Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, fair price and quick turnaround. Still waiting to hear from the finance company but all in all very pleased. I hope I won't need to make a claim which is when I'll really find out how good the service is.”

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Posted 10 years ago

“the help given on the telephone was clear and concise”

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Posted 10 years ago

“Fast, efficient service combined with a good price.”

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Posted 10 years ago

“Good, friendly service giving lots of information . Only reason for not giving 5 * was because the operator spoke very quickly. I feel an older person would struggle to take on such a lot of information at such speed. I was happy with the times call back. Both times they were punctual. I would recommend them to others.”

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Posted 10 years ago

“Intasure offer the specialist insurance I can't find anywhere else.”

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Posted 10 years ago

“Good value and easy to deal with”

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Posted 10 years ago

“Only niggle was that I wasn't to my knowledge rang back with my revised quote on my new mobile number but other than that everyone I spoke to was efficient and pleasant and not too long a waiting time.”

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Posted 10 years ago

“Lady on the 'phone was very helpful and covered all aspects well. Queried the transaction charge which I regarded as a "rip off", another example of companies adding costs which cannot be justified. If you need the additional money then include this in the premium and be honest. Following this there was a subsequent review of the policy and a discount given as a loyalty bonus. Also, not happy with automatic renewal and requested that this does not apply when the time for renewal is due.”

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Posted 10 years ago

“helpfull usefull out of hours”

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Posted 10 years ago

“Very good service good price, used before to insure my fathers home, when he went into a care home. Tried several other companies / brokers who either couldn't insure or where a lot more money. Have not had the misfortune for a claim, and that sometimes is the best way to review a company I think. Overall no complaints at the moment”

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Posted 10 years ago

“Helpful staff on the phone - I had 2 transactions and when I was transferred to the second staffer she had been told who I was.”

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Posted 10 years ago

“Requirements satisfied very quickly- friendly, businesslike and efficient. Will use again”

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Posted 10 years ago

“They got back to me really quickly with the initial response and very quickly with the actual quote. Spoke really quickly going through all the clauses, had to keep asking them to go through them again slowly and there were a lot of clauses and exceptions to go through!”

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Posted 10 years ago

“Intasure was recommended by Hiscox (who were unable to offer me the product I needed). It took a number of calls and ring-backs, dealing with three different people, to finalize the policy, which is extremely verbose, but a satisfactory conclusion was reached. I would wish that these policies told you what they DO cover you for, rather than pages and pages telling what they DON'T...”

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Posted 10 years ago

“My experience with the website was a nightmare - hence the good score rather than very good. The fact you called me back quickly after my email was fab. The advisor who called was excellent and helped immensely. The lady deserved a very very good rating.”

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Posted 10 years ago

“We have just taken out insurance on a holiday home we are purchasing in Spain. The process has been very efficient and all our queries about cover have been answered swiftly and very comprehensively”

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Posted 10 years ago

“Advised by em in good time, and with no changes we reinsured again. All ok many thanks Bernard Dye”

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Posted 10 years ago

“Quite easy to renew my policy and generally satisfied with levels of service and the policy itself. One minor niggle is that the contents limit is automatically increased every year (which increases the premium), which I have to phone to adjust downwards as it's not necessary.”

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Posted 10 years ago

“Appreciate receiving phone call as a reminder that insurance is due. Easy dealing via internet too. Have used Intasure for a few years now and although the price has increased slightly each year, it is a small amount.”

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Posted 10 years ago

“Efficient service, plenty of timely reminders to renew. Choice of payment of options Members of staff have been very polite Would recommend to others”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews