Indow Reviews

4.5 Rating 1,492 Reviews
87 %
of reviewers recommend Indow
4.5
Based on 1,492 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Indow Reviews

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Indow 5 star review on 17th March 2024
Elizabeth H
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 7th November 2023
Imogene S
Indow 5 star review on 9th October 2023
Miriam L
Indow 5 star review on 7th October 2023
Tamara S
Indow 5 star review on 7th October 2023
Tamara S
102
Anonymous
Anonymous  // 01/01/2019
Great fit and materials. Makes a big difference on warmth and efficiency. Customer service could use some help - getting updates and changes made were hard.
Helpful Report
(Self-Measure) - Posted 4 years ago
Aside from the fact that the measuring process I found to be arduous, I am happy to have my window inserts. They seem to be providing both thermal and acoustic benefits even though they don’t fit as snugly as I had hoped.
Helpful Report
(Self-Measure) - Posted 4 years ago
Thw measuring process was very easy and user friendly. There was always someone you could reach out to at any time for help and advice. The inserts were simple easy to install (although you might need another hand if the size is big). They look great as it is clear and does not spoil the view. The noise reduction is as they claim buy I wish the noise reduction was more but I have ordered another set to put a double insert in order to further reduce the noise.
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(Self-Measure) - Posted 4 years ago
Reduces most of outside noise.
Helpful Report
(Dealer) - Posted 4 years ago
It is a difficult process measuring and insuring the window is installed well. I would recommend contacting a local glass company to assist with the technical measuring and fitting.
Helpful Report
(Self-Measure) - Posted 4 years ago
The product is a truly great one. It protects against the noise and cold that my house has been battling with our single-pane windows since day one. They are a great, much cheaper solution to insulating my windows. My largest complaint, however, would be the process of receiving the Indows. I ordered 9, and they all came in one giant box, making it difficult for the UPS delivery service to be able to actually deliver them to my door (seeing that I live in a place with no driveway and a few steps to get into the commons area where my front door is). The issue with delivery is not entirely Indow's fault, however. The UPS people were rude, unhelpful, and just about useless to providing any solution to the problem. They have extremely limited delivery times (all of which I am not home during) and only have the one driver to deliver these freight packages. The support service got snappy with me when I was trying work with them to find a solution to get this package delivered to my house, saying that it isn't their job to deliver the package to your front door, "as long as we get it off our truck, our job is done". If I were Indow, I would look into other delivery services because UPS provided the worst service I've ever encountered. In my opinion, it severely damages the reputation of Indows and holds back this otherwise amazing company.
Helpful Report
(Self-Measure) - Posted 4 years ago
The clarity and design were better than I expected. However they were difficult to insert at first especially in the corners. maybe develop an indow horn like a shoe horn that can help insert. Support was super. Thanks t
Helpful Report
(Self-Measure) - Posted 4 years ago
This window insert did what it was supposed to do and decreased the noise about fifty percent. I had my doubts, but I was pleasantly surprised at noise reduction. Also, I received good customer service. It was worth the money. WOW!
Helpful Report
Posted 4 years ago
My primary reason for purchasing Indow inserts was to block airplane noise. I did not expect a miracle and had pretty reasonable expectations to reduce noise by hopefully 30% or so. I think, the inserts perform at the level of my expectations.
Helpful Report
(Dealer) - Posted 4 years ago
They work great. Definitely feels warmer and way quieter. One bummer: I didn’t know I needed to drill in to secure them. Wish I knew that before ordering.
Helpful Report
(Self-Measure) - Posted 4 years ago
So far so good. I am slowly refinishing windows before the install, but the ones completed seem to work well. They are an extremely tight fit (probably by design) and take a good bit of finessing to ensure that the corners conform properly. I do wish Indow offered off-white as a color option--the white is okay but doesn't match off-white trim very well.
Helpful Report
(Self-Measure) - Posted 4 years ago
I have installed three out of six inserts. I am completing some painting and cleaning before installing the others. So far my experience is very positive. After having a little trouble with the first installation (the corners scrunched up), I put soapy water on the contact surfaces for the other two. This helped quite a bit.
Helpful Report
(Self-Measure) - Posted 4 years ago
They didn’t seem to be measured correctly. They seem to be jammed in the skyline opening. I hope they hold up to the test of time.
Helpful Report
(Dealer) - Posted 4 years ago
Indow window was a seamless integration/installation and very effective at reducing sound between rooms in our office.
Helpful Report
(Dealer) - Posted 4 years ago
As shown on their website. Not only am I not disappointed I am quite pleased with the results. Having a business on a busy intersection these have made the work environment pleasant once again
Helpful Report
(Self-Measure) - Posted 4 years ago
The room is definitely warmer, so I'm happy. The rubber part around it is squished a little bit on one corner.
Helpful Report
(Self-Measure) - Posted 4 years ago
While it doesn't 100% block out the train horn noise, it blocks out enough to make it way more comfortable.
Helpful Report
(Self-Measure) - Posted 4 years ago
Installation relatively easy except for the corners .should know in the next few months how the insulation factor is. extremely pleased with everything so far.
Helpful Report
(Self-Measure) - Posted 4 years ago
We live close to a freeway and were consistently annoyed by the sound of traffic at night. We found Indow and decided to move forward with the purchase. The customer service was fantastic throughout the process. We are very happy with the end product. I highly recommend Indow Window
Helpful Report
Posted 4 years ago
Great for outdoor car noise reduction.
Helpful Report
Posted 5 years ago
Indow is rated 4.5 based on 1,492 reviews