In-Pulse CPR Reviews

4.9 Rating 2,703 Reviews
98 %
of reviewers recommend In-Pulse CPR
4.9
Based on 2,703 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About In-Pulse CPR:

In-Pulse CPR offers American Heart CPR and First Aid classes across Minnesota, Pennsylvania, and Florida. We feel our instructors are some of most gifted presenters across the country. Our goal is to provide the best possible CPR class experience possible. My name is Mollie Bowman. I am the training center coordinator and owner. I strive for complete satisfaction from all who attend one of our classes.

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Phone:

877-226-7311

Email:

mollie@inpulsecpr.com

Needs more energy
Helpful Report
Posted 11 months ago
From the time I walked in the door, it seemed that the main focus of the instructor was to get us out the door as soon as possible. Many of the students were only there to renew their certs, and the class was a great review for them. But for those of us who were doing the class for the first time, it left much to be learned. I was disappointed that the instructor didn't take more time working with us and instructing us new students more individually. Our teacher also worked with us on the test answers, which felt like cheating to me. I don't feel like I got what I paid for... I wanted to really learn!
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Posted 1 year ago
Hello Amanda, We sincerely apologize that you had a negative class experience. It is our goal to provide the highest quality CPR so that students have the knowledge and skills to save a life. We would like to offer you another class free of charge with a different instructor. Please call our office 813-343-4024 to schedule.
Posted 1 year ago
Lacked the proper written material. Needs a visual presentation. Confusing addition at the end on Narcan. This was some of the participants first dive into anything medical. Need to separate classes for newbies and those rectifying.
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Posted 1 year ago
The teacher was great but they “had a scheduling error” and we had to call 30 min after our class started to figure out what was going on. They did not apologize and expected is to come back that day at a later time. Many of us drove over an hour to be there and the fact they didn’t bother to call to inform anyone or apologize was absolutely ridiculous. Awful customer service.
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Posted 1 year ago
Unfortunately, there was a scheduling error however we were not aware of it until students started calling and letting us know that there was not an instructor there. We didn't call to inform students because we didn't know of the error until then. For those students that were not able to come back later in the day a refund or transfer to another class was offered. We apologized to every student that called us and also let the hotel know of the error and asked them to give our apologies to the students that were waiting. We are very sorry for the error and the inconvenience.
Posted 1 year ago
Hi i got certified with you guys just in november. did not receive my certificate though.
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Posted 2 years ago
We issued your card on 11.26.21 the same day you took the class. It has already been claimed. If you are having trouble with retrieving your card from the American Heart Association. Please call us and we will give you the web address as well as an ecard code to help you in obtaining it.
Posted 2 years ago
I paid $65 for a class that was supposed to be a 4 hour class and it only lasted for 1 hour. 9am to 10am. A discount would have been nice
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Posted 2 years ago
We apologize for the error in the time limit on the hotel meeting room. A full refund has been processed and another 4 hour BLS class offered for free.
Posted 2 years ago
Was somewhat disappointed in this class this year. I had a guy called JR - 2 years ago in Fridley, MN - and he was fabulous ! The 2 for this class didnt seem organized. Not sure if I’ll take this from here in 2 years. My co- workers that also signed up for this at a different location were also disappointed - their instructors never showed up ! I was embarrassed that I recommended this class to them. Never again !
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Posted 2 years ago
Certified supposedly but no written copy of certificate so couldn't use
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Posted 2 years ago
Hello Diane - I am confused. Everyone who attends our classes gets an American Heart 2 year certificate. Have you claimed your certification certificate yet? If not, give our office a call and we can help get it to you. Your workbook you received also has instructions on how to claim your certification.
Posted 2 years ago
- It was easy to register online for the course. - The classroom in general was too small. There wasn’t room to get on the floor when it was time to practice our hands on skills with the manikins. - the instructor was friendly and knowledgeable - Wish there was another instructor to help assist, given the class size - Wish there more time was given to practice the skills. - Also, wish that at the end of the course, like the written portion, the skills portion had to be tested out. I feel like that’s a very important piece in this course.
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Posted 4 years ago
Hello Kristin - We at In-Pulse require all our students to spend adequate time to demonstrate their CPR skills on a manikin in front of an instructor as required by the AHA. Since it sounds like this didn't happen at your class I have already reached out to the instructor as to why to determine if he will need additional training. In-Pulse CPR strives to offer the best class experience possible. As to the size of the class, we had a website glitch that caused that class to get much larger than we would normally allow. Since this class was on a Monday morning, that website glitch went unnoticed as our office is closed over a weekend. This caught us under-staffed and over capacity. I am sorry. I will be reaching out to you privately as well.
Posted 4 years ago
Didn’t get to work with my Dad, was put in a group with strangers. Assistant didn’t really seem to care.
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Posted 4 years ago
VERY HARD TO DO I will never do it again
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Posted 4 years ago
Too much of a mix of healthcare professionals and lay people.
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Posted 4 years ago
Instructors seemed in a rush to get it over and get done. And of course she seemed to be geared more to the medical profession than just a person who would like to know CPR
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Posted 4 years ago
In-Pulse CPR is rated 4.9 based on 2,703 reviews