instasmile Reviews

Name: instasmile
Address: 123 Fish Drive, Suite 200, Angier, North Carolina
Rating: 4.66

4.7 Rating 479 Reviews

92 %

of reviewers recommend instasmile

Company Reviews

Questions

Metrics

4.7

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

(855) 955-5910

Email:

info@instasmile.com

Location:

123 Fish Drive,
Suite 200,
Angier
North Carolina
27501

Write Your review

Tell us how instasmile made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

instasmile 1 star review on 9th June 2020

Ruben Alves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , excellent telephone advice , customer support as and when required”

Helpful Report

Posted 2 years ago

“I was very happy with my instasmile As it gave me my confidence back.., The customer service is out standing whatever you call about . Amazing all round ..”

Helpful Report

Posted 2 years ago

“Great services”

Helpful Report

Posted 2 years ago

“I have always had slightly wonky teeth which, coupled with staining caused by a long course of antibiotics in my teens has meant I am very self conscious and I always avoid showing my teeth. The Instasmile process was very straightforward. The instructions for creating the impressions were clear and easy to follow and all contact with the team received a prompt and clear response. I received my veneers today and I am really pleased with them. They have totally fulfilled their purpose to create whiter and straighter teeth.”

Helpful Report

Posted 2 years ago

“As a first time buyer of such a product I was unsure of what to expect. However the customer service team were wonderful. Turnaround times were as promised and the product was second to none. I am now ordering my second set”

Helpful Report

Posted 2 years ago

“Wow, just wow. I love this company and their product. I can smile again without worrying about my teeth. Also the customer service is amazing. I broke both my wrists shortly after ordering my impression kit, which made it impossible for me to get my impressions correct. Instasmile was nothing but patient and understanding and we was able to use my impressions from a previous order and now my teeth are perfect again. If you don't love your smile then instasmile is for you. Thank you instasmile”

Helpful Report

Posted 2 years ago

“Instasmile has changed my life. That may sound dramatic but I have suffered with being self conscious of the shape of my teeth since my baby teeth fell out and my adult teeth grew in. Instasmile has given me the smile that I have always wanted and helped me to show my true personality. Thank you!”

Helpful Report

Posted 2 years ago

“The representatives that I've spoken to on the phone are absolutely wonderful🙂. They make everything seem smooth and are very polite and super professional 👌🏾. I had some difficulty and was reassured that all would be handle and I had nothing to worry about. Wow!. Talk about superb treatment!!. Thank you!”

Helpful Report

Posted 2 years ago

“This company has an Amazing customer support! They help You to the Max, i have a package that was (said my post-Office) lost and i came in contact with Becky, she found in no time where my package was and gave me any possible option that i could do. Very gratefull for this and I cant wait to see my end product!”

Helpful Report

Posted 2 years ago

“I'm estatic with my Instasmile snap on veneers. They look so natural and at last I can smile for photographs without trying to disguise my horrible 'pirate smile' gappy teeth. It took me six attempts with the impression moulds to get a perfect impression of my natural teeth and gums and, although frustrating, it was worth the effort as the technicians at Instasmile are being maticulous about impressions for good reason; they want to make perfect looking and fitting veneers. So don't be put off if Instasmile reject the photos of the impressions that you submit; keep persevering and the results will be astounding! I can eat and drink with them fitted but soft foods only, not crunchy apples, nuts or chewy meat; and drinks shouldn't be too hot either. You can wear them daily but I choose to save them for special occasions so that they will last longer, as their normal lifespan is supposedly 3-5 years. My top and bottom set cost £300 so if I can get 5 years wear out of them that's £60 a year or just over £1 per week. An absolute bargain!”

Helpful Report

Posted 2 years ago

“My experience with Instasmile was amazing. The customer service was great throughout the process. They had helpful answers for any questions/concerns that I had. I was told to expect the whole process to take about 30 days, but I received them a full week early. The confidence boost is unbelievable! I have gone the last 6-7 years hiding my smile, and avoiding large social settings. Not anymore!! They look great, and very realistic. They feel a little tight/awkward at first, but that was gone within 48hrs. I will be a return customer, and would highly recommend to anyone looking for a great confidence boost.”

Helpful Report

Posted 2 years ago

“My experience from start to finish has been nothing short of amazing! The customer service team and technicians have kept me up to date and in the loop during the whole process they ask me how i would like my smile to be i had total control of my veneers from the start and i love that! Soo long i have waited to be able to smile again and actually mean it😞 i cant thank instasmile enough for everything they have given me i owe you guys tremendously! from the bottom of my heart i thank you!❤”

Helpful Report

Posted 2 years ago

“I chose the classic insta smile, top set and it is amazing! The moulding process was simple and easy the instructions were very clear and easy to follow. I received my product very quickly after sending off my mould and correspondence has been great if I’ve needed any help! I also love that I have a welcome phone call to talk me through the process and answer any questions I had. I will definitely be getting my bottom set soon!”

Helpful Report

Posted 2 years ago

“I love the final product!! It looks so natural. Everyone keeps asking me where I got them from! The customer service was exceptional and really helpful. It was an easy process and my product arrived before the estimated date.”

Helpful Report

Posted 2 years ago

“Everything it said is was going to be”

Helpful Report

Posted 2 years ago

“Awesome ! I am so in Love with my Instasmile.. Thankyou so much .I am so Happy ??”

Helpful Report

Posted 2 years ago

“Great Service. Fast and Easy Delivery and Overall Terrific Experience.”

Helpful Report

Posted 2 years ago

“My teeth fitted fabulous I've lost them would there be a discount ordering a replacement set ????”

Helpful Report

Posted 2 years ago

“Great customer service.and I’m happy with my product.however,I think the fitting might be a bit off,but I think that it is due to the impression that I sent them.i wouldn’t mind doing another impression and having another one made,just in case this one breaks due to an awkward fit.but this is a great company and they get 5 stars for sure”

Helpful Report

Posted 2 years ago

“Wow, what an incredible company. From the moment we filled out the profile to the time we recieved my son's veneers was a great experience. The walked us through every step of the way and had incredible customer service. Thank you so much!!”

Helpful Report

Posted 2 years ago

instasmile is rated 4.7 based on 479 reviews