Name: Inline Tube
Address: 15066 Technology Drive, ,, Shelby Township
Rating: 4.58

“One of the lines was so bent it was unusable and the ends of All the lines were incorrect luckily I have a tube cutter and flare tool so I made them work because I can't afford to have my truck broken down. I would not recommend inline tube to anybody I'm out $90 and still had to modify them if I would have known that would be the situation I would have made the tubes myself”

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Posted 3 years ago

Customer did not want to send pictures so that we could see if an alternate pattern would fit better. He cut the lines and used them.

Posted 2 years ago

“I cannot rate something that I have not received. I ordered this product 04/19/2022 and two weeks later, I still do not have it. Quite disappointed to pay 8.50 for shipping only to have it shipped USPS. I could have had it sent in a 3x5 envelope for cheaper and it would have arrived by now.”

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Posted 3 years ago

Dear Caren, Thank you for taking the time to share your feedback about your experience with Inline Tube. We sincerely appreciate your honesty and the opportunity to address your concerns. We would like to extend our sincerest apologies for the delay in receiving your order. We understand how frustrating it can be to wait for a product that you have already paid for. It is not our intention to cause any inconvenience or disappointment in any way. In regards to the shipping method, we apologize if it did not meet your expectations. We strive to provide efficient and reliable delivery services for our customers. We truly regret that this was not reflected in your recent order. We appreciate your feedback regarding this matter. If you could kindly provide us with your order details, we will investigate and address the delay with our shipping partners to avoid similar situations in the future. Additionally, we would like to discuss any other suggestions or preferences you may have to improve our services. Once again, we genuinely appreciate your feedback and apologize for any inconvenience caused. We value your business and hope to have the opportunity to serve you better in the future. Warm regards, [Jareth] Inline Tube Customer Support

Posted 11 months ago

“You don't know your own inventory and give customers the run around.”

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Posted 3 years ago

Dear LARRY, Thank you so much for taking the time to provide feedback on your experience with Inline Tube. We truly appreciate your honesty and willingness to share your concerns with us. We are sincerely sorry for any inconvenience or frustration you may have experienced due to issues such as not knowing our own inventory and providing customers with incorrect information. This is definitely not the level of service we strive to offer, and we are determined to do better going forward. Your feedback is invaluable to us. Could you kindly provide us with more details about your specific experience, such as the product or service you were looking for, so that we can better understand the issues at hand? Furthermore, we would appreciate any suggestions or ideas you have on how we can improve our inventory management and customer service processes. Thank you once again for bringing these concerns to our attention. We are committed to addressing them and ensuring a better experience for all our customers. We are eager to learn from this and truly make the necessary improvements. Please do not hesitate to reach out to us with any further information or suggestions. Best regards, [Jareth]

Posted 11 months ago

“Lack of knowing when it will be shipped know one knows nothing.”

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Posted 3 years ago

Dear Doug, Thank you so much for taking the time to share your feedback about your experience with Inline Tube. We truly appreciate your valuable input and we apologize for any inconvenience caused. We understand the frustration caused by not knowing when your order will be shipped. At Inline Tube, we strive for timely and transparent communication with our customers, and we regret that this was not the case in your situation. We are committed to learning from our mistakes and making improvements to ensure better service in the future. To better assist you and prevent similar issues from occurring again, could you please provide us with more details about your experience? We would like to understand the specific challenges you faced with regards to not receiving shipment information. Your insights would greatly help us identify the areas we need to address and implement necessary enhancements. Once again, thank you for bringing this matter to our attention. We value your feedback and are dedicated to making the necessary improvements for a better customer experience. Should you have any further concerns or suggestions, please do not hesitate to share them with us. Best regards, [Jareth]

Posted 11 months ago

“Took a month to receive items”

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Posted 3 years ago

Dear Jeff, Thank you so much for taking the time to share your experience with us at Inline Tube. We sincerely appreciate your feedback and value your input immensely. First and foremost, we would like to extend our sincere apologies for the delay in receiving your items. We understand how frustrating it can be, and we sincerely apologize for any inconvenience caused. We strive to provide a seamless and efficient shopping experience for all our customers, and it appears we may have fallen short in this instance. We would genuinely appreciate it if you could provide us with more details about what exactly happened during the month-long delay. This will enable us to investigate the matter thoroughly and identify any potential areas for improvement. Our main goal is to ensure that such delays do not occur in the future, and your insights would be immensely helpful in achieving this. Once again, we want to express our deepest gratitude for bringing this matter to our attention. Customer feedback is invaluable to us, as it allows us to continuously enhance our services and provide the best possible experience for our valued customers like yourself. Thank you for your patience, understanding, and support. We look forward to hearing from you. Warm regards, [Jareth]

Posted 11 months ago

“AWFUL VERY UNSATISFYING BUYING EXPERIENCE”

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Posted 3 years ago

Dear David, Thank you so much for taking the time to share your feedback about your experience with Inline Tube. We truly appreciate customers like you who provide us with valuable insights into our business. Firstly, please accept our sincere apologies for the issues you encountered during your purchasing process. We are genuinely sorry for any inconvenience or dissatisfaction this may have caused you. Our team aims to provide a seamless and satisfactory shopping experience, and we understand that we fell short of your expectations. It would be really helpful if you could kindly elaborate on the specific aspects that made your buying experience unsatisfying. We genuinely want to understand where we went wrong and how we can improve. Your input will be instrumental in ensuring that we address these issues effectively and prevent similar situations in the future. Once again, we genuinely appreciate your feedback and thank you for bringing this matter to our attention. We hope you will give us another opportunity to serve you in the future, and we look forward to making it right for you. Kind regards, [Jareth]

Posted 11 months ago

“Took longer to receive than the website lead me to believe.”

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Posted 3 years ago

Thank you so much for taking the time to provide us with your feedback on your experience with Inline Tube. We genuinely appreciate customers like you who share their thoughts, as it helps us improve and provide a better service. We apologize for any inconvenience caused by the delayed delivery of your order. We understand that the website's estimated delivery time may have led you to believe that you would receive your order sooner, and we completely understand your frustration. We strive to meet our customers' expectations, and we regret that we were not able to do so in this instance. In order to better understand the issue and prevent similar situations from occurring in the future, we would greatly appreciate it if you could provide us with more specific details about the delays you experienced. Was it related to our internal processes, shipping, or any external factor? Your insights will assist us in reviewing our systems and improving our services. We value your opinion and would like to assure you that we are committed to delivering the best experience to our customers. If there is anything we can do to make things right or if you have any suggestions on how we can improve our service, please do not hesitate to let us know. Your feedback is a crucial part of our ongoing efforts to enhance

Posted 11 months ago

“Pore customer service”

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Posted 3 years ago

I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you!

Posted 3 years ago

“Only received a 5 piece order still haven't heard anything on the rest of it”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to provide us with your valuable feedback about your experience with Inline Tube. We truly appreciate your review and the opportunity to address your concerns. Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding your order. We understand that you have only received a 5 piece order and have yet to receive any updates on the rest of your items. We are genuinely sorry for any frustration or disappointment this may have caused you. To better understand the issue at hand and improve our service, we kindly request you to share with us any specific details regarding your order, such as the order number or any other relevant information. This will enable us to investigate the matter thoroughly and find a solution that meets your expectations. At Inline Tube, we strive to provide exceptional customer service, and it is evident that we have fallen short in this instance. We genuinely value your feedback, as it allows us to identify areas in need of improvement and rectify any mistakes made. Again, we apologize for the inconvenience you have experienced and assure you that we will do everything within our capabilities to rectify the situation promptly. Your satisfaction is our utmost priority, and we would appreciate any further suggestions.

Posted 11 months ago

“The bends were wrong and the lines were to short VIN#F10GNR42188”

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Posted 3 years ago

“Customer service offered very little advice other than what on the website. No pictures, just a generic description. When arrived, nothing was right..not even remotely close. RMA requested with no response.”

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Posted 3 years ago

Dear Brady, Thank you so much for taking the time to provide your feedback on your recent experience with Inline Tube. We truly appreciate customers like you who take the initiative to share their thoughts and help us improve our services. Firstly, we would like to extend our sincerest apologies for the inconvenience caused by the issues you encountered. It is disheartening to learn that our customer service provided little advice beyond what is available on our website. We apologize for falling short of meeting your expectations in this regard. We are also very sorry to hear that the product you received did not meet your expectations. It is disappointing to know that even the generic description was not accurate, leaving you with a less than satisfactory outcome. Furthermore, we apologize for the lack of response to your RMA request. This is certainly not the level of service we strive to provide. We would greatly appreciate your valuable input. Could you please let us know how we can improve our customer service and ensure that our product descriptions accurately reflect what our customers receive? Your suggestions and feedback will be invaluable in helping us address these issues and prevent them from happening again.

Posted 11 months ago

“I am a first time customer and it doesn't look good for your company, my first order still have not arrived and it's been over two weeks your service is so miserable I had to turn around and re ordered it again and is questionable if I would get it on the day I will get it. I feel strongly that I should have just ordered this off of eBay at least I will get it in a timely fashion pitiful. The questions below is difficult to fill out especially when I never received the order....”

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Posted 3 years ago

My apologies, due to the holidays our shippers have been experiencing an influx of packages and slowdowns have been spotty and regional. I apologize that you had to deal with these delays. Please understand that it is outside our control and we hope that you won't hold it against us. We are all in this together and we hope we can make it a five star for you next time!

Posted 3 years ago

“I will never order from you guys ever again I have not received my valve cover bolts still no one have to respond back to me”

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Posted 3 years ago

My apologies, due to the holidays our shippers have been experiencing an influx of packages. Slowdowns have been spotty and regional and I apologize that you had to deal with these delays. Please understand that it is outside our control and we hope that you won't hold it against us. We are all in this together and we hope we can make it a five-star for you next time!

Posted 3 years ago

“It hasn’t arrived”

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Posted 3 years ago

I apologize that you had to deal with these delays. Please understand that it is outside our control and we hope that you won't hold it against us. I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you

Posted 3 years ago

“never again”

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Posted 3 years ago

I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you!

Posted 3 years ago

“Kit doesn’t fit my 84 Chevy K20 need to return or exchange for another kit both my 84 have push in style e brake cable not bolt in clips”

Helpful Report

Posted 3 years ago

Dear Keith, Thank you so much for taking the time to share your feedback regarding your experience with Inline Tube. We truly appreciate customers like yourself who provide us with valuable information about our products. We wanted to express our sincere apologies for the inconvenience caused with the kit not fitting your 84 Chevy K20. We understand how frustrating it must have been to receive a product that didn't meet your specific requirements. We are truly sorry for any inconvenience this may have caused you. Once again, we are extremely thankful for bringing this matter to our attention. It is through feedback like yours that we can improve and continue offering the highest quality products to our customers.

Posted 11 months ago

“The two fittings at the master cylinder leaked. I had to reflare both pieces of pipe to stop the leaks.”

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Posted 3 years ago

I am sorry that you are unhappy with your purchase, if you would like to send us a message to support@inlinetube.com we would love to work this out to make this a 5-star experience for you!

Posted 3 years ago

“I can not review because have not received my fuel lines as of June 17 2021”

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Posted 3 years ago

My apologies, but these delay are caused by shipping parts outside the US and are outside our control. I have checked your tracking and it is still updating as of today. If there is anything else we can do for you, please let us know at Support@inlinetube.com!

Posted 3 years ago

“Paid over $50 for something that was $40 and the size of a small chocolate bar. 2 weeks later and it’s still not here. I only paid the ridiculous price because I assumed it would be here in 2 days tops. I bet it’s cheaper and quicker to get something to the international space station.”

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Posted 4 years ago

My apologies, there are extra charges to ship internationally, and these order do tend to take longer due to slow downs at the border. If there is anything we can do to help you out on this, please send us an email to support@inlinetube.com and we would be happy to help you out!

Posted 4 years ago

“Still have not received order.”

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Posted 4 years ago

Dear James, Thank you so much for taking the time to provide us with your feedback about Inline Tube. We truly appreciate your honest review and will certainly address the issues you have encountered. Firstly, please accept our sincere apologies for the delay in the delivery of your order. We understand how frustrating it can be to wait for a purchase, and we deeply regret any inconvenience this may have caused you. Rest assured, we are actively investigating the situation to determine the cause of the delay and prevent such occurrences in the future. Your feedback is invaluable to us, and we would love to discuss with you how we can improve our services. If it's not too much trouble, could you kindly provide us with more details about the issues you faced? We want to ensure that we rectify any shortcomings and make your experience with Inline Tube a more positive one. Once again, we appreciate your feedback and thank you for being a valued customer. We are committed to constantly improving our processes and delivering exceptional products. Please don't hesitate to reach out to us if there is anything else we can assist you with. Warmest regards, [Jareth]

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Inline Tube Reviews