Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,511 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not work at all! Bought to drown out road noise and it had zero effect. Company doesn’t offer any way to rectify if you’re unhappy, including no refunds. Total waste of money.”

Helpful Report

Posted 22 hours ago

“Very professional from website to delivery and installation was well explained and easy. Noise reduction was quite noticeable and sealing from cold just as good if not better. Would recommend 100%.”

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Posted 1 week ago

“Wonderful product”

Helpful Report

(Self-Measure) - Posted 2 weeks ago

“My husband and I can finally sleep all night without being woke up by outside noise! Indows are game changers if you live on a busy road, by a loud industrial business or just want a quieter inside environment. The customer service is pretty amazing too! Thanks Indow group for giving us back great sleep!!”

Helpful Report

(Self-Measure) - Posted 1 month ago

“fit perfect, weny in easyand make a diffrence with noise ,thank norbert”

Helpful Report

(Self-Measure) - Posted 1 month ago

“Easy DIY measuring, and an obvious immediate increase in warmth. Huge difference in a historic home with historic windows.”

Helpful Report

(Self-Measure) - Posted 1 month ago

“WE just took delivery of the two window inserts we ordered. they both fit perfectly. The most difficult part of the process was me trying to hold the laser measuring device still while taking the diaginal measurment! The Indow team was helpful and the ordering process was catch free. the finished product is just as they described. once installed, you can not even tell that they are there. I will warn you, if you have larger sizes they will come in a pretty large packing crate/box to protect them so be prepared. The only reason for 4 stars insted of 5 is they have just been istalled and we shall see how effective they are at reducing cold air, but they fit so snug that I anticipate they will be very effective. Just in time too, because our area is in a low temp/low wind chill pattern at the moment.”

Helpful Report

Posted 2 months ago

“One of the worst and most expensive mistakes I've made. The experience was bad from the beginning. It's a great product, but if the person measuring the windows makes an error, you're in trouble. Very little follow up with the person who measured since he retired soon after delivering my windows. The person he left to refit and install admitted the windows were mis measured, but used the windows that were delivered. I'm trying to reinstall the windows on my sliding doors, but no matter how I try they won't fit. I knew the window was too good to be true. I live in a high rise with 117 units that - after what I've gone through I've discouraged neighbors and suggested they stay away from the product/”

Helpful Report

Posted 3 months ago

Michael, We certainly understand your frustration and continue to offer our assistance to finding a resolution. It appears that this review focuses on the mis-measuring and lack of support by a business separate from Indow. They provided a service to you to measure, place an order with us, and install. In this situation, we had no direct business relationship with you. However, when you contacted us to say that business was unresponsive to your issue, we have stepped in and tried our best to support you in finding a resolution. A proper remake would necessitate remeasuring. While we do not offer on-site measuring services, we can offer the remote measure support that our direct customers utilize to get accurate measurements. Because the issue in this review is not with our product, but with this outside company, we feel this review was misplaced. We stand behind our product and will continue to troubleshoot, help with the remeasurements, and work toward a resolution to your fit issue. We are looking forward to working with you to get things right in this situation.

Posted 3 months ago

“The Indow I ordered was a perfect fit. It looks great and is an extremely well made product. The ordering process was seamless.”

Helpful Report

(Self-Measure) - Posted 3 months ago

“Noise reduction by at least 50%! I cannot hear most car that drives by now. My bedroom is so quiet! Thank you!”

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(Self-Measure) - Posted 4 months ago

“Easy to order and install.”

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(Self-Measure) - Posted 4 months ago

“Window inserts help with sound since I live facing the street and the highway”

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(Self-Measure) - Posted 4 months ago

“This is a 5 star company from beginning to end. I purchased the I inserts in 2017 because the bedroom on the second story faced the street. These are very effective for street noise. Noticed a problem on one of the windows recently and they quickly took care of it due to their warranty. Customer service personnel are very helpful. The price of the windows was acceptable for top quality of sleep and less noise during the day”

Helpful Report

Posted 5 months ago

“I unfortunately had subpar service from this company. Slow response time, missed emails, poor communication, pressure to use the company and its product where there is no guarantee that it will decrease noise. It's a lot to invest in inserts where there is no guarantee that they'll work.”

Helpful Report

Posted 7 months ago

“Recently purchased the acoustic window inserts for a couple of old windows facing a busy street and they've made a huge difference in terms of noise reduction! The measuring process was relatively easy with the laser measuring tool that Indow sent and the windows were delivered faster than expected. Martin was easy to work with and we would highly recommend Indow to those looking for window inserts.”

Helpful Report

(Self-Measure) - Posted 7 months ago

“Installed noise canceling acrylic Indow window inserts to deal with the road noise at my condo, 4 lane state road is 40 feet from the condo. Expensive custom fit, but oh my gosh, they cut the noise by 75%! Decibel meter app I trust shows a 6 Decibel noise reduction, average Db over 30 minutes. Turns out 6 Db is letting only 25% of noise through! I am one happy camper…”

Helpful Report

(Self-Measure) - Posted 7 months ago

“The Indow team was great from start to finish! They were very clear about each step. After installing the inserts my home has been significantly while still preserving the fabulous city views. For anyone who lives in a noisy street or city like NYC I would highly recommend it. Leave the chaos outside and come home to piece and quiet.”

Helpful Report

(Self-Measure) - Posted 8 months ago

“From start to finish, we were very pleased with our rep, Reed, and the other staff at the PDX will call! The inserts themselves are stupendous! We purchased six total for the noisiest, road side(s) of our home. The outcome was beyond our expectations! Not only did the three rooms that bordered the road become at least 70% quieter, the other end of our home did as well! I cannot recommend Indow inserts more! The technology makes sense to add the inserts rather than purchasing new windows. Great results and thank you! Paul and Paula Spilsbury”

Helpful Report

Posted 8 months ago

Paula, That's stupendous news! Thank you so much for your kind words and for taking the time to share your experiences with the noise reduction you received from our Acoustic Grade inserts. Cheers!

Posted 8 months ago

“Brian was very helpful & informative. He helped me order the correct windows for my needs. They were shipped with the utmost of care & arrived ahead of schedule. Ultimately, the Indow Windows have been very helpful in muffling unwanted noises & they have helped save on our energy costs. Thank you, Indow Window!”

Helpful Report

Posted 9 months ago

“Very happy with the reduction in noise. Easy to install and use. Great customer service.”

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(Self-Measure) - Posted 10 months ago

Hi Cynthia, That's so great to hear, thanks so much for taking the time to leave us a review!

Posted 10 months ago

Indow is rated 4.5 based on 1,511 reviews