Inline Tube Reviews

Name: Inline Tube
Address: 15066 Technology Drive, ,, Shelby Township
Rating: 4.58

4.6 Rating 3,660 Reviews

90 %

of reviewers recommend Inline Tube

4.6

Based on 3,660 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Inline Tube 5 star review on 3rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm still waiting for a response from tech support. It's been 4 days and have not received a answer back yet.”

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Posted 2 years ago

Dear Kevin, Thank you so much for taking the time to provide us with your feedback regarding your experience with Inline Tube. We truly appreciate your valuable input and apologize for any inconvenience caused. We are sincerely sorry to hear about the delay in receiving a response from our tech support team; this is certainly not the level of service we aim to provide. We understand how frustrating it can be to wait for assistance, and we deeply apologize for any inconvenience caused. Could you please let us know how we can improve and ensure a more efficient response time from our tech support team? Your insight is highly valued, and we are committed to enhancing our customer experience. Once again, we truly appreciate your feedback. Your support means a lot to us, and we are dedicated to resolving this matter promptly. Please do not hesitate to reach out to us directly with any further concerns or suggestions you may have. Thank you for being a valuable customer. We look forward to making your experience with Inline Tube a positive one. Best regards, [Jareth]

Posted 11 months ago

“Only could use one line of the three….others didn’t fit”

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Posted 2 years ago

Dear Michael, Thank you so much for taking the time to share your feedback about your experience with Inline Tube. We truly appreciate your input and value your opinion as it helps us improve our services. We apologize for the issues you encountered during your visit. We understand that this must have been frustrating for you, and we sincerely apologize for any inconvenience caused. Your satisfaction is important to us, and we want to ensure that we address any concerns to make your future experiences better. If you don't mind, we would love to know more about the issues you faced so that we can make things better. Could you kindly elaborate on the one line of the three issues you mentioned? We want to take the necessary steps to improve our service and ensure that this does not happen again. Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to serve you better in the near future. Best regards, [Jareth]

Posted 11 months ago

“Wrong line sent. Emailed to let them know it is incorrect and they want me to remove my old fuel line (making my car unmovable) to compare.”

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Posted 2 years ago

Dear Maston,Thank you so much for taking the time to share your feedback about your experience with Inline Tube. We appreciate customers like you who let us know about their experiences, as it helps us identify areas where we can improve. We are truly sorry for the inconvenience you have faced due to the wrong line sent. We understand that this has caused your car to be unmovable, and we sincerely apologize for any frustration or inconvenience this has caused you. We understand that removing the old fuel line may pose further difficulties for you, and we apologize for any inconvenience this request may have caused. We would like to assure you that your satisfaction is of utmost importance to us, and we are dedicated to resolving this issue promptly. In order to improve our services and prevent similar incidents in the future, we would greatly appreciate it if you could provide us with specific details on how we can make things better for you. Once again, we truly appreciate your feedback and apologize for any inconvenience caused. Please let us know how we can assist you further or if there is anything else

Posted 11 months ago

“Unfortunately they definitely do not fit like the original equipment. I could not use the existing brackets to clamp both lines together like the brake lines did that I removed. Didn't even come close to fitting Originally”

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Posted 2 years ago

Dear Eric ,Thank you so much for taking the time to share your feedback about your experience with Inline Tube. We truly appreciate hearing from our valued customers, and your input helps us improve our products and services. We sincerely apologize for the inconvenience you faced with the brake lines not fitting as well as the original equipment. We understand how frustrating it must have been for you not being able to use the existing brackets to clamp both lines together, just like the brake lines you had removed. We strive to provide high-quality products that seamlessly fit into our customers' vehicle systems, and we are sorry that this was not the case for you. To make things better, we would love to know more about the specific issues you encountered. Your detailed feedback will assist us in reviewing and enhancing our products to ensure they meet the expectations of all our customers. Please feel free to share any further suggestions or concerns you may have, as we greatly value your perspective. Thank you once again for bringing this matter to our attention. We hope to have the opportunity to serve you better in the future and make amends for the inconvenience you experienced. Best regards, [Jareth]

Posted 11 months ago

“Wrong set up”

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Posted 2 years ago

“The fittings were purple and the lines were 2" short. because I installed half the lines I was told by representative I cant get my money back. 1 star”

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Posted 2 years ago

Dear Vernon, Thank you so much for taking the time to provide us with your feedback about your experience with Inline Tube. We truly appreciate customers like you who share their thoughts and help us improve our products and services. We would like to sincerely apologize for the inconvenience caused by the fittings being purple and the lines being 2" short. This is certainly not the level of quality or accuracy we strive to deliver. We understand how frustrating it must have been, especially considering the representative's stance on the issue. We apologize for any misunderstanding and assure you that we will address this matter internally to prevent similar issues from happening in the future. Your feedback is highly valuable to us. May we kindly ask you to provide us with more details about your experience and how we can improve? Your insights will be instrumental in our efforts to enhance our products and customer service. Once again, thank you for reaching out to us and bringing this matter to our attention. We appreciate your patience and understanding, and we look forward to hearing from you. Best regards, [Jareth]

Posted 11 months ago

“Still haven’t received any updates or my order! Didn’t even get a confirmation about my order. So I have no idea where my order is or any idea when to expect it”

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Posted 2 years ago

Dear Tom, Thank you so much for taking the time to provide your feedback on Inline Tube. We sincerely appreciate your willingness to share your experience with us. Firstly, we want to apologize for the inconvenience you have faced regarding your order. We understand the frustration of not receiving any updates or a confirmation about your order. It's definitely not the seamless and reliable service we strive to provide. We truly value your business and want to make things right. We would be grateful if you could provide us with some additional details regarding your order, such as the order number or any other relevant information. This will help us investigate the issue further and fix it promptly. Please rest assured that we are committed to improving our communication and order tracking systems to ensure a smooth and hassle-free experience for our customers. Your valuable input will definitely help us make the necessary improvements. Once again, thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused and look forward to resolving the issue satisfactorily. Best regards, [Jareth]

Posted 11 months ago

“Products didn’t fix my vehicle, I returned it and waiting on my refund”

Helpful Report

Posted 2 years ago

Thank you so much for providing us with your valuable feedback regarding your experience with Inline Tube. We sincerely appreciate customers like yourself who take the time to let us know about their experiences. We would like to apologize for any inconvenience caused by the fact that our products didn't fix your vehicle as expected. We understand how frustrating this can be, and we want to assure you that we take your concerns seriously. We have noted that you have returned the product and are currently waiting for your refund. We apologize for the delay and any inconvenience it has caused. Please be assured that we are working diligently on processing your refund as quickly as possible. In order to improve our services and avoid similar situations in the future, we kindly request your assistance. We would greatly appreciate it if you could let us know more details about your experience, such as the specific issues you encountered and any suggestions on how we can make things better for our valued customers like yourself. Once again, we sincerely apologize for any disappointment caused. Your feedback is invaluable to us, and we will strive to make improvements based on it. Thank you for your understanding and for giving us the opportunity to rect

Posted 11 months ago

“Don’t order! They were far from being the correct fit with bends in the opposite direction and incorrect ends. We answered all the questions and ordered the part suggested for our truck. IF they ever acknowledge the return, we will only get a small portion of the cost back because we had to pay for the label and return fee and restock. Don’t use them!!”

Helpful Report

Posted 2 years ago

Customer ordered master cylinder lines for the wrong ABS block. When notified that the customers lines didn't match the original lines we requested pictures. The tech looked at the pictures and noticed that the lines were ordered for the wrong ABS block. We carry both sets so we offered for them to purchase the correct ones and send the others back. We charged a $1.75 restocking fee and supplied a return label at $11.02. We have notreceived an order for the correct lines from this customer.

Posted 2 years ago

“Not even close. Called and left 3 messages and email with and no one has responded to my calls or email. Disapointed in the response”

Helpful Report

Posted 2 years ago

We have 4 phone conversations and multiple e-mail conversations on record with this customer. Not certain where the messages were left. IF they are after hours please call during business hours and use #1 for sales.

Posted 2 years ago

“too small to go around the chrome tip.”

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Posted 2 years ago

The part that was ordered was a tailpipe hanger. You will need a different part for a tailpipe tip. Those are usually bolted or welded on.

Posted 2 years ago

“I need a return shipping label. I told you I needed my money back. I have made lines to fit myself. I need my money back and a return shipping label”

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Posted 2 years ago

Customer was sent original order on 8/31/22 and then sent a free secondary line on September 9th

Posted 2 years ago

“The lines were supposed to be SS. And they are steel. Besides that, these lines were the worst prebent lines I have ever bought. They are only bent right by the radiator. The rest was not even close. Around the starter is off quite a bit. I made them work but will never buy them again. James Jeschke Jr.”

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Posted 2 years ago

Customer did not send any pictures showing the line routing difference so that we could try to assist.

Posted 2 years ago

“Could not use 3 lines they would not seal on the new rubber lines so I spent 200 bucks on the kit just to have to spend more money at my local parts store and make 3 lines myself”

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Posted 2 years ago

Customer did not contact us to help with lines sealing.

Posted 2 years ago

“Leaks at fuel pump connection. I have used many in line tube products on previous projects, but this will likely be the last.”

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Posted 2 years ago

Tried to find an order that was around the same time and only located an order from 2021. Part # cxe6703 Is this the part in question?

Posted 2 years ago

“Twice they were unable to send me the right brake lines”

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Posted 2 years ago

We sent this customer both patterns for his truck. Customer had pattern that we have never seen before. Customer was refunded in full.

Posted 2 years ago

“Very bad experience and service and still waiting on correct part”

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Posted 2 years ago

Customer was sent a line that was not correct. Customer was then sent a hand made line that was made just for his order.

Posted 2 years ago

“Waiting 3 weeks still haven’t received.”

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Posted 2 years ago

Customer placed order on 6/14 order shipped on 6/15 US post took longer than expected.

Posted 2 years ago

“Slow shipping expensive shipping and confusing website”

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Posted 2 years ago

Customer ordered part that ended up on supply chain issue list. Took 1 month to ship. Shipping was $19.

Posted 2 years ago

“I ordered a part paid for it was given an arrival date may 17th it's been about 4 weeks still haven't received the part not pleased with the service”

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Posted 3 years ago

Customer ordered on 5/9 and we shipped on 5/11 US post took longer than expected.

Posted 2 years ago

Inline Tube is rated 4.6 based on 3,660 reviews