Inline Tube Reviews

Name: Inline Tube
Address: 15066 Technology Drive, ,, Shelby Township
Rating: 4.56

4.6 Rating 4,003 Reviews

89 %

of reviewers recommend Inline Tube

4.6

Based on 4,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Inline Tube 5 star review on 3rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well BEWARE I order fuel line twice wrong lines fitst times,transmission liness needed a adapter not told that. I order adapters been almost 3 weeks and still have not got them and an 1 hr away from inline tube. I order same lines from ags and there 2 states away and got them in 3 days So I would say I would not recommend inline tube with my experience with them. I am out about 150.00 dollars because there return policy frestocking and me to pay for shipping them back not good. I swear I order on line in cab tank on a 1968 ford f-100 but was sent under truck on frame fuel lines AGAIN I BEEN WAITING 3 WEEKS FOR 2 TRANSMISSION ADAPTERS AND STILL HAVE NOT RECIEVED THEM. BEWARE”

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(Shelby Twp) - Posted 1 month ago

“You did not send appropriate lines. I had to send them back”

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(Shelby Twp) - Posted 1 month ago

“The lines came bent for shipping, which is not clear when placing the order. I reached out to customer service and received a very condescending response. Also, the shipping was not acceptable. Unsatisfactory”

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(Shelby Twp) - Posted 1 month ago

“Never received it and I informed them and it’s been three days since still waiting”

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(Shelby Twp) - Posted 1 month ago

David, According to the records I have about the order that you seem to be referencing in the information sent to us for this review, it seems you had set it up to be a locally picked up order at our store front and it had been picked up on the 10th of August. Sincerely, Jareth Inline Tube Support Team

Posted 1 month ago

“Garbage. Do not buy. Not a single line fit, customer service was terrible. They want me to send my old lines in any my own expense to “fix” the mistake that shouldn’t have happened in the first place. They also claim that the tooling for both 1/2 ton and 3/4 ton is the exact same. Don’t bother wasting your time”

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(Shelby Twp) - Posted 3 months ago

“Re order #11301790 I originally chatted with a rep and told him that I needed a pump to carb line for a ford 4.9L single barrel 2wd f150 (ref jun 25th email) and was told you had a line for a ford 302 2bbl carb maybe I could make it work. Well the line is completely incompatible with my engine. Your recent correspondence informed me that to return it I'd have to pay shipping as well as a restocking fee. How come? I took your advice and you sent me the wrong part. If this is good business practice I wonder what bad would be like”

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(Shelby Twp) - Posted 3 months ago

Andy, I have reviewed the email correspondence that you mentioned regarding this order. In the emails, we did ask for pictures of the original line to see if anything we have matched. You were unable to send those and asked us if we had anything that was close that you could cut and alter on your own to make work. As we had stated the configuration for this line was different than what you had, the shipping label and restock fee for that line were not able to be waived. Sincerely, Jareth Inline Tube Support Team

Posted 3 months ago

“I never received the hose in the mail.I guessed they delivered it to the wrong address.I would appreciate it if you would send me another one”

Helpful Report

(Shelby Twp) - Posted 4 months ago

James, According to the tracking information on your order and in our order systems, it looks like the order was returned to us by the carrier. We have refunded that order for you and you should have received an email regarding that as well. According to the carrier information there was a problem with your address. If you would like, please re order the part and double check the address that is on your account to ensure the new part arrives correctly. Sincerely, Jareth Inline Tube Support Team

Posted 3 months ago

“Bo bracket and wrong size holes”

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(Shelby Twp) - Posted 4 months ago

Roger, I do see where you had requested a return regarding your parts. We did reply to that email and are still awaiting your response. Please reply to that message and we will be able to set that return up for you if you would like. Sincerely, Jareth Inline Tube Support Team

Posted 3 months ago

“I can't i never received them”

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(Shelby Twp) - Posted 4 months ago

“Very disappointed with this company. I patiently waited a month for the cable (special order), only to have a much shorter cable shipped to me. After sending them numerous photos and dimensions of the original cable, they refused to send me a new cable. And refused to reimburse me for their incorrect cable. Buyer beware.”

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(Shelby Twp) - Posted 6 months ago

Francisco, After reviewing the correspondence you had with our customer service team regarding the order in question, it looks like the cable you ordered was a made to order item. From the pictures you sent and the information you provided, it was determined that the cable was made correctly to the information we have to build that part. We also looked into duplicating the original cable from your vehicle, and we were unable to do so. As the item you had asked about returning was made to order, we were unable to authorize a return for the item. Sincerely, Jareth Inline Tube Support Team

Posted 5 months ago

“I ordered a vacuum tube that is to go from my intake to my transmission vacuum module. The description says transmission but what I got goes from carb to distributor. I have msd ignition. No vacuum advance. I still need the transmission vacuum line that connects to the intake. 69 Firebird th400 tranny. 5/16" fittings.”

Helpful Report

(Shelby Twp) - Posted 6 months ago

Corey, After reviewing the information on the order you are referencing, you ordered the engine vacuum line, which is the vacuum advance line. The line I believe you are describing is the vacuum modulator line and can be found at the link below. https://www.inlinetube.com/products/pft6905 Sincerely, Jareth Inline Tube Support Team

Posted 5 months ago

“The backseat ones are not the right size. They do not fit a 66 leMans line you day they do. I sent them back because of that. You so made me pay for return shipping and restocking. I would not of returned them if they had for. Your description is wrong and I had to pay the price. I will not order from you again.”

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(Shelby Twp) - Posted 6 months ago

“Not the right ones at all. Now I have to figure out how to return these. Terrible”

Helpful Report

(Shelby Twp) - Posted 7 months ago

Scott, Thank you for informing us of the issue you are having with the lines on your order. I have not found any history of you contacting us regarding this. Please email us at support@inlinetube.com In the email , please include the order number, some pictures of the lines you are having the issues with, and a brief description for our customer service team so they can help you resolve the issue. Regards, Inline Tube Customer Support

Posted 7 months ago

“Bad customer service, had a problem with my disc brakes. They did not find any solution. I still need to return them.”

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(Shelby Twp) - Posted 7 months ago

Bruce, After reviewing the correspondence you had with our customer service team, you had emailed stating the calipers from the kit did not fit the vehicle. From what I was able to tell from the messages, you never informed us what the fitment issue with the calipers was. Without that information we are not able find a solution to the problem. You had also mentioned the rotors did not fit due to a wheel pattern difference on your vehicle. We had asked you to send in pictures of the items. We did also ask again what was causing the fitment issue with the calipers and did not receive that information from you. When you requested a return label, we promptly sent one to your email. As long as you use the label provided, the item will be refunded in accordance with our company's return policy once it arrives and has been inspected. Sincerely, Jareth Inline Tube Support Team

Posted 7 months ago

“Not proud of their work”

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(Shelby Twp) - Posted 7 months ago

“I don't know if it's a quality part as I have not received it yet due to Inlines archaic shipping policies.”

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(Shelby Twp) - Posted 8 months ago

John, After looking into the tracking for your order, the items have been delivered to the address that you requested on the order. As I have seen before, this is a third party shipping company as we are not able to ship directly to Alaska. At this point, you would need to contact the third party shipping company for updates on the location of the items you ordered. Regards, Jareth Inline Tube Support Team

Posted 8 months ago

“Received in a timely fashion but very poor packaging from manufacturer. Immediately upon receiving my damaged package I sent an email with pictures of damaged box. It was obvious that the box had been crushed, bent and had big holes and a tear in box. Within 1 business day I received an email saying they wanted pics of exactly what pieces of brake lines that were damaged. That would be like trying to take a picture of lymph noodles and telling what ones are a distorted shape. The picture of the box was enough that all of them had been bent in some fashion. Not wanting to play their games, I just straightened up most of the lines and used them and ended up making 2 lines where the ones I received were kinked from shipping damage. Very disappointing customer service. They should have just replaced the order or packaged them better to begin with.”

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(Shelby Twp) - Posted 9 months ago

Scott, I do apologize for the lines you ordered being damaged during the shipping process. I can understand how frustrating that experience can be. We do ask for pictures both to identify which lines were damaged so we can send the appropriate replacement lines. Also, we ask for pictures so we are able to properly notify the carrier of the damage as well. Best Regards, Jareth Inline Tube Support Team

Posted 9 months ago

“These brake lines did not fit my truck at all. These were ordered after consulting with their technicians to ensure proper fit, but aren’t even close in most cases. And due to their 30 day return policy they aren’t willing to do anything about it. Their customer service said “there is nothing I can do about it” and stopped responding. Would not purchase or recommend this company to anyone.”

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(Shelby Twp) - Posted 9 months ago

“If one is the lowest, 1. I'd give you guys negative stars if I could. Will never do business with again.”

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(Shelby Twp) - Posted 9 months ago

“Steel lines much better for sealing, then your SS lines, which didn’t seal for me at all. 🤬 customer service very unpleasant and unhelpful. Wanted to exchange SS lines for the regular steel ones, and again Cust service/ sales person unhelpful. Wanted to charge me 190.00 for steel lines. Found them online for 25.00. Hey inline tube guess what, you guys are not perfect, your products are defective from time to time. Give your customers the benefit of the doubt. Be helpful, not assholes…”

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(Shelby Twp) - Posted 10 months ago

Inline Tube is rated 4.6 based on 4,003 reviews