Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are satisfied so far :-)”

Helpful Report

Posted 10 years ago

“I guess you have a lot of customers all over Europe. I would advice you to speak a little slower on the telephone. Though we understand and speak the English language quite well, sometimes it is a bit difficoult to understand when you speak very fast and also have a spesial accent...”

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Posted 10 years ago

“The operatives are knowledgeable and courteous but I was left on hold for quite some time.”

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Posted 10 years ago

“straightforward insurance plan thats why I choose this company.”

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Posted 10 years ago

“Excellent service, thank you for your help.”

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Posted 10 years ago

“Intasure sent the renewal papers through in good time. They telephoned on two occasions to remind me not to forget to renew. I telephoned them, at my convenience, to discuss the renewal. They were friendly and approachable and answered questions. Overall a good experience dealing with this company”

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Posted 10 years ago

“It took me several times to get through to renew but maybe this is because I live in Brazil. Anyhow, appreciate the service, not many providers offer insurance for a tenanted property whilst the landlord livies abroad, so many thanks.”

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Posted 10 years ago

“Very well admdministered company with clear policy wording, giving clarity to what is and is not covered. Third party liability to £5 million, a benefit which Turkish insures do not provide”

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Posted 10 years ago

“Always very helpful in getting a competitive quote.”

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Posted 10 years ago

“On the whole the service was a very good, the only problem I had is the transaction processing charge which has gone up by 40% of the last year that's without the 15% policy rise. But the staff on the phone were very good”

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Posted 10 years ago

“Staff very helpful and efficient and process was smooth.”

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Posted 10 years ago

“Staff were helpful and replied to my email quickly.”

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Posted 10 years ago

“I am irritated by the way they present the cost of insurance cover in my quotation because I have to pay the cost f insurance and then a transaction charge in addition, the amount depending on whether I use a credit or a debit card. The point is that the transaction charge is in effect unavoidable or compulsory, It feels disengenious to imply I can avoid it.”

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Posted 10 years ago

“I had occasion to telephone Intasure regarding the renewal of an insurance policy. The person I spoke to went through a number of security checks and then dealt promptly and efficiently with my query. I was quite happy with the service given.”

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Posted 10 years ago

“I didnt feel pressured at all regarding renewal of caravan ins. I did however feel girl did not fully understand a question I asked regarding renewal policy should the worst case scenario hapoen to our caravan. We did get there in the end. Maybe me.”

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Posted 10 years ago

“Hi ,would just like to say,intasure are always reliable and extremely prompt . I never have any problems with communications or asking for and receiving information. The only down thing I would say is I have been insured for several years with them claims free and I don't understand why there is an increase in premium payments. In Ireland the majority of company's would reward the customer for claimsm free. However I must add intasure are always open to negotiation on the price at time of renewal. Peace of mind at the end of the day is very important,,I'd say they have that concern covered....”

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Posted 10 years ago

“GOOD RELIABLE INSURANCE SERVICE AT REASONABLE PRICES”

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Posted 10 years ago

“No discounts for Multiple Properties dis-appointing”

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Posted 10 years ago

“Paperwork excellent, and use of English good and clear. Apart from a) an initial mistake about our renewal date, b) the multiplicity of exceptions and let-outs, c) having to pay to pay you. Telephone handling excellent and sensitive, apart from a) having to pay for the call myself, from Greece, on my mobile because: b) your website did not work at all for me; in particular the "change password" routine failed entirely four times, even though I used the nine (?) digit number every time. I consider it unreasonable to be confronted with "Access Denied" so many times. MH”

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Posted 10 years ago

“Excellent response time to initial enquiry. Very helpful whilst dealing with my quotation, which in turn was very competitive, and so I had no difficulty in making my decision.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews