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Inline Tube Reviews

4.6 Rating 3,660 Reviews
90 %
of reviewers recommend Inline Tube
4.6
Based on 3,660 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Solid material but doesn't fit. Product description step exact replacement. The mounting holes are different, the ports are backwards, and the emergency switch hook up is one wire instead of two wire. Will need to cut and flare all brake lines to work, drill and tap mounting holes in the frame and re wire switch. Other than that exact replacement. 1981 Jeep CJ.
Helpful Report
Posted 5 years ago
I am sorry you are having difficulty installing your kit. Please snap a couple photos of the issue you are having and send them with a short description to Support@inlinetube.com. We will get this to our tech and come up with a solution to this issue.
Posted 5 years ago
Kits they sell don’t install properly. Instructions are terrible. Customer support is a joke.
Helpful Report
Posted 5 years ago
My apologies that lines set you purchased was not what you where looking for. All of our conversion line sets move the proportional valve up under the master cylinder to move it away from the Exhaust. I am sorry about your luck with the bolts, after reviewing your request i can have a new set of bolts sent out if you would like. Please just shoot us an email and we can get them sent out as soon as possible!
Posted 5 years ago
Not pleased with non human interaction bad shipping and packaging and bad customer experience
Helpful Report
Posted 5 years ago
My apologies on this order, we received your pictures and have offered you a shipping label and a return. we received a message from you stating that due to the discount you received, you wanted to keep the parts rather than return them. If you have any more questions feel free to shoot us an email!
Posted 5 years ago
I purchased bolts for my upper and lower control arms and once I received them I sent an email to Inline Tube asking for confirmation of the bolts specification being grade 8. Although they appeared to be an identical reproduction of the original bolts, they could not confirm grade 8 specification. It's nice to have restoration parts that match the original look, but more important the specifications of bolt strength for safety.
Helpful Report
Posted 5 years ago
My apologies about the confusion on the bolts. These the correct bolts for the application. The difference in head markings is how they would have come from the factory. If you have any more questions about your purchase, Please contact us at Support@inlinetube.com and we will answer any questions you may have.
Posted 5 years ago
Bought fuel lines for my 426 1967 Dodge Coronet RT, took 3 years to get car ready to run. Went to install new fuel lines unfortunately the fuel pump to carb T fitting is 3/8" fuel line but T fitting has only 1/4" holes, so how to you attache 3/8" fuel line to 1/4" fitting. Spoke to company rep who was nice but said if its over 90 days too bad. Wasn't concerned that parts weren't right, offer to sell me another set. Probably would be the same.
Helpful Report
Posted 5 years ago
I am sorry that our policy has but you in a hard spot, if you contact us again we may be able to work a discount on new parts. If you do make a purchase and reach out to us within the 30 day period, we will make sure you get the right parts .
Posted 5 years ago
I ordered transmission cooler lines for my 1995 Chevy S-10 4.3 engine. My mechanic Rob has over 30 years in the business. He said they were the wrong lines and would not fit. I answered the info on the return section and sent a email. A James Dudeck did reply asking where I had got the parts and I replied off Inlinetube web site. MY order number is 12726. I have not heard back.
Helpful Report
Posted 5 years ago
William, I have Checked into this for you. We sometimes see pattern variances and have secondary patterns. If you are able to send a picture of your original lines to us we can see if we have the patterns you need and send them to you. Please send these pictures to James and he will get them to our tech.
Posted 5 years ago
Prior to ordering your fuel lines (via Summit Racing) for my '72 Plymouth 'Cuda I contacted your sales rep by phone to ask about the lines since the online photos of them are very small and not clear. I specifically asked about whether or not the lines would have rock guard on them as per originals; he said "yes if they had guard from the factory the new lines will too"... Not the case when I received mine; there is some missing from a critical area on one of the lines. Not pleased at all... got_mopar@msn.com
Helpful Report
Posted 5 years ago
Bill, I apologize for the missing rock guard. The Originals that we have do not have spring on them. I have seen the pattern that you have before that has spring the entire way and I have seen a partial wrapped line. Please let me know how many feet of spring you will need for each line and I can send it to you free of charge. Please send me an e-mail at Support@inlinetube.com.
Posted 5 years ago
Not always the right part, Sell parts that the salesman can`t confirm with attitude, High shipping costs. Fell like you have me over a barrel so like it. Sorry but the truth hurts
Helpful Report
Posted 5 years ago
Guy, I apologize for any issues you had with our phone staff. I can help you with anything that you need please contact support@inlinetube.com I only see 4 orders and 3 are from Ebay. Please let us work with you to make your experience better.
Posted 5 years ago
2 stars for now, I would consider having technical support department on-site as a company, from a customer who bought a $$$$ sizable amount of products I should have to write an email for technical problem when I'm working on the vehicle at that moment. Tell me if I'm wrong.
Helpful Report
Posted 5 years ago
Avery, We apologize for the inconvenience of or tech department. However the Tech department used to be tied up on a call for an average of 20-30 minutes per call only to get to the end of call and have to request pictures to solve the problem. The Tech department is on site with the parts so that they can solve problems quickly. The e-mail system keeps all inquires in order to that no one jumps in line and we have been able to solve a lot more issues in one day. Please contact us via Chat on the website for a live person the same day.
Posted 5 years ago
Ordered two “stock” brake lines due to a rusted line leak. One line fit great the other leaked at the fitting, after trying to seat it numerous times, I made my own fix without the line provided.
Helpful Report
Posted 5 years ago
We are sorry to hear that you had a problem with our lines. Please send a picture of your original line that did not match to support@inlinetube.com. Sometimes we have a different pattern for a vehicle that had a midyear change and we can send a new one to you at no cost.
Posted 5 years ago
A few years ago I went to Inline Tube for all stainless brake lines and fittings for my 68 Camaro. I remember you being very prompt and verified shipments via email. I recently placed a couple of orders and the experience is not what I remembered. I did immediately receive a receipt via email but that was the end of the communication. The first order I placed I needed fairly quickly so I was watching for a ship time and delivery. I never received one so I actually had to email to get the status. The second order I placed (just Monday this week) same thing. Now it is Thursday and I am not sure where it is at, hoping to get it tomorrow.(live in NY) So I am not trying to be too harsh but the experience is not what I remembered. Communication is key.
Helpful Report
Posted 6 years ago
James, We are sorry to hear that our e-mails are not getting through to you. We have not changed our system and an e-mail is sent at the time of order and the time off shipment as well as a follow up. I have e-mailed you with your tracking # and your package us post will arrive Saturday.
Posted 6 years ago
Inline Tube is rated 4.6 based on 3,660 reviews