Inline Tube Reviews

Name: Inline Tube
Address: 15066 Technology Drive, ,, Shelby Township
Rating: 4.58

4.6 Rating 3,618 Reviews

90 %

of reviewers recommend Inline Tube

4.6

Based on 3,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Inline Tube 5 star review on 3rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pore customer service”

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Posted 3 years ago

I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you!

Posted 3 years ago

“Only received a 5 piece order still haven't heard anything on the rest of it”

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Posted 3 years ago

Thank you so much for taking the time to provide us with your valuable feedback about your experience with Inline Tube. We truly appreciate your review and the opportunity to address your concerns. Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding your order. We understand that you have only received a 5 piece order and have yet to receive any updates on the rest of your items. We are genuinely sorry for any frustration or disappointment this may have caused you. To better understand the issue at hand and improve our service, we kindly request you to share with us any specific details regarding your order, such as the order number or any other relevant information. This will enable us to investigate the matter thoroughly and find a solution that meets your expectations. At Inline Tube, we strive to provide exceptional customer service, and it is evident that we have fallen short in this instance. We genuinely value your feedback, as it allows us to identify areas in need of improvement and rectify any mistakes made. Again, we apologize for the inconvenience you have experienced and assure you that we will do everything within our capabilities to rectify the situation promptly. Your satisfaction is our utmost priority, and we would appreciate any further suggestions.

Posted 9 months ago

“The bends were wrong and the lines were to short VIN#F10GNR42188”

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Posted 3 years ago

“Customer service offered very little advice other than what on the website. No pictures, just a generic description. When arrived, nothing was right..not even remotely close. RMA requested with no response.”

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Posted 3 years ago

Dear Brady, Thank you so much for taking the time to provide your feedback on your recent experience with Inline Tube. We truly appreciate customers like you who take the initiative to share their thoughts and help us improve our services. Firstly, we would like to extend our sincerest apologies for the inconvenience caused by the issues you encountered. It is disheartening to learn that our customer service provided little advice beyond what is available on our website. We apologize for falling short of meeting your expectations in this regard. We are also very sorry to hear that the product you received did not meet your expectations. It is disappointing to know that even the generic description was not accurate, leaving you with a less than satisfactory outcome. Furthermore, we apologize for the lack of response to your RMA request. This is certainly not the level of service we strive to provide. We would greatly appreciate your valuable input. Could you please let us know how we can improve our customer service and ensure that our product descriptions accurately reflect what our customers receive? Your suggestions and feedback will be invaluable in helping us address these issues and prevent them from happening again.

Posted 9 months ago

“I am a first time customer and it doesn't look good for your company, my first order still have not arrived and it's been over two weeks your service is so miserable I had to turn around and re ordered it again and is questionable if I would get it on the day I will get it. I feel strongly that I should have just ordered this off of eBay at least I will get it in a timely fashion pitiful. The questions below is difficult to fill out especially when I never received the order....”

Helpful Report

Posted 3 years ago

My apologies, due to the holidays our shippers have been experiencing an influx of packages and slowdowns have been spotty and regional. I apologize that you had to deal with these delays. Please understand that it is outside our control and we hope that you won't hold it against us. We are all in this together and we hope we can make it a five star for you next time!

Posted 3 years ago

“I will never order from you guys ever again I have not received my valve cover bolts still no one have to respond back to me”

Helpful Report

Posted 3 years ago

My apologies, due to the holidays our shippers have been experiencing an influx of packages. Slowdowns have been spotty and regional and I apologize that you had to deal with these delays. Please understand that it is outside our control and we hope that you won't hold it against us. We are all in this together and we hope we can make it a five-star for you next time!

Posted 3 years ago

“It hasn’t arrived”

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Posted 3 years ago

I apologize that you had to deal with these delays. Please understand that it is outside our control and we hope that you won't hold it against us. I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you

Posted 3 years ago

“never again”

Helpful Report

Posted 3 years ago

I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you!

Posted 3 years ago

“Kit doesn’t fit my 84 Chevy K20 need to return or exchange for another kit both my 84 have push in style e brake cable not bolt in clips”

Helpful Report

Posted 3 years ago

Dear Keith, Thank you so much for taking the time to share your feedback regarding your experience with Inline Tube. We truly appreciate customers like yourself who provide us with valuable information about our products. We wanted to express our sincere apologies for the inconvenience caused with the kit not fitting your 84 Chevy K20. We understand how frustrating it must have been to receive a product that didn't meet your specific requirements. We are truly sorry for any inconvenience this may have caused you. Once again, we are extremely thankful for bringing this matter to our attention. It is through feedback like yours that we can improve and continue offering the highest quality products to our customers.

Posted 9 months ago

“The two fittings at the master cylinder leaked. I had to reflare both pieces of pipe to stop the leaks.”

Helpful Report

Posted 3 years ago

I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you!

Posted 3 years ago

“I can not review because have not received my fuel lines as of June 17 2021”

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Posted 3 years ago

My apologies, but these delay are caused by shipping parts outside the US and are outside our control. I have checked your tracking and it is still updating as of today. If there is anything else we can do for you, please let us know at Support@inlinetube.com!

Posted 3 years ago

“Paid over $50 for something that was $40 and the size of a small chocolate bar. 2 weeks later and it’s still not here. I only paid the ridiculous price because I assumed it would be here in 2 days tops. I bet it’s cheaper and quicker to get something to the international space station.”

Helpful Report

Posted 3 years ago

My apologies, there are extra charges to ship internationally, and these order do tend to take longer due to slow downs at the border. If there is anything we can do to help you out on this, please send us an email to support@inlinetube.com and we would be happy to help you out!

Posted 3 years ago

“Still have not received order.”

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Posted 4 years ago

Dear James, Thank you so much for taking the time to provide us with your feedback about Inline Tube. We truly appreciate your honest review and will certainly address the issues you have encountered. Firstly, please accept our sincere apologies for the delay in the delivery of your order. We understand how frustrating it can be to wait for a purchase, and we deeply regret any inconvenience this may have caused you. Rest assured, we are actively investigating the situation to determine the cause of the delay and prevent such occurrences in the future. Your feedback is invaluable to us, and we would love to discuss with you how we can improve our services. If it's not too much trouble, could you kindly provide us with more details about the issues you faced? We want to ensure that we rectify any shortcomings and make your experience with Inline Tube a more positive one. Once again, we appreciate your feedback and thank you for being a valued customer. We are committed to constantly improving our processes and delivering exceptional products. Please don't hesitate to reach out to us if there is anything else we can assist you with. Warmest regards, [Jareth]

Posted 9 months ago

“Ordered rear brake hose for 1970 chevy c10. My truck uses a 22.3" brake hose. Recieved a 13" brake hose. Better off going to a quality parts store like napa and get the right part the first time.”

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Posted 4 years ago

I am sorry your hose do not appear to be correct, please take clear photos of your hose vs. your original and and send them with a short explanation to Support@inlinetube.com and we will work to get you the lines you need

Posted 4 years ago

“The cost to ship this piece was ridiculous. I could mail it back to you for the price of a stamp.”

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Posted 4 years ago

“Still haven’t received it yet”

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Posted 4 years ago

Dear Jim, Thank you so much for taking the time to provide us with your feedback on Inline Tube. We truly appreciate customers like yourself who take a moment to let us know about their experiences. We're sincerely sorry to hear that you still haven't received your order. This is certainly not the level of service we strive to provide, and we understand how frustrating this must be for you. Your satisfaction is of utmost importance to us, and we want to make things right. To help us improve and avoid similar issues in the future, could you please let us know more about what happened? We would love to hear your suggestions on how we can make things better and ensure a smoother experience for our customers. Once again, thank you for bringing this matter to our attention. We rely on feedback from customers like yourself to help us enhance our services. We apologize for any inconvenience caused and are committed to resolving the problem promptly. Kind regards, [Jareth]

Posted 9 months ago

“I hate to give a grade because I feel like Covid may have had everything negative to do with my experience. Beside the fact they took way longer than I was told, every person I talked to had zero explanation or patience for my “small” order. If in line wasnt the only company that made these lines I would have gone else where. I was literally looking for other people online to order from But you guys are the only ones. I suppose you could really Jack the price up on the lines for a 1990 Chevy s10 blazer. Either way wish I could say I’d use you again but I wouldn’t. The lines were made incredible well and were extremely nice, customer service was terrible and honesty was lacking a bit.”

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Posted 4 years ago

“When I ordered these at the price I paid I thought I was getting a full set. The order came and only had one and at that price that is ridiculous and very overpriced. I tried calling to talk to a live person at inline tube with no ability to reach someone. I ended ordering a full set of four from Year One for 15.55 plus tax and shipping for 24.95. I no longer have a use for the one you shipped. I have purchased allot of stuff from inline tube, however I feel I should be refunded. Ken Dasaro”

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Posted 4 years ago

“I still haven't received it was told box was left off order been a while now ?”

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Posted 4 years ago

“I haven't received product yet therefore I can't give a review”

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Posted 5 years ago

My apologies for the wait, there have been slow downs with our shippers due to the Covid-19 crisis and the influx of packages in there systems. Your parts look to be out for delivery today.

Posted 5 years ago

Inline Tube is rated 4.6 based on 3,618 reviews