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Inline Tube Reviews

4.6 Rating 3,717 Reviews
90 %
of reviewers recommend Inline Tube
Company Reviews Product Reviews
11,108
 Metrics Info
4.6
Based on 3,717 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Inline Tube Reviews
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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“I didn’t receive my order why I would like to know”
Helpful Report
(Shelby Twp) - Posted 1 week ago
Please contact us at support@inlinetube.com Please include the order number and a brief summary of the issue and we will look into that.
Posted 1 week ago
Jeff M
Verified Buyer
“Not very happy sent a wrong part in box I messaged them and no one got back with me”
Helpful Report
(Shelby Twp) - Posted 3 weeks ago
RONALD A
Verified Buyer
“Doesnt even come close to fitting. I sent pics to your company. Its going to cost me $ 25 to ship it back for a line i paid $30 for.”
Helpful Report
(Shelby Twp) - Posted 3 weeks ago
Richard O
Verified Buyer
“did not recieve the above item insted i recieved 2 small motor mounts. ether send a refund or send the right part.”
Helpful Report
(Shelby Twp) - Posted 1 month ago
Richard, I do not see a record of you contacting us with this issue. Please contact us at support@inlinetube.com Please supply the order number in your message along with a brief description of the issue. We will glady help resolve that issue as well. Best Regards, Jareth Inline Tube Support Team
Posted 1 month ago
Anonymous
Verified Buyer
“I haven’t received my items and its bn weeks since I ordered them!”
Helpful Report
(Shelby Twp) - Posted 1 month ago
If you have not already done so, please contact support@inlinetube.com with the order number for your order so the support team can look into this issue.
Posted 1 month ago
Mark B
Verified Buyer
“Very slow delivery And you charge extra for shipping Dislike”
Helpful Report
(Shelby Twp) - Posted 1 month ago
Elwin C
Verified Buyer
“I have not received the product so I can’t give a review until I get it I was hoping I would have it in a short period of time like the representative at the Oldsmobile homecoming car show said I would but here I am patiently waiting hoping it comes please have a representative contact me accordingly so that we can discuss the delay of the product I purchased thank you . Lansing area car shows owner.😉”
Helpful Report
(Shelby Twp) - Posted 1 month ago
Anonymous
Verified Buyer
“Would like to say product is great, BUT at least 1 line (abs module to line going to the front passenger side caliper hose) is about a foot TOO LONG!!! The other lines are waiting yo be installed! And your fittings are horrendous- I've tried 14mm, 15mm, 14mm, and 12 mm to No avail! 14mm wrench is to small and the 15mm line wrench starts to round off fitting! And the white tape that was supposed to be on lines for the shipping bend were Not on any of the lines!”
Helpful Report
(Shelby Twp) - Posted 2 months ago
Please contact us at support@inlinetube.com Please provide the order number and a brief description of the issue along with any photos of the lines that are causing an issue. Once we receive the email, our support staff will aid you in solving the problem and resolving the issue you are having. Best Regards, Inline Tube Support Team
Posted 2 months ago
Bill K
Verified Buyer
“Not so happy with their service… 1-same part is almost 40 less on Amazon store. 2- requested to pay extra to use FedEx or UPS versus USPS was told I couldn’t. Unfortunately, one of the parts I ordered took almost 2 weeks to get another part. I ordered it still hasn’t arrived when it’s been sitting in the Atlanta distribution center for almost 12 days.. 3-I put the part on and it didn’t work. I hopped on the forum to see if anyone else had that problem and I read a continual thread by a lot of forms that said in-line shipped a lot of parts that were defective. I inquired to in-line and I was first told that they never heard of that and then I got a returned email, saying that there’s no way to tell if the part I have is defective, but I should take a torque wrench and torque to a specified psi. When I checked it, it was finger tight however nowhere near the 35 psi as I was told as a supplemental bit of knowledge. One would think that the part would come ready to go or at least a notice in the package staying that you should check the torque to 35 psi prior to install installation. A very aggravating experience to say the least.”
Helpful Report
(Shelby Twp) - Posted 2 months ago
Bill, Unfortunately with manufactured parts such as this, quality control does not catch everything. The problem you illustrated is an extremely rare issue and the fix is the one that was suggested to you. It does sound like that did fix the issue you were having with the part and we do apologize for any inconvenience this may have caused. Best Regards, Jareth Inline Tube Support Team
Posted 2 months ago
Louis I
Verified Buyer
“Terrible. sent the wrong part did nothing to fix it. try another company”
Helpful Report
(Shelby Twp) - Posted 3 months ago
Louis, From reviewing the correspondence you had with out support team, the line you received in the kit was made correctly, however the fitting was different from what was originally on your vehicle. Unfortunately, we do not carry the fitting that matches the one you originally had. Without having the correct fitting, we were unable to solve the issue by making a new line for you. Best Regards, Inline Tube Support Team
Posted 2 months ago
TRAVIS F
Verified Buyer
“Lines were damaged, wouldn't accept them as a return because of them being installed. Didn't notice damage until after installation.”
Helpful Report
(Shelby Twp) - Posted 3 months ago
Travis, After reviewing the correspondence you had with our staff, you had informed them that did install the lines before noticing any damage. We did outline that installing the lines does void the return policy. We did offer you a partial refund for the damaged line. You did not want the partial refund and instead asked to return the items. We did send you a return label, but did inform you that any lines returned that showed signs of installation would not be refunded which was what was also outlined to you in our return policy. We never received any return lines from you after that label was sent. Best Regards, Jareth Inline Tube Support Team
Posted 2 months ago
James M
Verified Buyer
“If you get the wrong part they will not refund your money. It would cost almost as much as it cost for the part to return it. The guy I talked to was no help a real jerk.”
Helpful Report
(Shelby Twp) - Posted 3 months ago
James, After listening to the call you had with our support staff, it sounds like you had ordered rear axle lines for a 1/2 ton pickup and you own a 3/4 ton pickup. With the wrong part being ordered with no input from our staff, we sent out the correct pat to your order. As the company return policy states, this return would be subject to the cost of the return shipping label and the 5% restocking fee.
Posted 3 months ago
Matt R
Verified Buyer
“Tube was not bent like original did not fit”
Helpful Report
(Shelby Twp) - Posted 3 months ago
Bill H
Verified Buyer
“Not happy with fitment company wanted me to pay for shipping back to company for a product issue .”
Helpful Report
(Shelby Twp) - Posted 3 months ago
Bill, After reviewing the correspondence that you had with our tech support team, it was determined that while the line you received was made correctly to the part number that was on your order, it did vary from the original line from your vehicle. We did offer to duplicate the original line for you. We offered to cover the cost of the duplication and the shipping cost of the newly made item and your original line back to you. You refused and asked for a return for the lines. We sent you the RMA label in accordance with our company policy and also waived the restocking fee after you had requested it due to not being satisfied with having the lines duplicated for you as an option. Best Regards, Jareth Inline Tube Support Team
Posted 2 months ago
Christopher S
Verified Buyer
“No service after the sell, they sold me the wrong lines and nothing to fix it, ended up having to buy 2 full kits, lines don't fit well at all, a bunch of unnecessary bends where not needed, no bends where there should be. Look at all the reviews, either 1 star or 5. Don't worry, I have told everyone about my experience and can't wait to steer others away.”
Helpful Report
(Shelby Twp) - Posted 4 months ago
Chris, After reviewing the correspondence that you had with our support team, it looks like in the first conversation, you had asked for help with selecting the correct brake lines for your vehicle. We sent you the links to the correct kits that were made for your vehicle, however, it looks like you had placed an order for a kit that was different than the information we supplied to you. In the second conversation, it was mentioned to you that you had ordered the incorrect kit. You said you only needed two specific lines and you were given the information on the smallest kit available that included the lines needed. You were also given assistance on selecting the correct brake cables for your vehicle as well. Most of this assistance came after your original sale. Best Regards, Jareth Inline Tube Support Team
Posted 2 months ago
Uriah G
Verified Buyer
“I already left a review I still don’t like the fact that I had to buy them as a pair . I was looking for passenger side only and could only purchase both lines even though I only needed the passenger side . What a waste of time and materials . 👎”
Helpful Report
(Shelby Twp) - Posted 5 months ago
Chris N
Verified Buyer
“I spoke to one of your associates, I was told the brake booster I ordered was the proper one for my car, it wasn’t ! What really irritates me is that I was charged a restocking and returned shipping fee which I know was not my error, but Inline Tubes error. I was charged unfairly in my opinion and this isn’t right !”
Helpful Report
(Shelby Twp) - Posted 5 months ago
Dave C
Verified Buyer
“The lines are different for a 1995-1996 model year. Gm had both cooler lines at the front of the transmission. They moved 1 cooler line further aft on 97 and up. The lines I got were for the later 97 and up. I have a 1996. So I called and emailed about the problem. No one called me or emailed me back. So then I ordered a set specifically for 95-96 model year. They were incorrect too. So now I have over $200 in transmission lines that don’t fit. Extremely disappointed!”
Helpful Report
(Shelby Twp) - Posted 5 months ago
Harj H
Verified Buyer
“Kit was not very good compared to classic tube lines. First off nothing was labeled which is a pain especially if the old lines need to be cut out. Second the MC lines did not match the original lines when it came into the firewall. the lines have to be forced bending to get them to sit on the frame rails to sit in the plastic clips. Yes the lines were cheaper. But for all the extra work and time It was not worth it. First thing inline tubes should do is spend .10 cents or less and lable all the lines correctly just like all the other companies do . Also mimic EXACTLY THE ORIGINAL lines so they sit properly making this difficult job a little easier. Best thing would be if the made a YOUTUBE video showing install for every line they make. This would be the best thing and they would probably sell a lot of lines if they offered this”
Helpful Report
(Shelby Twp) - Posted 5 months ago
Anonymous
Verified Buyer
“The pieces would NEVER FIT, wrong shape. I asked not to be charged for return shipping of a defective item nor be charged a restocking fee. What happens? I am not only screwed for the $19 return shipping for a DEFECTIVE ITEM, but got doubly screwed with a restock fee! Shame on InLine Tube! An $85 return and I get $36 back?? Believe me, we are repeat car show winners and participants with many friends and car clubs, we will do our very best to advertise the screwing that Inline Tube does to good people over a defective part. Shame on you! MAKE IT RIGHT”
Helpful Report
(Shelby Twp) - Posted 6 months ago
The fuel line you had ordered was a 3 piece line set for a 59-61 Impala. You had contacted us asking for instructions on how to install that line. Unfortunately we do not have installation information for all of the lines that we sell, so we had advised you to consult the factory assembly manual for that information. When you later contacted us regarding the return of the lines, you had stated that you could not figure out which piece of the line went where on the vehicle. We asked if you had the original line and you had stated it was thrown away years ago. You had mentioned that you had a picture of the original which we had also asked to see, but never received a response to that question. As your vehicle could have used two different line patterns and without the original line for comparison to ensure that the correct line was ordered we were only able to confirm that you correctly received the line that you had ordered. Upon receiving the returned lines, we inspected them and found one of the smaller sections to have been bent out of shape and not in original condition. This damage resulted in an additional deduction to the refund amounts that are in accordance with our return policies as listed on our website.
Posted 6 months ago
Inline Tube is rated 4.6 based on 3,717 reviews
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