that our inserts are working out for your large windows. It is also great to hear that our customer support was helpful throughout and that the color matched so well. We recommend removal at least once a year as it allows you to inspect them, identify any potential issues with your windows over time, and ensure they are set square in the frame. It also provides an opportunity to clean them. Thanks again!

Posted 4 years ago

“The Indow inserts are great! Does the job of blocking traffic noise for both my Mom and I!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi Josefina. Thank you for sharing your feedback. We are so glad to hear that our inserts are providing the noise reduction solution you were looking for.

Posted 4 years ago

“They are functioning as advertised - significantly reducing outside noise from nearby busy roads”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jack and Mary. Thank you for sharing your feedback with us. We are thrilled to hear that your Acoustic Grade inserts are helping to make your space comfortable and quiet!

Posted 4 years ago

“We ordered our inserts during the Covid pandemic, so it took a few months to actually get the inserts produced due to labor and supply shortages. We ordered 32 inserts - some with white frames. some with brown frames, and seven with the Limited Edition Color frame. The inserts arrived in a single freight shipment, and the container was packaged securely. All the inserts fit perfectly. However, the seven Limited Edition Color inserts arrived in the standard brown frame. After contacting Indow about this issue, they quickly created a claims case to replace the incorrect inserts with the requested framing/tube color. These replacements aren't expected to be produced for 8 to 10 weeks, again due to the pandemic.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Fred. Thank you for taking the time to share your feedback and this picture with us. We are thrilled to hear that your Indow inserts are fitting well in your window frames. We apologize for the mix-up with your brown inserts. Thank you for your patience as we work to get those to you as quickly as possible.

Posted 4 years ago

“The noise reduction was obvious as soon as the Indows went in. Can't even tell they're there.”

Helpful Report

(Dealer) - Posted 4 years ago

“Inserts work well. The measurement process was a bit tedious. Delivery, especially for a condo owner in a multi-floor building was inconvenient. Drop shipped onto the sidewalk in the front of the building. No option for help in carting inserts to upper levels of the building. That said, the product appears to be well-made and works fine.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Super easy to install, made an immediate difference, and the process to measure and receive the insert couldn't be any easier!!”

Helpful Report

(Self-Measure) - Posted 4 years ago

“The inserts greatly reduced the noise of an adjacent road in my bedroom.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Indow is rated 4.5 based on 1,540 reviews