Name: Inline Tube
Address: 15066 Technology Drive, ,, Shelby Township
Rating: 4.58

“Terrible product. Worse customer service.”

Posted 1 year ago

Dear Latrell, Thank you very much for taking the time to share your feedback about Inline Tube. We truly appreciate customers like you who communicate their experiences with us. We would like to sincerely apologize for the issues you have encountered with both our product and customer service. We understand how frustrating this must have been for you, and we regret any inconvenience caused. Your feedback is crucial in helping us identify areas where we can improve. Could you kindly let us know more details about what specifically went wrong and how we can make things better? We value your insights and would like to take immediate steps to address the issues you faced. Once again, thank you for reaching out and bringing your concerns to our attention. We genuinely value your business and are committed to ensuring a better experience for all our customers. Best regards, [Jareth]

Posted 11 months ago

“I didn’t get enough Ts and the one fitting doesn’t even fit in T I got with very fraustrating”

Helpful Report

Posted 1 year ago

Dear Mike, Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience with Inline Tube. We truly appreciate customers like you who share their thoughts and help us improve our products and services. We would like to sincerely apologize for the inconvenience you encountered with your purchase. We understand that receiving insufficient Ts and encountering fitting issues with the T you received can be incredibly frustrating. Rest assured, this is not the quality we strive to deliver to our valued customers. Once again, we extend our deepest gratitude for your feedback, Mike. Thank you for your patience and understanding. Best regards, [Jareth] Inline Tube Customer Support

Posted 11 months ago

“I have not received the tubes. I contacted inline as the tubes are stuck in Durham, nc since 3/6 but have not heard back......”

Helpful Report

Posted 1 year ago

Dear David,Thank you so much for taking the time to provide your feedback on Inline Tube. We truly appreciate customers like you who share their experiences with us. Firstly, we want to apologize for the inconvenience you have faced regarding the delayed delivery of your tubes. We understand how frustrating it can be when the expected delivery date is not met. We are sorry for any inconvenience this may have caused you. We have reviewed your concerns about reaching out to Inline regarding the stuck tubes in Durham, NC since 3/6, and we do see that a message was sent to you on the 19th of March stating that the order was reissued and the parts were sent back out to you. Thank you once again for bringing this matter to our attention. We look forward to hearing from you and working towards a resolution. Best regards, [Jareth]

Posted 11 months ago

“I ordered the kit for a 1988 to 1998 OBS Chevy C1500 I had problems with the kit nothing matched called support and after 30 minutes on the phone the sales tech realized the kit was for the squar body trucks even though it stated clearly on the box 1988 to 1998 c1500 2wd Chevy this is a problem with the kit from inline tube then the sales tech sent me a ticket to send back to inline tube and they charged me shipping and restocking fee when the wrong parts are on their end I will never use these guys again I’m really disappointed”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for taking the time to share your feedback on your recent experience with Inline Tube. We truly appreciate customers like yourself who provide valuable insights that help us improve our products and services. We sincerely apologize for the inconvenience and frustration you faced when the kit you ordered for your 1988 to 1998 OBS Chevy C1500 did not match as expected. We understand how frustrating this must have been for you. Once again, thank you for bringing this matter to our attention. We genuinely appreciate your feedback, and we hope to have the opportunity to serve you better in the future. Best regards, [Jareth] Inline Tube Customer Support Team

Posted 11 months ago

“This kit sucked! Only 1 line worked and it was a 2 piece with a connector in the middle, wrong fittings, had to buy a straight line and bend my own lines!”

Helpful Report

Posted 1 year ago

Dear Mike, Thank you so much for taking the time to provide us with your feedback on Inline Tube. We truly appreciate your honesty and value your experience with our kit. Firstly, we would like to apologize for the issues you encountered with our product. We understand how frustrating it must have been to have only one line working and to discover that it was a two-piece line with a connector in the middle. We also apologize for providing you with the wrong fittings, which forced you to purchase a straight line and bend your own lines. This is certainly not the level of quality and service we strive to deliver to our customers. We genuinely want to make things right and improve our products. In order to do so, we would be grateful if you could share more details about the specific issues you faced and any suggestions you may have for us. Your insights will help us better identify the areas that need improvement and ultimately enhance our customers' experience with Inline Tube. Once again, we thank you for bringing these matters to our attention, and we assure you that we are committed to rectifying the situation. We truly value your support and feedback as we continue to grow and improve our products. Best regards, [Jareth]

Posted 11 months ago

“They were the wrong lines, but it's too much of a pain in the ass to send them back and wait over $20 I'll find something they fit. They dont fit on a 2wd s10”

Helpful Report

Posted 1 year ago

Dear Mike, We sincerely appreciate your feedback on your recent experience with Inline Tube. Thank you for taking the time to share your thoughts with us. We truly value the input of our customers as it helps us improve our products and services. We apologize for the inconvenience and frustration you encountered with receiving the wrong lines. We understand that returning them and waiting for a replacement can be quite a hassle, not to mention the additional cost involved. Rest assured, we are actively looking into how we can prevent such issues in the future to provide a seamless buying experience for all our customers. Furthermore, we are truly sorry to hear that the lines did not fit your 2WD S10. We strive to ensure compatibility across a range of vehicles, but clearly, we have missed the mark in this case. Could you please provide us with more specific details about the fitting issues you encountered? This will greatly assist us in rectifying the situation and finding a solution that meets your needs. Your cooperation will go a long way in helping us improve our products for all of our valued customers. Once again, we sincerely apologize for any inconvenience caused and appreciate your understanding. If there's anything else we can do to make things right, please do not hesitate to let us know.

Posted 11 months ago

“Terrible product nowhere close to straighten 2 bends and install, I spent all day re bending to make it fit”

Helpful Report

Posted 1 year ago

Dear Terry, Thank you so much for taking the time to provide us with your feedback regarding your recent purchase from Inline Tube. We greatly appreciate your valuable input and apologize for the inconvenience you experienced during the installation process. We understand how frustrating it can be when a product does not meet your expectations or requires additional adjustments to fit properly. We sincerely apologize for any inconvenience this may have caused you. Our aim is to always provide high-quality products that are easy to install and meet our customers' needs. We would like to learn more about your specific experience and gather further details regarding the bends that were not straightened as expected. This will enable us to address the issue and prevent similar occurrences in the future. We genuinely want to make things better for you, and your insight will greatly assist us in achieving this. If possible, we kindly request you to share more information with us about the challenges you faced during the installation process. We truly value your opinion and look forward to resolving this matter to your satisfaction. Once again, thank you for taking the time to reach out to us. We apologize for any inconvenience caused and assure you that we are committed to making improvements based on your input. Please feel free to contact us with any further information or suggestions you may

Posted 11 months ago

“You have sent me the wrong size twice now the package reads 3/8 coarse and they are 5/16 coarse so obviously you need to do quality control on your packaging and check your sizes to make sure they are right”

Helpful Report

Posted 1 year ago

Dear Martin, Thank you so much for taking the time to provide us with your feedback on your experience with Inline Tube. We truly appreciate it when our valued customers like you share their concerns with us. Firstly, we sincerely apologize for the inconvenience you faced with receiving the wrong size twice. We understand how frustrating it can be to receive products that do not meet your expectations, especially when it happens repeatedly. Please accept our apologies for any inconvenience caused by this oversight. We completely agree with you that there is a need for better quality control in our packaging to ensure accurate sizing. We will immediately address this matter and take steps to improve our packaging process to prevent such errors from occurring in the future. Once again, thank you for bringing this issue to our attention. Your feedback is extremely valuable to us as it helps us enhance the overall quality of our products and services. We look forward to hearing from you and making things better. Best regards, [Jareth]

Posted 11 months ago

“It doesn't fit”

Helpful Report

Posted 1 year ago

Dear Mark, Thank you so much for taking the time to provide us with your feedback on your recent experience with Inline Tube. We greatly appreciate customers like you who take the time to let us know about their experience, as it helps us improve our products and services. We sincerely apologize for the inconvenience caused by the issue with your recent purchase. We understand how frustrating it can be when a product doesn't fit as expected. We strive to deliver the highest quality products, and it appears that we may have fallen short in this instance. To ensure we can address the issue appropriately and prevent such occurrences in the future, we would like to extend an opportunity to discuss the specifics of the fitment problem you encountered. Could you please let us know more details about what didn't fit? Understanding the specific areas where improvements are needed will be instrumental in making the necessary changes. Again, thank you for bringing this matter to our attention, Mark. Your feedback is invaluable in our continuous efforts to enhance customer satisfaction. We look forward to hearing from you and working towards a resolution. Best regards, [Jareth] Inline Tube Customer Service

Posted 11 months ago

“Your pictures display ORIGINAL style blocks. I was sent replacement not original looking blocks. Had I known I would not have ordered them as I have this style already”

Helpful Report

Posted 1 year ago

Dear Daniel, Thank you very much for taking the time to provide us with your valuable feedback about your experience with Inline Tube. We sincerely appreciate your efforts in reaching out to us and letting us know about the issue you encountered. We would like to apologize for the inconvenience caused by receiving replacement blocks that did not match the original style as displayed in our pictures. We understand how frustrating it must have been, especially if you already owned the same style. At Inline Tube, we are committed to providing our customers with the best products and service, and we genuinely appreciate feedback like yours that helps us improve. We strive to ensure that all our products meet our customers' expectations, and your feedback will surely help us in achieving that. To rectify this issue and make things better for you, we would like to kindly ask if you could provide further details about what we can do to meet your expectations. Your input will help us identify the necessary steps to prevent such discrepancies in the future and enhance our customers' satisfaction. Once again, we sincerely apologize for any inconvenience caused, and we truly appreciate your understanding and support as we work towards resolving this matter. Please feel free to reach out to us with any additional information or suggestions you may have.

Posted 11 months ago

“I talked to salesman and let him look up the part number. I told him i was working with 1/4 inch lines he sent 3/16 line fittings.I should have looked up parts myself.I had to reorder and pay again.”

Helpful Report

Posted 1 year ago

Dear Wayne, Thank you so much for taking the time to provide feedback on your experience with Inline Tube. We truly appreciate your honesty and willingness to share your thoughts with us. Firstly, we want to apologize for the inconvenience you faced due to the incorrect part being sent to you. It was our mistake when our salesman looked up the part number and sent you the fittings for 3/16 inch lines instead of the 1/4 inch lines you were working with. We should have double-checked the parts ourselves to ensure they were correct. We understand how frustrating and time-consuming this must have been for you, and we sincerely apologize for this oversight. Once again, we appreciate your patience and understanding in this matter. We apologize for any inconvenience caused and assure you that we take your feedback seriously. If there's anything else we can do to assist you further, please do not hesitate to let us know. Thank you again for your valuable feedback.

Posted 11 months ago

“I didn’t get the 2 transmission cooling line I ordered instead I got something else and no idea what’s it for.”

Helpful Report

Posted 1 year ago

Dear Leonard, Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Inline Tube. We truly appreciate customers like you who take the time to let us know about their experiences. We sincerely apologize for the inconvenience and confusion caused by receiving the incorrect product. We understand how frustrating it must have been to not receive the two transmission cooling lines you ordered and instead receive something you weren't sure about. We want to assure you that this is not the level of service we strive to provide to our valued customers. We would like to make things right by you and ensure that you receive the correct items you ordered. In order to do so, could you please let us know what the product you received looks like or provide us with any identifying details? This information will greatly assist us in resolving this issue promptly. Once again, thank you for bringing this matter to our attention. We value your business and would appreciate any further feedback you may have to help us improve our services. Should you have any questions or additional concerns, please do not hesitate to let us know. Thank you for your understanding and cooperation. Best regards, [Jareth]

Posted 11 months ago

“I called to confirm fit prior to placing order. when the lines were rcvd they were nothing like I needed, lines were too long, none of the bends were correct, all of the ends should of been male ends. 3 of the 4 were female ends. Ended up rebending the lines, cutting off ends and reflaring all the ends to fit. Totally dissatisfied.”

Helpful Report

Posted 1 year ago

Dear Timothy, Thank you so much for taking the time to provide feedback on your recent experience with Inline Tube. We truly appreciate customers like you who share their thoughts and concerns with us. Firstly, we would like to sincerely apologize for the inconvenience you faced with your order. We understand how frustrating it can be when the product received does not meet your expectations, especially after confirming the fit beforehand. We are truly sorry for any inconvenience this may have caused. We genuinely appreciate your patience and effort in rebending the lines, cutting off ends, and reflaring all the ends to make them fit. Your commitment to resolving the issue is commendable, and we apologize for the inconvenience and extra work this has caused you. To prevent such occurrences in the future, we would like to gather more information about your specific experience. Could you please provide us with more details on how we can improve our product and service? Your insights will help us identify any areas that require immediate attention and enhancement. Once again, we want to express our gratitude for your feedback and assure you that we take it seriously. We value your satisfaction as our customer, and we are committed to making things better for you and all our customers. Thank you for your understanding, and we look forward to hearing from you soon. Best regards, [Jareth] Inline Tube Customer Support

Posted 11 months ago

“Not a great experience I was looking for pressure and return lines and found 4 options 2 in mild steel and 2 in stainless So after ordering the 2 stainless in different sizes I discovered both are pressure and inline tube doesn’t offer a return line for my application . That’s not very helpful”

Helpful Report

Posted 1 year ago

Dear Patrick, Thank you so much for taking the time to share your experience with Inline Tube. We truly appreciate your feedback and are sorry to hear about the issues you faced during your recent purchase. We apologize for the inconvenience caused by the limited options you found for pressure and return lines. We understand how frustrating it must have been to discover that none of the options were suitable for your specific application. We strive to meet the needs of every customer, and we regret that we were unable to do so in this instance. We genuinely value your input and would like to make things better for you. We would greatly appreciate it if you could provide us with more details about your requirements for a return line. By understanding your specific needs, we can work towards improving our product offerings to better serve our customers. Again, we sincerely apologize for any frustration or inconvenience caused. Your feedback is important to us, and we are committed to making the necessary improvements to ensure a better experience for you and our future customers. Thank you once again for bringing this matter to our attention. We look forward to hearing from you and discussing how we can resolve this issue. Best regards, [Jareth] Inline Tube Customer Support

Posted 11 months ago

“Unacceptable...master to distribution block is to short...rt front line is totally wrong...I don't know where you get your patterns...very disappointing”

Helpful Report

Posted 1 year ago

Dear Mike, Thank you so much for taking the time to provide your valuable feedback on your recent experience with Inline Tube. We truly appreciate customers like you who share their experiences and help us improve our products and services. Firstly, we would like to sincerely apologize for the inconveniences you encountered with our product. We completely understand how frustrating it can be when parts do not meet expectations. Your concerns regarding the unacceptable length of the master to distribution block and the incorrect front line are duly noted. We assure you that we will investigate the patterns we use in order to rectify this issue and prevent it from happening again in the future. Your disappointment in our product is understandable, and we genuinely want to make things right for you. We would greatly appreciate if you could provide us with further details or suggestions on how we could improve and meet your expectations. Your opinion matters to us, and we want to ensure that we address and resolve the issues you faced. Once again, thank you for bringing these concerns to our attention, Mike. We are committed to delivering the highest quality products and providing exceptional customer service. We hope to have the opportunity to regain your trust and confidence in Inline Tube. Please feel free to reach out to us if you have any further

Posted 11 months ago

“Sent wrong part twice. Both guys I dealt with didn’t know what they were doing. Made my own.”

Helpful Report

Posted 1 year ago

Dear Kent, Thank you so much for taking the time to provide us with your feedback on your experience with Inline Tube. We truly appreciate customers like you who take a moment to let us know about their experiences. We sincerely apologize for the inconvenience caused by receiving the wrong part twice. This is certainly not the kind of experience we want our valued customers to have. We understand how frustrating it must have been for you. We take your feedback seriously and would like to improve our service. Could you please provide us with some more details about your interaction with our team members? We want to ensure that incidents like these do not occur in the future. Your input will be extremely helpful in addressing any issues and improving the overall customer experience. Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to make it right for you. Please let us know how we can make things better and provide you with the service you deserve. Thank you for your understanding and support. Best regards, [Jareth]

Posted 11 months ago

“The spring is all one diameter. What is to prevent it from being pulled up into the water pump? Springs used to have one or two coils that were large enough to prevent "walking" so as not to get jammed in the water pump. I have enough trouble with this motorhome without creating more. I'm 75 years old and on a fixed income. If I didn't already own this coach, I could never afford to buy one. I have to do this repair myself and don't want to make more trouble for myself later.”

Helpful Report

Posted 1 year ago

Dear Barry, Thank you so much for taking the time to provide us with your feedback on your experience with Inline Tube. We genuinely appreciate customers like you who help us improve our products and services. We sincerely apologize for any inconvenience or concerns you may have experienced regarding the spring diameter and the potential risk of it getting pulled up into the water pump. We understand that this added frustration is the last thing you need, especially considering the challenges you already face with your motorhome. As we value your satisfaction and want to ensure a reliable repair for you, could you please share some more details about the specific product you encountered this issue with? This would greatly help us investigate and address the concerns raised, so we can make improvements for you and our future customers. Again, we extend our gratitude for your feedback, and we are committed to making things better. Your trust and satisfaction are of the utmost importance to us. If there is anything else you would like to share or discuss, please do not hesitate to reach out to us. Warm regards, [Jareth]

Posted 11 months ago

“Slower than usps. And shipping department is terrible.”

Helpful Report

Posted 1 year ago

Dear ERIC, Thank you so much for taking the time to provide feedback about your experience with Inline Tube. We truly appreciate customers like you who share their thoughts, as it helps us to improve our services. We would like to sincerely apologize for the inconvenience you faced with the shipping department and the delay in your order. We understand how frustrating it can be when orders take longer than anticipated, and we regret any disappointment it may have caused. Your feedback is crucial to us, and we would like to know more about the issues you encountered with our shipping department. We are committed to making things right and providing the best possible service to our customers. Could you please provide us with more details on what specifically went wrong with the shipping process? Your insights will help us address the problem and prevent it from happening again in the future. Once again, thank you, ERIC, for sharing your experience and giving us the opportunity to improve. We value your feedback and are determined to learn from our mistakes. We hope to regain your trust and have the chance to serve you better in the future. If there is anything else we can do to address your concerns, please feel free to reach out to us directly. We are here to assist you. Warm regards,

Posted 11 months ago

“Sucked did not fit as advertised ! Cost me 50.00 to fine out.”

Helpful Report

Posted 1 year ago

Dear Ted, Thank you so much for taking the time to provide us with your feedback. We truly appreciate hearing about your experience with Inline Tube, and we apologize for the inconvenience you encountered. It's disheartening to learn that the product did not live up to your expectations and ended up costing you $50.00. We are committed to delivering high-quality products that meet our customers' needs, and it seems that we have fallen short in this instance. We sincerely apologize for any frustration or inconvenience this may have caused you. To rectify this situation, we would greatly appreciate any additional details you can provide about what specifically went wrong. Your input is invaluable to us, as it helps us identify areas for improvement and ensures that we offer a better experience for our customers in the future. Once again, thank you for bringing this matter to our attention, Ted. We genuinely appreciate your honesty and patience, and we are determined to make things right. If there is anything else we can do to address your concerns or improve your experience, please do not hesitate to let us know. We look forward to hearing from you soon and finding a resolution that meets your satisfaction. Best regards, [Jareth]

Posted 11 months ago

“I would never recommend this site to anyone. I was sent the brake lines for an entirely different vehicle and the customer service department insisted thats what i ordered and they were the right lines and were compatible with my car despite them being same maker but different model which made a big difference because they simply didn't fit. Even with the pics of what they sent me and what I ordered they only gave me a partial refund for mistakes they made. This is a bad business practice and I'm still actually weighing my legal options because I shouldn't be out of all my money for something that wasn't my fault.”

Helpful Report

Posted 1 year ago

Dear Leon, Thank you for taking the time to share your feedback regarding your recent experience with Inline Tube. We truly appreciate customers like you who provide us with valuable insights into our business practices. Firstly, we sincerely apologize for the confusion and inconvenience caused by receiving the incorrect brake lines for your vehicle. It is regrettable that our customer service department insisted they were the right lines and compatible with your car, despite the difference in model. We understand how frustrating this situation can be, and we apologize for any delay or frustration it may have caused you. It is not our intention to provide anything less than exceptional service to our customers, and we take your concerns very seriously. We are sorry for the partial refund provided for the mistakes made on our end. We will review our refund policy to ensure that such situations are handled more appropriately in the future. We genuinely appreciate your honesty and willingness to share your experience with us. We value you as a customer and would like to make things right. If you could kindly provide us with any specific suggestions on how we can improve our service and prevent similar incidents, we would be more than willing to take them into consideration. Once again, thank you for bringing this issue to our attention. We will make every effort to rectify the situation and ensure a more satisfactory experience for you and our future customers. Sincerely, Inline Tube

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Inline Tube Reviews