Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quite happy with the service I received. my only slight criticism is that I telephoned on the day I received the emailed renewal letter with a view to paying the premium, only to be told to ring again some days later as renewal payments could not be accepted until 3 weeks before the renewal date. To avoid customers having to phone twice perhaps renewal letters should not be sent out until at least the date on which renewal payments can be made.”

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Posted 10 years ago

“Phoned up, gave credit card, done. Just wanted a fast renewal so that suited me”

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Posted 10 years ago

“Always easy to get hold of and easy to understand. The staff are pleasant and polite.”

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Posted 10 years ago

“Clear information. There was a lot to think about and it was presented quite quickly.”

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Posted 10 years ago

“Answered quickly on telephone enquiry and good and friendly service.”

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Posted 10 years ago

“Having received a call from you about an increase in Greek tax on our house insurance, we were confused to find that our annual premium had been substantially increased from the original renewal quote anyway without us being notified. The matter was dealt with, and after discussions with a member of your team, our premium was reduced somewhat and we were satisfied with the outcome”

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Posted 10 years ago

“I have always been dealt with promptly and efficiently.”

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Posted 10 years ago

“Very helpful phone call to Julie who sorted out an acceptable premium for our house insurance. 'Good' rather than 'very good' because I had great difficulty with the website - access to 'My Policy' was impossible.”

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Posted 10 years ago

“Very helpful. Keen to understand needs.”

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Posted 10 years ago

“Service was very good. No probs and no small chat direct to the point.”

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Posted 10 years ago

“Very speedy and reliable contract , all questions answered to satisfaction”

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Posted 10 years ago

“quick efficient service......at the right price”

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Posted 10 years ago

“Only criticism was that the person who rang to inform us of changes to our policy spoke quickly and quietly.”

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Posted 10 years ago

“Everything kept simple and helpful advise. Also beat all other quotes no complaints”

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Posted 10 years ago

“your representative was helpful, answered all questions efficiently and, of particular note rattled through the usual t&c to minimise the time on phone which can be dragged out annoyingly by other Companies--appreciated”

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Posted 10 years ago

“My enquiry was dealt with very efficiently. Return phone calls were made, as promised, within the specified time. The staff member was courteous.”

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Posted 10 years ago

“Efficiently dealt with. Telephoned back as promised.”

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Posted 10 years ago

“Good efficient service, ask the correct questions and gave the correct price.”

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Posted 10 years ago

“Staff were very helpful and made everything easy to understand”

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Posted 10 years ago

“Friendly staff who are pleasant and helpful to deal with. My renewal was apparently sent by email and I never got it but luckily they followed it up when I didn't renew and I was able to ask them to resend it. Once it arrived I called the helpline and amended some of the summary details and this produced a reduction of a few pounds.....well every little helps! I would have been happier if this follow up had been done by phone earlier than the day it was due to run out as it didn't give me time to compare it with other companies. For that - loss of one star.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews